I have to just say thank you all at New City Cabs for your fantastic customer service which you…read moreprovided to my husband and I last weekend. We were amazed at what effort was put in to arranging our collection from Aldergrove airport after our flight was delayed for 4hours and we had no way of contacting you as our mobiles where out of service! Not only did you do this but, collect our misplaced bag for no cost! Absolutely amazing, I will be singing your praises for a long time! Thanks so much!

DO NOT USE THIS FIRM, they don't have metres however they charge you from when they leave the depo,…read morea taxi charged us £4 more than a value or fonacab, phoned to complain but they weren't interested. i thought it was the individual driver pulling a fast one but was told by owner it was company policy to charge from leaving depo, shocking, try another depo.

Used this taxi company for years. Never had to wait too long, they're always on time, no hassle…read moregetting them to come into town and pick me up in the wee hours of the morning, fairs are competitively priced and the staff are all lovely!

Taxi place has been around for years and years, u have used it for as long as I remember, fast and…read morereliable and have got to know a lot of the drivers, only downside is that some of the cars in the fleet can b a bit older and some could do with a clean but other than that they get u from a to b, quickly and cheaply:)

I have been trying to book a taxi through Fonacab to take me to hospital tomorrow. I have used no…read moreother company since 2009 and have found them excellent. However, when I phoned today to book the taxi I was told that I was out of their area. I queried this, was told to hold, waited for quite a while and was then cut off. I phoned back, same person answered, did not speak with me then disconnected the call. Very rude people and no help to me as I am disabled. Not recommended.

Always late never on time!! Even if you booked your taxi day before!! Phone line service sounds…read morelike they don't know what to do. Booked orders especially day before should be your priority!

Stay well clear! Very unreliable and ignorant taxi drivers. Would never use again! If your looking…read moreto get somewhere fast or in a hurry I definitly would not recommend this taxi company

There used to be a sign by the back gate stating when it would be open that mysteriously…read moredisappeared, I'm not surprised though because the back gate is rarely open when it should be. We've been told that it should be open til around 3:00 on sunday and it never is, had one of the station tickets dudes moan about it having to be open so I assume it's his doing, so many trains have been missed because of this. Trains are also confusing, two trains will be on either side of platform two, one express and one all stops, but there's no indication which one.

The back entrance is closed on Sundays, the day where you have to wait an hour between the trains…read more This decision appears to be arbitrary and it infuriates me as getting to the other entrance far down the road greatly extends the journey.