It's so weird how so many different patients can have so many wildly varying experiences with the…read moresame doctor - and not just Dr. Gardner - but you see it all the time with all doctors. Oh well . . . I went here because, after doing a Google search, I discovered they were one of the few physician's office near me that offer XTRAC laser treatments for psoriasis (and vitiligo). I found my first visit with Dr. Gardner was fine - and I felt that he had a great bedside manner. I was a bit surprised that he didn't come back after the biopsy to tell me what to expect - because MAN - I was not prepared for the excruciating pain later that night - or the pain and sensitivity over the next few days. It was bad - even if I wiggled my ears - it sent ripples of pain across my scalp. But I digress - with the exception of one experience with one person - I found the staff to be excellent, including the front desk / scheduling team (gotta give a shout out to Denise - since she shares my name) and the PA and Nurse Practioner, Sarah and Sandy, respectively. I actually didn't think I needed a biopsy - having had one 8 years ago on the exact same spot - and Dr. Gardner 'kind of' insisted. Let's just say he 'strongly recommended' the biopsy- MULTIPLE times over the course of the 15 minutes. He said that while he certainly COULD give me steroid injections or XCTRAC treatments - but didn't want me to waste money because neither of these options had even a remote chance of working if f I didn't have psoriasis. So I did the internal eyeroll, thinking the biopsy was going to be wasting a lot of money (self-pay) for nothing and consented. Turns out - this spot that's been plaguing me for years and growing, threatening to turn me into Sherman Hemsley - the very same spot that the previous biopsy indicated that, it was psoriasis - turn's out it isn't. I saw the FNP, Sandy last Friday to remove sutures and discuss treatment for lichen simplex chronicus and I'm hopeful that they can help get my scalp back to a normal, healthy condition.

Outstanding. Not rushed ,answered all my questions and explained everything I needed to know.my…read moreskin recovered after procedures and are scarless Staff very friendly and efficient. Dr Gardner is the best.

Dr. Taliaferro is the best Dermatologist in Atlanta!…read more She listens carefully, assesses thoroughly, and delivers excellent quality care. She immediately addresses your concerns and does what she can while you're in her office minimizing the need for unnecessary follow appointments. Her practice is efficiently run and leverages new technology. I moved from Atlanta years ago but still see her as my primary Dermatologist thanks to good planning and extended layovers. She is that good! Check her out!

I continue to go to this practice primarily to get my prescriptions renewed. Even as an existing…read morepatient, it takes a long time to get an appointment. These last two times I agreed to see the PA and not the Dr. herself due to scheduling. There's no reminder sent that you're due for an "annual visit" so you need to keep track of when your last appointment was and when your prescriptions expire. They will not renew your prescriptions if you haven't been in person in over a year. The phone is rarely answered when you call, but I was pleasantly surprised that this time I received a text message reply allowing me to text back and schedule an appointment. Sadly still no option to schedule online or via email but at least they allow text messages now. Also in the year 2026 you are still required to wear a mask to enter. Thankfully I stash one in my car for these reasons but I noticed they gave one to someone else who had come in after me. The website is also frequently down. Thankfully I remembered where to go in the garage and which door to enter but if it's your first time you will want to know this before you get in the car to go there. It's not intuitive at all. Thankfully my skin concerns are mostly about routine maintenance at this point so these visits tend to be very easy. Last time was with the female PA and this time was the male. Both were very friendly and attentive. I arrived shortly before my 3:00 appointment and wasn't called to the back until 3:30. The visit was brief and by the time I'd scheduled my next appointment it was already 4:00. Wait time can definitely be improved but at least it's possible to communicate with the office via text now.

[Updated Review] Updating to 4 stars - had some great…read morehistory and experiences with Dermatology Consultants, so I cannot dock them too many points for this. However, recently I learned Dermatology Consultants doesn't bill for preventative anymore. In the past annual melanoma skin exams were billed as preventative and $0 through insurance. This change alone doesn't warrant a bad rating - but the reason I am rating 4 stars instead of 5 stars is some of the staff still will still tell you that most insurance will bill $0 for one annual melanoma skin exam. Will be trying someplace else for preventative work - but still a fan of Dermatology Consultants. [Original Review] Scheduled a preventative 'Full Body Exam' of melanoma in April 2026, but was submitted to insurance as a typical office appointment 'Office O/p Est 30 Min'. This is incorrect - preventive is supposed to be $0 per federal regulations.

My Dermatology and annual visit was an absolute joke. I was with a PA, who could've absolutely…read morecared less. She asked me if I had any concerns, and barely looked at my skin, and then I was charged my annual co-pay. Absolutely waste of time, and did not get good service at all. Will not be back. Stay away. I would write zero if I could.

This Piedmont Urgent Care is located on Austell Road directly across from the hospital. It shares a…read moresmall shopping plaza with a pharmacy and Thai restaurant. Parking is just enough for the building. It can get tight, there are spaces surrounding two sides of the complex. Reception was friendly and efficient. She had a like when I arrived, but was able to assist and keep things moving for everyone. All areas including the lobby, restroom and back of house were well maintained and clean. The lobby was free of clutter and the chairs were all appropriately spaced apart. They do have a small children's area with small tables and an interactive TV, but no toys given the current Covid era. **To anyone needing a Covid-19 test...I recommend booking an online/virtual appointment first, completing it then booking your actual appointment. I went this route and got same day booking for a rapid test. If I would have just made an in person appointment without the virtual visit, it would have been two days before I was able to be seen.** Total wait time for virtual visit was 1 hour, on site was 25 mins and for results was 15 mins. So total wait time was 1 hour and 40 minutes from start to finish. Overall, this is a solid option for Urgent Care needs. I prefer to not be a frequent visitor, but in the event it's needed, I would certainly choose this location over a few others in the area.

PA was nice. Office staff in the back suck and extremely rude. I was given a 6:15 appointment. They…read morecalled me 30 mins prior to come in earlier..I was unable but showed up at 6...When I was there, place was empty. I Waited until 6:45 to be seen just to take stitches out.

Dr. Jeffords has been a blessing to our family on several occasions…read more One such occasion was when our oldest son was 3 years old. He fell from a table and his head landed on the hardwood floors - splitting his ear wide open into the cartilage. Keith did a fantastic job of repairing my son's ear; you cannot even see the scar. The level of compassion and kindness he demonstrated with us as concerned parents and for our frightened son was unprecedented. I've now known Dr. Jeffords for nearly a decade. And over the years, he has helped my wife and I with several mostly minor, but delicate procedures. The outcome has always been fantastic and his follow-up is great. I have also had plenty of opportunity to see some of the truely transformative work he has done for others. Dr. Jeffords is clearly a brilliant and capable plastic surgeon - though it is the extra time he takes and his personal concern for his patients that truly sets him apart.

I have known Dr. Jeffers for years has done several procedures on myself and family members, and he…read morehas always been the best

Dr. Desai is by far the best doctor I have ever had. He has the best bed side manner. That doesn't…read moremean he won't tell you what you need to hear. He just has a way of communicating that seems to get through, yet not be offensive. He is great at explaining what is going on and he listens to you. My wife loves him too. I always feel like I am in very capable and knowledgeable hands. I can not tell you how awesome he is to a point that you would really know how much I like this Heart doctor. If you are looking for a heart doctor, by all means come to the Piedmont Heart Institute and find a great place to be taken care of properly and be confident you are in the best possible hands for your needs. Thanks Dr. Desai for your great care!

This is one of the classiest, friendliest, and most professional doctors' offices that I have ever…read morebeen in. The receptionist actually came out from behind her desk, and helped me sign in. She was friendly, and had a wide smile on her face, that made me feel welcome, and wanted, from minute one. They have a computer sign in kiosk thingy, which is really cool: you put your license, and then insurance cards, in and bam: you are a new patient. Dr. Desai was incredibly down to earth, and incredibly knowledgeable. I went in thinking that I had had a heart attack, because two primary physicians sait that their EKG results said it might be so, and I left thinking that I might live forever. The young lady who took an ultrasound of my heart was amazing. The check out lady was brilliant, friendly, and helpful. I am sooooooo glad to have found these people. I have a heart, and I will give it to them!!!

I've been seeing Dr Ara for over 10 years, he is amazing. Mrs. Norma and Missy are the best. They…read moreare all very caring and understanding for your needs and concerns.

Dr. Ara, Mrs. Norma, and Ms. Missy are the most amazing people. Their exceptional service is superb…read morethey get you in and out, most importantly they care about your wellbeing and want you're experience to improve from pain and suffering to recovery and healing. I was not a fan of chiropractor with hearing horror stories. This Clinic truly is above the average actual reviewing & knowing what level of care you need individually exemplifying we are not a number but a family member needing help and relief. Very Grateful for them getting me through. Thank you Dr. Ara and your wonderful staff.

Excellent medical care and efficient service. Been coming here for many years as has my family.read more

The best doctor ever Friendly…read moreWelcoming Knowledgeable Awesome I always feel at ease coming in to see Dr Forney