I left a message stating that I needed a wellness visit for my insurance with Donna Sellers at Dillon Family Medicine (DFM) which is now part of the McLeod family. The Saturday before my appointment, I suddenly felt like I had a UTI. Rather than go to the ED, I began dosing myself with 200mg erythromycin for fish. I started feeling better the next day. When I arrived for my appointment, I told the RN that I was there for a wellness visit, that I had a UTI, and that I had been taking the erythromycin which she documented in my chart. When Donna arrived, I also told her that I was there for a wellness visit and a UTI. She asked where I got the antibiotics from, and I told her Chewy... I just happened to have some extra packets of fish antibiotics that I administered to my cat for a skin infection. When Donna heard this, she said that she was removing that from my chart and before sending me to collect a urine, she asked if there were any other tests that I wanted. I verbatim told her that everything covered under the wellness visit would be great. Upon receiving my collection cup, I noticed that the only patient identifier was "H. Kirkland." Luckily, I am a devoted scientist and always carry a sharpie with me wherever I go. I crossed off the incorrect info and replaced it with my name and birth date. After handing off my specimen, I was told to step into a room to get my blood drawn which I politely declined. When I returned to my exam room, I informed Donna that I was not going to have my labs drawn there because the lab couldn't even get one patient identifier correct, that because of that I was not letting them anywhere near me with a needle, and that I would get my labs drawn at my place of employment. At this point, Donna said she wanted to do a CT scan because she suspected that I had kidney stones. I declined, not only because my insurance didn't cover it, but also because I knew I didn't have kidney stones as I was feeling better after the antibiotics... all I wanted were some antibiotics for humans. Please be aware that at no time was I told that my wellness visit was no longer a wellness visit and that the labs that I requested for a wellness visit would no longer be covered. Unfortunately, I was not able to get my labs done at work because of the way Donna entered the orders, so I went to people I knew I could rely on - Dillon McLeod, a previous employer. At this point, I was still under the impression that all would be well regarding my future bill. Then comes my billing statement of approx. $500. I called my insurance to see why I was being billed this amount and was told that DFM billed it as a specialist visit and not a wellness visit. I then called DFM and told them of the issue. I was told, that because I thought I had a UTI, the "wellness" visit was no longer a wellness visit. This should have been discussed with me when I told Donna that I wanted all tests that my wellness visit covered. I asked the manager, Kasey, to please look into this which she did. She told me that my bill was correct because of my UTI. I then asked if a urinalysis was covered by a wellness visit. I was told by Kasey that yes, a urinalysis is covered by a wellness visit, but in my case it wasn't because I was symptomatic. Furthermore, Kasey told me that Donna put into my chart that the reason I declined the CT scan was because I could not afford it, which was not true in the least as we have a 6-figure income. She also stated that I had been having symptoms for weeks which is false. And now, because of all this, I do not qualify for my insurance incentive because, according to DFM, I did not have a wellness visit. I have tried contacting McLeod in Florence, but have not been able to get ahold of anyone. I guess my next step will be to get a lawyer and file a suit for non-compliance with HIPAA. read more

Great place for all your medical needs! My husband was having a gallbladder attack and they worked him in same day and were able to do all the tests he needed including ultrasound and bloodwork all right there in their office. The doctor we saw was Dr. Shealy and she was great! I have been told by friends and family that pretty much all their doctors are great! I definitely recommend. We commute from 30 minutes away to come here rather than go to a Dr in our town so that tells you something. read more

II have used Dillon Family Medicine as my primary care provider for at least 35 years. As a registered nurse I worked closely with several of the providers in the hospital setting and learned first hand of the excellent care they give. As a patient over the years I have trusted my health and that of my family to DFM. I have never been disappointed. The office is one of the most efficient I've ever used. I am thankful to have access to excellent care here in rural north and south Carolina. read more

I was seeing Dr Jensen. After he left and moved to Nevada, I decided I would try another doctor in the practice. I tried Dr Vance (ugh) then I tried Dr Shealy (the same ugh). When Dr Jensen was there, the longest I had to wait was an hour. With these 2, be prepared to wait all afternoon if your appointment is at 2:00 pm. Plus, both have changed my medicines, I was originally taking and doing well, which was prescribed by Dr Jensen. Now, I can hardly do anything. DON'T WASTE YOUR TIME. If you want a doctor that cares, this is not the place. read more

I chose Dillon Family Medicine because they were the closest doctor's office within my network. I went and made an appointment with Dr. Braddy. He was very attentive and helpful with my needs. I liked that he was younger and really knew about sports medicine. I highly recommend him and Dillon Family Medicine. read more

I have been a patient at Dillon Family Medicine for 3 yrs now and I do not have one bad thing to say about this practice. The are all friendly, caring, and have all the testing equipment needed and of they need something they don't have the hospital is right across the street. As a healthcare provider for over 36 yrs I can highly recommend this practice for all your healthcare needs. read more

i was very pleased with the dr and staff there at dillion family medical, very profession all the way around.