I've only been in the one in Sierra Vista, once and bought myself a blouse and a gift for someone…read more It's a shame SV closed. I was looking forward to more shopping.

Really cute items reasonably priced. This is the 2nd time I've been in when visiting family in the…read morearea. They do seem to run out of XS and S sizes. The staff was very helpful and professional checking for other sizes in stock. If I lived in the area, I think I'd call frequently to ask about when new stock was arriving for best selection. Neither of us needed it but they also have a large selection for the amply endowed which looked super cute and stylish! I was a bit envious of the selection.

Very polite and did an amazing job stretching my Stetson so it fits properly…read more Bought a hat brush for $1.50 handed the man $5.00 and told him to keep the change for such amazing service. This will be my new go to store for all my cowboy western purchase

Small store with limited but pretty good selections. I love the smell of leather and this place…read morehas it. I was greeted with a friendly ask of what I was looking for and frankly, I wasn't looking for anything specific, but I did walk out with a few items. Seemed a little on the pricey side, even with the Black Friday "sale" discount, but I'm assuming I'm paying for quality products (belt, belt buckle, handmade jewelry) and made in the USA. If I didn't think it was worth it, I wouldn't have bought it. The staff gladly wrapped the jewelry for me.

Amazing shoe store ranging from men's and women's dress shoes to hiking shoes with many other…read moreaccessories. Clean and organized. Shoe boxes only had one shoe to try on, at least the ones I picked up did, maybe the matching pair is in the back to prevent shoplifting. The clearance section is in the back of the store. Isles have chairs to sit on to try on shoes; television screens for diversion while waiting. The place is really nice and prices are comparable to any tucson store. We went in last night in search of hiking shoes/boots and found a really nice Merrell brand. I need to peruse other stores in SV to compare quality and prices but I would probably go back to Encore to purchase as I really like the pair I tried on. The only gripe I have is the customer service. We walked in and sales associates were organizing shoes, made eye contact with us; however, no greeting nor did not ask if we needed assistance. It was 8pm, an one before closing but still. 3 stars for the store and zero star for customer service.

They have some cute boots. Just didn't like any of them. They have all kinds of shoes even stechers.read more

The stylist Ariela was very rude. She picked out a few nice items and I thought that she was a very…read moregood stylist. However, she seemed almost annoyed at the fact I was needing assistance putting together an outfit. She pointed out one item she thought would look good on me so I tried it on, when it didn't fit she got annoyed and rolled her eyes at me. She snatched the dress from me and then went back to go get a different size. I don't go in here very often, but usually when I do it's a positive experience. I really appreciate the outfit, but she needs an attitude check.

I came in to browse earlier today and I found I kept getting bothered by an associate named reyna…read more I told her multiple times I did not need assistance and I was just browsing. She then proceeded to try to sign me up with their reward program more than once and was pushy about it to the point where I felt almost uncomfortable to even say no to her and felt obligated to sign up, I left that store so quickly and uncomfortable I don't think I'd be going back there again

First time I went in I was charged $2 to use my credit card. I know processing fees aren't that…read morehigh. Decided to give it another chance Today I found 8 cute ducks. They were displayed on little shelves marked $14.95. I asked owner how much for ducks. She said $20 for ducks and shelves. I said I didn't want shelves, just 6 ducks. She said $30 for 6 ducks, that is more than original quote. Then she said that was not going to split it up for me. I had at least $100 of stuff I was going to buy but I left. I was waiting outside for my husband and could hear the owner making fun of me to another customer for wanting to "break up a set" It wasn't marked as a set!

Cool stuff to see and buy if you are lucky enough to find them open. Very erratic operating hours.read more

Every time I walk in , I get addressed by my 1st name n a Smile . I would like to name some of…read morethose wonderful Budtenders. Pie - Trevor - Ullie-"Guy that looks like Trevor" - Hispanic man - new Mgr lady - Lil short Mgr Girl. I'm bad with names. There are a few more can't remember . There are 1 or 2 I don't mix with n that's fine . Thank you to All !!! Barbara T

Customer Service is not practiced at this location....I've had 2 separate occasions, months…read moreapart...and still they just don't have it together...Almost as though the employees are oblivious to the people that tip them..Against my better judgement, my last visit on May 5th...: no personnel at check in for over 5 minutes, I had a line behind me when I left(nobody ever showed 9:10 a/m)...no acknowledgement, nothing...I had a $185 order waiting for me...My other experience was a counter person proclaiming"EVERYTHING IS ON SALE!"..I asked about Modern Flower products..".Sorry, not on sale". Then i asked about Roll One products.."Sorry, not on sale"...I suppose D2 gets my business from now on...

Love coming here they have good stuff. They good deals on table cloth. I got dress here also. And…read moreshoes

This is a good place for cheap fashion if that's what you like, and recently they have only had…read moresuper skimpy stringy stuff but every now and then you can find something nice.

Greatest store in town! They have an eclectic variety of just bc about everything. Great clothes,…read moreshoes, handbags, children's clothing, plants, decorations, linens, etc. The owner and staff are AMAZINGLY AWESOME

They are super helpful and have everything you need. All the events I've had, they've been able to…read moresupply. The dresses and suits are a perfect fit.

I would give them 0 if possible. I did not get a receipt…read morewith purchase, my dress was horribly sewn. When I tried to return it they now have a sign that says all sales are final. The bra padding is sewn in half and the lace is unravelling. He said I should have noticed when I bought it.