The one star I left should say it all, if I could leave a no star I would. consider yourself warned!

Ricky replaced a fan with a used one and in doing so broke the thermister that regulates the temps in the fridge and freezer. The unit ran constantly due to Ricky's incpmpetence and burned itself out. I had to replace the unit after spending $367.00 to fix it. Ricky then lied to me saying he would refund my payment which he has not done. Now he will not return my calls. This company is corrupt and incompetent. Find another service even if you have to wait. read more

If I could, I would leave 0 stars. My hotpoint chest freezer thermostat died yesterday, I called Lowe's where I purchased it. Since it was only 7 months old, under manufacturers warranty, I was told to contact Hotpoint. I did so, found that Digital Warrior is the contractor repair for Hotpoint. Numerous calls were made, both by Hotpoint and me. Finally, after nearly 24 hours the call is returned. After several conversations with Constance, I was told they don't service my area, 18 miles SE of St. Johns. I am on a well maintained County Road!! I was told to load up the freezer and meet the technician in St. Johns and he would take care of it!! I am a 66 year old, single(widow) and I'm supposed to load up the freezer (full) and then unload it when I get home? Just so you, the contractor doesn't drive an extra 18 miles--wow!! Customer Service at its "best!" Thanks for nothing. Hotpoint will hear about this as well as Lowe's. When I was finalizing the last conversation with Constance, I commented on the review I would be writing. She sent a text saying, remember they didn't sell me the freezer! You are the only Hotpoint contractor repair in NE AZ but you won't service east of St. Johns. Pitiful!! read more

We have used Digital Warrior for the past 4 years between our home, my dads and my sons home. They are phenomenal. Tyrone, extremely professional, and one of the most knowledgeable service people we have had since we've lived up on the mountain the last 12 years. We were selling our home and at the closing and item came up that needed to be addressed immediately. We contacted their office and they had, Tyrone, who we had specifically requested out within two hours. The stove was repaired and we were able to close the sale! I could go on and on and on about the issues we have had with different companies, but we've never had to have them come back and all the years we've used them. Their repairs have stayed solid. We've had no issues. I see periodic reviews here that are one star, and I'm sure things come up from time to time no matter what company you speak with or use. We always refer this company and if our home has a house warranty, we request them if feasible they allow us to use them. They are extremely reasonably priced and trust them implicitly. read more

I can't review this company's work, because I spoke with some guy last week, name started with a "D." I told him my problem about an element gone bad in my Whirlpool dishwasher, even gave the model number, my phone number, and he said he'd look into it and call me back w an estimate. He never did. I wouldn't even think about calling this clown again, so unprofessional. Might be an opening in Wal-Mart for this dude. read more

We had used Digital Warrior before and no problems. We called them again when our ice maker went out. The technician ordered the wrong brand and part for out refrigerator. Then we the part was installed the temperature display and functionality went out. Of course, the technician said the display wasn't working when he started. We went from bad to worse. read more

We just had Ricky from digital warrior come to fix our microwave. Ricky was so professional and friendly . He fixed it really fast and only charged the $100 service call. I will call this company again if I need appliance repair. He also showed up within the 2 hour window. It was worth calling this company. Thank you for great service read more

I used them for a warranty repair paid for by the manufacturer and at least it cost me nothing. It broke again immediately as soon as the factory warranty was up and this time they charged me $250 for a lid switch that costs $50 max and it took several trips to get that to work. Now it went out again and they "warrentied" it but did not fix it properly so it was still screwed up. Their tech was unpleasant to my tenants so when they called me with the latest estimate for bad repairs I just gave up and told them how much their service has sucked for us. Leaving a family with 3 small children with no washer in a rural area is not the right way to operate a service business ! I just gave up on them and bought a new washer with a 5 year warranty which at $150 per year including a full guarantee is cheaper than letting them continue to abuse me financially and the family washerless while they wait around. I just hope the new one does not need factory service and they get the contract! My number is 928-363-0851 if anyone has questions or doubts my authenticity, Russ Theodore read more

Had loud high pitched noise from dryer. Digital Warrior didn't have the bearing kit in stock so they ordered it and came by appointment in about a week. The tech was polite, knowledgeable and efficient. He replaced the belt along with the bearing kit. Now the loud noise is gone, and the price for both parts, labor, & service call were very reasonable. I'm happy with the results, especially not having to buy a new washer/dryer set. read more

We had our first experience with Digital Warrior today. The serviceman arrived a few minutes early, repaired a leak in our refrigerator and replaced the latch in our dishwasher. He worked quickly and efficiently, and even gave us some good pointers on extending the life of our older refrigerator. Very helpful! We will definitely call them again. This was the best kind of service experience. read more

We called Digital Warrier and they were able to come out the next day. They did wonderful work! The technician arrived on time and was very knowledgeable. We highly recommend them. We will definitely call them the next time we need help. read more

Our home warranty company did not have an appliance company contracted in the area so I had to find my own company. Digital Warrior diagnosed all the issues with our appliances and worked well with our warranty company. The technician and owner Ricky did wonderful work, was on time and was a pleasure to work with. read more

Called and requested a service call. Emailed photos and received an email back from Khonstance! We'll get back to you! Never heard back. It's been two weeks! I try to shop local but 2 out of 3 vendors never call you back. Been like that for 25 yrs. Always call 3 then you get 1 ! Sad but true. read more

Our refrigerator developed a leak. Called Digital Warrior and Ricky came out the next day. He diagnosed the problem, worked hard and fixed it. He also found out the refrigerator had been recalled. His bill was very reasonable. I would definitely use Digital again. read more

We were apprehensive to try them because we haven't had much luck wiith appliance repairs here. But what a great suprise!! Richie came out within a couple of hours after I called. Which ended up being in the evening . Didn't matter. They put us first. Richie left and got the part we needed. He came back and installed the part. Even though it was 8:00 pm when he finished. I had read other reviews, which were all great, and was grateful for them. Now I get to had to those. read more