The Staples store at Avon, CT, never disappoints me and always tries its best to making sure all…read morecustomers are satisfied. I have been a loyal customer for this store for many years and have always enjoyed shopping there. The staff and the manager are always pleasant, professional, cordial, and never hesitate to help. This store is not only a model Staples store but for all retail stores. In addition, this store should be a mentoring store for Staples' new managers as to what customer services are all about! Here's my salute to Robert, Mark, Matt, George, Brandon,..., and all the nice kids at the printing and marketing shop. THANK YOU, ALL, SO MUCH FOR TAKING GOOD CARE OF MY SHOPPING!!!

I stopped by Staples in Simsbury to print some end of the school year materials. One of the items I…read moreneeded to get printed was on a flash drive. There was a very nice gentleman named Adam who printed these colorful cards for me. They had a watermark, that he asked if I'd like it removed, I told him yes please and he did. I was very happy with the service I received from Adam. The other thing I needed printed was some pictures off my email. Sadly Adam was gone, a young girl who looked to be about 17 took his place. I emailed them the pictures and I explained to her that the pictures should be small, and several of them can fit on one page. She said they "can't do that". There were a lot of pictures, that were also printed on fancy hard stock paper, that was completely unnecessary. It is so wasteful to print one small picture in the center of a full sheet of paper. The total came to $68.00, that's completely ridiculous. She called the manager over, who offered to give me $10.00 off. That's still robbery. I didn't get the pictures. Teacher's personal budgets don't expand very far as it is. Adam was very friendly, personable and helpful. The other associate was none of those things. At Staples you can find anything you may need for your office or classroom.