Rachel made selling my condo a breeze. She was very helpful, patient and professional. I highly…read morerecommend her.

Rachel was great to work with...I highly recommend her! From…read morethe first discussions about how to stage our condo, to price recommendations and all the way to closing ( Friday at 6 pm!)...Rachel was there every step of the way. She ensured that we met all due dates in the contract, continually communicated with us, answered our questions, and successfully sold our condo.

We were very happy with our closing at First Solutions Title. All paperwork was on time and…read morecorrect. Our calls were returned promptly. Ana was very helpful and made everything go smoothly. I would not hesitate to use First Solutions again.

We used Justin Tanner with Faison Real Estate to buy our house on Capitol Hill in 2017 and sell in…read more2022. We can't recommend The Faison Team any more highly. Justin and Kendall took care of everything from prepping the home to sell, staging, pricing/negotiating, and all the closing details. Both the buying and selling were seamless and low stress. The recommendations they made for small upgrades to the house allowed us to sell for significantly over ask! Justin is an expert on Washington DC and Capitol Hill. If you are buying or selling on Capitol Hill, you should leverage his expertise!

Tom Faison and his team are the exemplar of how a real estate company should operate. Cumulatively,…read morewe have purchased 6 properties. We bought our last home from Tom in 2014. We were so impressed with him that he was an automatic "go to" when it came to who would represent us in the sale of our house in 2020. We recommend Tom and his team with the utmost confidence.

Unmatched team! The home buying process can be a frantic and stressful time for an individual or…read morefamily. Victoria and Marshall make you feel like family going above and beyond, making themselves available to ensure you are comfortable with every step of the process, that your stress levels are as low as they can be, and they don't pressure you into making decisions that you may not be ready to make. They are also able to answer every question or find a solution to every problem. I could not have imagined a more pleasurable experience!

Victoria and Marshall made home buying so easy for me as a first time buyer! They were incredibly…read moreresponsive and enthusiastic about seeing every home I expressed interest in. We crafted competitive offers without sacrificing contingencies and, using their preferred lender and title attorney, closed on my home within a month. Victoria and Marshall were professional and I feel they had my best interests in mind throughout the home buying process. Highly recommend!!

When we were ready to sell our house, we offered the listing to Mark, and had a disappointing…read moreexperience. We had worked with his firm to buy the house and, in retrospect, I think we gave the benefit of the doubt a little too much the first time around. Both times, he was not straightforward with us about pretty fundamental stuff that we'd tried to establish from the beginning. He was also not especially positive to work with, and none of the contractors he recommended were positive either. On the selling end, what we were looking for was a realtor to work with us as teammates in selling our house, allowing us a little bit of input into how the house would be made over for the sale. We were selling a vintage colonial house in MD, so it made sense for it to be presented just a hair differently than a modern high-rise condo in downtown DC, for example. Of the realtors we interviewed, Mark had the most disagreements with us about how to make over the house, but we thought he would be the most straightforward person to work with. So before offering him the listing, we asked how differences of opinion would be settled, and he said he'd ultimately defer to us. After six weeks of waiting on his primary stager, Mark finally brought over another one, Bona Gjoni (who has iffy reviews on Yelp). We wanted to be open-minded, and we agreed to at least 80% of what she said. However, she was very hard to work with; she was cold, rarely spoke to us (she mainly just addressed Mark), and she frankly seemed put off that we were there at all. (Mark later explained that they usually just stage vacant homes.) We suggested that if she told us how strongly she felt about her suggestions on a scale of 1-10, we could use that to inform our decision -- but she rejected this idea out of hand and said she's "a 10 on everything." She wanted us to paint our kitchen a specific shade of light brown (!) because "all [her] clients do that". (Shouldn't design be tailored to the property, not the same for all?) Oddly enough, what was a dealbreaker for Mark was when we disagreed with Bona's directive to paint our whole fireplace a glossy jet black. This seemed way out of character for our parkside country-mouse colonial, and we emailed Mark to ask if we could take a breath before deciding whether to proceed with Bona -- while emphasizing how important it was to us to make sure *he* was comfortable with all the choices made. He said we should leave all these decisions to the professionals, and wrote a long message about how experienced he was. When we said we get it, we just want to be *a* part of the team to some extent, he abruptly emailed us to bow out of the listing because of the fact that we "have your own ideas of how you want to present and market your home." This was a real curveball a month and a half into working with him. We didn't have any particularly zany ideas for our house -- it seemed like the problem was that we wanted any input whatsoever. Then I realized that all 3 of the references I'd called from his recent sales were seniors who had already moved into assisted living and had him handle 100% of the preparation process -- maybe that is his jam. So it seems like Mark prefers to only work with sellers who do not want any input at all; that's fine if that's his choice -- the frustrating thing was that he was not straightforward with us from the beginning, even though we tried to be very straightforward with him. We had shared all our opinions/preferences on the house during the interview stage, so none of it was a surprise. We had even directly asked about how he'd handle differences of opinion. If he had been honest from the beginning about his "my way or the highway" approach, it would have saved us all a lot of wasted time. In the end, the realtor we ended up selling our house with was outstanding: very kind, smart, and straightforward; his stager and most other contractors were excellent (super nice, very responsive, and did quality work); and we were thrilled with the results. So all's well that ends well, but much like in our buying experience, Mark did a bait-and-switch. We told him exactly what we were looking for, he accepted enthusiastically, and then he changed things up on us later in a non-straightforward way. Our hope is that an honest review can be helpful to others trying to choose a realtor that will suit their needs.

Mark Meyerdirk is a rock star, plain and simple. Super organized, on the ball, and extremely…read moreknowledgeable about the DC market. We saw a listing in pre-sale and loved it. Mark went to bat for us and within an hour he'd sent us spreadsheets of comparable homes, pricing trends, and his impressions on what we should offer. He also advised us to write a personal letter to the seller. He surmised correctly from the condition of the house that the owners would likely prefer an early offer so they don't have a parade of people coming in and out of their lovely home. He was so right! The offer price he suggested was higher than the asking but not astronomically high. After reviewing all the data he shared, we followed his advice for the offer price and also spent some time writing a personal letter to the seller. It worked! Even though the sellers had another pre-offer, they accepted ours. Mark was not done. Since we were first time home buyers, Mark walked us through all the steps to closing. He communicated by email and text and answered questions at all times of the day and night, be it 7AM or 11PM. His working style fits right in with the typical DC type-A crowd, who (like me) want things done yesterday. Finally, we closed and then went out for drinks with Mark. He even bought us a surprise house warming gift that was incredibly thoughtful and personal. Mark is such a personable and likable guy. He'll adapt to your working style and roll with the punches. His communication style is straightforward and (thankfully) completely lacking the typical real-estate patronizing tone. I cannot recommend him enough for the DC market! Apart from being our agent, he is now our friend and we look forward to that friendship. Kudos to Mark. Even my angry cat is happy!

I was disappointed in DC Living Real Estate, even though I would say that the price we ultimately…read morereceived for the sale of our house was satisfactory, as were the number of days the house was on the market. In addition, the DC Living brokers worked hard. There were aspects, too, of our sale that would have tried the patience of any broker, and they remained cheerful and positive throughout. Some, and perhaps most, buyers would find the two principal brokers to be a good fit. Despite all of this, I found my relationship with one of the brokers to be among the most problematic I've had with a professional. I would urge anyone considering these brokers to make sure that they are equally comfortable with both, as their styles are quite different. My clear preference for dealing with the one with whom I felt I still had a good relationship was overridden at every turn. I particularly regret having agreed to dual agency. In effect, as soon as I had done so, I no longer felt I could receive reliable advice on the price negotiations, and later on the negotiations over the list of repairs. I'm pretty sure in retrospect that the buyers would have gone through with the purchase without the split-it-down-the-middle approach that dual agency invites. I don't know this for sure, and it is quite possible we would have made the same concessions had we been advised by a broker with no stake in serving the buyer, but with dual agency I couldn't be sure. I don't blame DC Living for having agreed to dual agency, although it wasn't clear until afterwards when I asked that they did not have a prior relationship to the buyers before meeting them at one of our open houses. Later, when the broker with whom I had a problematic relationship described a portion of the commission that they were kicking back to the buyer as having been granted to help make the deal work, it seemed curious. When I inquired, I was advised that the buyers had asked for it during the negotiations to bridge the gap between us, but it was not disclosed at the time it was asked for or granted, but rather later as a heads up in connection with a form that we would see at settlement. It didn't make any difference to the amount of commission we paid, but it dovetailed with the narrative I was developing in which I felt managed and not listened to or treated with genuine respect.

We have used DC Living - specifically Deb and Skip - for three purchases and two sales of houses…read moreacross the last decade. On the sell side, they got us record setting high prices for the block both times. On the sell side, they were incredibly patient with us, introducing us to various neighborhoods, faring stops and starts to our thinking about our readiness to move. In addition, they are real home experts - the best at recommending handymen/painters/floor guys and have excellent ideas on home improvement in general. They are pretty much our go-to house consultants. Couldn't recommend more highly.

Cathy is fantastic to work with!! Highly recommend her as a loan officer. She is always on time…read moreand available for any questions or clarifications. She is knowledgeable and quick to remedy any little things that popped up the whole process.

scam artists that do not take responsibility when they mess up. that's all I wanted both when they…read moremessed up how my home was titled even though i told them and the title company how it should have been. when we brought it up at closing, we were told that nothing could be done. Hour and a half later I get a call saying that they are going to make it right and they're sending a documents to do so. They could've called when we first brought it up saying "hey we understand we've made a mistake, and are going to fix it now". When I told him that we had already signed since we were told nothing could be done, they pushed the blame on a team member that was no longer with the company and basically say tough luck no offer to pay for the gift of deed, no apology, nothing. Now, I'm learning that my town taxes haven't been paid because NVR failed to set up my escrow correct correctly. Although the final disclosures accounted for both of the town and county taxes, they failed to set those separations up and communicate that to the new mortgage owner. Again, when I brought it up, they pushed the blame on a team member. There was no one there and the total company instead of just taking responsibility and saying I'm sorry. Nothing to offer to make it right, nothing to help figure it out, it was "this wasn't us so contact other parties" but it was in fact NVR. i will make it a point to share my thoughts on NVR and Ryan Homes with all potential customers in my surrounding area(NOVA)

We used the Eisenhard Group to sell our townhouse and purchase our single family home. It took us…read moretwo years to find the right house and get our offer accepted. While we worked with the whole team, we primarily worked with Garrett to look and put an offer on the house. He was kind to our kids, always positive, and quick to respond. When we were ready to sell our town house we worked with Katie and Shelly on all the preparations and paperwork. They kept us on task and were helpful and patient with us. They are such nice folks and organize wonderful client/referral events (i.e. Fall Festival, Ice cream party, Thanksgiving pie, etc).

My wife and I truly enjoyed working with Mary Beth and her team. She was able to give expert advice…read morewhile keeping all our needs and wants as her priority. Could not recommend more highly. She helped us find a home that was perfect for our family and handled working with the sellers and their agent quickly and professionally making the whole home buying process a breeze. These people really know what they are doing!