Worst birthday party I've ever had. For $390 I was expecting better service. Our birthday party was from 3-5pm. We arrived at 2:45 as they only allowed us to come in 15 minutes early to set up. Right away Kim, the "manager" from what I was told, came in and took our order for our pizzas and pitchers of drinks, she asked what time we wanted the pizzas and we asked for them as soon as possible. We had a total of 6 pizzas. An hour later at 3:40 I go to the desk to ask about them and she said she would be bringing 2 of them out, that we had asked for them to come at 4. I told her we had asked for them as soon as possible when we first arrived and she insisted we said at 4. We only are allowed 2 hours in the room which is why we asked for them right away. She didn't apologize at all, she was instantly bothered and added the remark that she would have a different employee to finish attending to the party. She brought in the pizzas and no one else came in the rest of the party to ask if we needed anything else or to help, we were completely ignored. After the terrible service and being ignored, my mother in law went up to the counter and heard the same employee talking negative about us still. For as much as they charge for a party this type of service and behavior is unacceptable. I wouldn't waste my time here, y'all will get your moneys worth somewhere else !!!! read more