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    Dick's Auto Service

    5.0 (1 review)

    Services - Dick's Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    15 years ago

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    Willards Auto Service and Sale

    Willards Auto Service and Sale

    (10 reviews)

    Finding a quality, reasonable car mechanic can be an immensely daunting experience. I have owned…read morefive cars in my lifetime thus far and I have a fundamental knowledge base when it comes to cars. Couple that with experiences at unsavory auto shops over the years, I tend to be well-versed in what to look for, what to ask, and know when the proverbial wool is being pulled over my eyes. I recently went to another auto shop because I received a coupon for a heavy discount on an oil change and the usually "multi-point inspection" - something my car needed so not having a regular mechanic and steering away from the "chains", I decided to use the coupon instead of going to the dealer. The quick story is the previous shop told me I needed front brake pads (which I knew). However they said it was imminent as the pads were low. I asked, "How low?" The quote was I had 6mm left and the rotors were very rusty. Pads generally can wait until there's about 2mm or so left. Since I drive 95% highway, I was not concerned about pads right now and could get away with driving a few more months. Rotors get rusty, but I wasn't experiencing any vibration, noise, or longer stopping times, plus the pads obviously weren't being worn down fast (they were 4 years old) so I opt'ed not to have any brake work done. Certainly not at the quote of $445. While that experience was eye opening in terms of what they were trying to tell me my car needed at exorbitant pricing, I asked around my inner circle for recommendations on a car mechanic. My inquires led me to Willard's. I bought my own brake pads (for less than $50) and called Willard's to see if they would put them on for me. I made no mention of the rotors. I wanted to see what they find. I called and spoke with Larry, the owner, and setup an appointment. When I arrived (you have to walk around back, not the front door), I met Larry whom I liked immediately. He's very pleasant, no frills, no BS. He offered to drive me anywhere I needed to go, even home! I said I could wait and asked for an estimate. He said he'd shuffle my car to the front as it's a quicker job and so I'm not kept waiting. That's great! In about 25 minutes, Larry comes around the front counter with my rotors. They were indeed rusted and grooved, but Larry explained and showed me why they should be replaced (being somewhat savvy, I knew already). I really liked that he came out with the rotors and explained it all. I went ahead and asked for the rotors to be replaced too. In about an hour or so, my car was ready. My own pads were on, new rotors, and they even cleaned and lubed the caliper sliders, plus changed the brake fluid! The cost after tax? $216.71! That is a savings of $228.29 based on the other shop's quote! My car now stops on a dime and I feel better my work was done by an honest mechanic. Larry is also an Army veteran, which resonates with me as I whole-heartedly support veterans in anyway I can, so knowing I wasn't getting screwed and supporting a local business owned by a veteran really made me day. If you need a mechanic who's honest, available (open Saturdays!), and does great work, please, please call Willard's. I don't give out 5 stars often, but when I do, it's for a reason. Cars are expensive, but quality repairs don't have to be as exemplified by Willard's.

    I've been going here for a few years. Very reasonably priced. Very knowledgeable friendly people…read morethere.

    Leominster Service Center

    Leominster Service Center

    (5 reviews)

    These guys literally saved my car!…read more First of all, they picked it up from the detail shop it was at for me-no charge-and inspected it for oil leakage. They alerted me to what was essentially a hemorrhage of oil coming from several potential sources. Had they not, my engine would have seized on the highway somewhere for sure. Furthermore, the details and specifics they provided me made sure I would be able to effectively fight with Hyundai to cover the $4000 warranty work Hyundai didn't want to cover. Those details were essential in my argument. The car had 94K miles on it and a 100K mile warranty. And I just finished paying it off. Also, we had them do a full safety inspection on my MIL's older car, and they let us know there were NO ISSUES whatsoever and charged us nothing. Who does that? Also, one time they were concerned my oil filter wasn't seated properly, and they didn't have my number, so someone from the shop drove to my house to let me know so they could properly reseat the filter. I send my entire extended family to LSC. They make and honor timely appointments. They are not alarmists and provide timely notices of future work that needs to be done: filters, brakes, tires, etc. They are not opportunists like many other repair shops. They are good guys with a welcoming attitude and they have never disappointed me or anyone I have sent there.

    i'm really not well-versed in the world of cars and i was a little nervous trying to schedule…read moresimple maintenance for the first time on my own since moving to leominster. came for an oil change (which was the least expensive one i've ever had on this car!) and i was treated with respect and kindness. service was fast, done well, and i'll definitely be coming here for more work in the future. my little vw rabbit and i are very happy!

    Dick's Auto Service - servicestations - Updated May 2026

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