I am a frequent customer to an inspiring and talented barber whom recently took control of the shop…read moreon crystal street that he has been residing in for years. Unfortunately, the business lacks one thing that is required during warmer months, A WORKING CENTRAL AIR COOLING UNIT. I am not a business owner but I think that falls on the responsibility of the property management company or property owner. How can you say you are a community involved business Baxter when you can not even fix an ac unit for over 4 months. I will still sweat it out with my barber because he does amazing work and has amazing customer service skills unlike your office personnel or yourself.

When I signed my first lease a year ago there were several problems with electrical wiring in the…read moreapt that was rented. However, I am a very patient person and gave them time to fix issues that occurred like sparks that would fly if we dared to plug in a cable box in the wall of certain rooms. This problem was fixed within the first 2 months of the lease. There was another problem where the house was not wired properly to meters on the home. With this issue the Utlity Providers could not charge us for utilities until the issue was corrected. Even with several other small issues I reluctantly resigned the lease in July of this year. We were promised that there would be a 24 hr maintenance team in the event of emergencies. When a skunk crawled into our basement through a large space in the house's foundation we found the "24 hr crew" to be non existent. Fast forward to present day there have still been issues where the breakers will trip in the home once every few weeks. The landlord was made aware of it. Once again because of extreme patience to us it wasn't a big issue. Then one afternoon the breakers trip again and the woman of the house is home alone. She heads down the wooden steps to reset the breakers and goes through the staircase on the third step from the top. She is only 4ft11 and weighs 160lbs. There is no reason that she should have went through the staircase. Once she was able to get to her feet she then had to climb out. Frantic and in pain she called me immediately to tell me what happened. When I spoke to Lisa at this office she didn't even seem to care and was more concerned with the reason that someone went into the basement. I told her that I felt it was best that we start to look for other living arrangements. At this point she chose to remind me that I am still responsible for rent payments through the duration of the lease. Lisa also states that she was told by property owner that the steps were "fairly" new. Not sure if I can legally get out of the lease, but hoping for the best. If you are looking to move to the Pocono area I would not recommend Michael Baxter & Associates. On a side note the appearance of the apartment was extremely amazing.

Sorry. I absolutely will NOT take down any of my reviews. You, Tom Wilkins did all of this to…read moreYOURSELF. Nobody else is to blame but YOU. You don't fool me. And ***I WILL NOT BE BULLIED***. By the way, I don't have a "disease". It is a DISORDER and a DISABILITY. I may be disabled, but I am not stupid and I can SEE RIGHT THROUGH YOU. SECONDLY, if my dad were here, you wouldn't have DARED to pull all of this crap on me like you HAVE with this entire situation. PERHAPS IF YOU COULD LEARN TO BE NICER AND MORE CONSIDERATE OF OTHER PEOPLE, AND BE A MORE **HONEST** AND DECENT PERSON, I could possibly have my reviews removed. But you CAN'T BE NICE. This is how you are. You've done this to OTHER PEOPLE, not just me. You're only making it worse for yourself. with your manipulative and crude behavior. You do not know what professional and decent behavior is. People like you with narcissistic personality disorder with sociopathy, simply can't.

I have been using NEPA for a while. When rent is getting paid, they do a passable job, but with the…read morelast tenants I've had, who rarely pays on time, they are pathetic. Their communication on the problems, fees they are socking ME with, and general apathetic attitude is horrible. I have told them NOT to take the tenants to court anymore, I plan to evict them next month when their lease expires, but they sent a notice to the court once again and charged me a fee. Never again, I am getting out of the landlord business, and can't wait to be rid of NEPA as well.

Represented the seller when purchasing my first home. During the final walk through, the bricks…read moresteps leading to the entry door were damaged, 2 cats were left behind after making it clear that I did not want to take on more animals, and recieved no house keys, garage keys, or garage door openers upon purchase. When asked about the cats and keys, the realtor presumably called the seller and acted daft to the question. It wasn't even worth mentioning the brick steps or dealing with the seller or realtor any further and signed anyway.

From the owner: The Kessler team not only sells Real Estate but they all have active investment properties. Through…read morethe years they have also purchased, repaired and sold homes. By continually going through the process, it gives them a personal understanding when dealing with experienced or novice sellers and buyers.

My realtor Grace Moro was amazing. We have bought several homes in the Poconos area and our go-to…read moreagent recently moved so we had to find a new realtor. We couldn't be happier to have met Grace. She was super helpful, reliable and patient. She made the process easy and I always felt she had our best interest when helping us find our home. I'm sure we will be back on the market for another property and would absolutely look for her when that time comes. 5 Stars all the way, thank you again Grace!

The represented a client of mine and almost blew the deal for him. They're not too professional and…read moreluckily I was a patient individual and work things out with the seller himself but I would not advise using this beast in anyway shape or form