In town from California , the staff are so caring and kind . All the therapies are top of the line…read moreequipment and I felt amazing leaving there. Will definitely return. Thank you sage!

I have been their colon hydrotherapy services and have no complaints so far. It took me a minute to…read morefigure out what the best way of scheduling was but now things are going smoothly.

Super cute place and at one time must have been pristine. Could use a little TLC but the rustic…read morevibe and decor and covers the wear and tear. Day Spa Patrons - 3 ladies We came just for massages and wraps and were rather rushed through signing in process then whisked down to a relaxation room. While finishing up the paperwork our therapist came to get us. No time to relax. No tour of the facilities, nor shown the changing room which also contained robes which we discovered way later. It was a cooler April morning and my spa room I was put in was cold. My therapist hands were cold as well. I asked right away if she could adjust the a/c and she said no. She did go get me another blanket. The message was very good but my feet were cold the whole time. I put my swim suit on and headed to the hot tub thinking this will be great. Hot tub was not even heated yet for the day - put was on. When I asked about it they said to go to the front desk. The lady scurried to turn it on. Also the Bathrooms needed toilet paper. There were No towels by the pool. No cushions on pool lounge chairs as shown in pictures. You would think when you first open up in the morning you would have everything ready and put out. A quick tour or instructions would be nice too. For the prices we paid the attention to detail so lacked. I asked where the showers where and was told none and that only certain services included a shower. So if you want to go to a really cool place and pay 5 star prices and the little details don't care to you, then this is your place. I'm so disappointed since I wanted to take a friend there when she came to visit. My take away is that their bread and butter are the overnight guests who sign up for the detox program. It's too bad since they could have a good amount of clientele who are just looking for a nice spa.

Amenities - 3/5 Gorgeous pool/water features but it wasn't…read morealways super clean - it can be challenging in a wooded area but I just expected more; grounds were well maintained with some nice walking paths; TONS of bugs - could do a better job of spraying whatever organic stuff they way to keep those at bay especially when some yoga classes were done outside Overall very rustic - wished the rooms would have had their own hot water kettles, teas My fridge was dirty and had someone else's juice in it from whenever they were here last Thankfully AC in each room - dish satellite tv so not a great selection of channels and receiption is non existent in rain/ Internet also spotty - bring books and prepare to disconnect Decor cute but very rustic Services 4/5 The spa services were a highlight - my caution to others would be to read carefully the description - a lot are detox focused so deeper in nature and I love a firm heavy massage and I got overwhelmed a few times The general spa area was OK - I've definitely been to nicer facilities but they seemed clean and reset decently overall Classes 5/5 Classes were great - everyone who taught a class was very passionate and knowledgeable. These were included and helped to busy up the day Detox program 1/5 The detox program they do is just not for me - it included a morning proprietary detox drink with vegan protein, tea, oil blended together. It was terrible and very difficult to get down. Lunch was a liquid as well and similar except with more green stuff in it - also tasted terrible and dinner was thankfully a delicious soup. The soup was a major highlight. I will absolutely be making some on my own at home as fall approaches. The reason I rate this so low is that for the cost of this retreat there should be an option for participants to have additional whole, organic raw fruits and vegetables as small meals instead of or alongside these drinks. Complete deprecation does not work for me and it's disappointing there isn't another option available to participants. The only way I enjoyed my time was by supplementing my eating with fruit and veg I brought in from a local grocery store. I shouldn't have to supplement a reatreat experience to enjoy it. Logistics 1/5 There was just an overall lack of logistical organization during the 5 days. As someone who has worked to do logistics for events I know this either makes or breaks an experience and in this case it broke it in a lot of ways. Everyone had to get their daily schedules from the front after our class and most days, despite this being told to us as what to do at check in, the front seemed surprised we all showed up (unprepared). Schedules were hand-written and on scrap paper and for me, despite email correspondence about my schedule pre arrival, incorrect. As a result I missed one of my services (they did provide a refund) but this was a huge gap in expectations v reality. The program also advertised buying additional oils to use in your daily drinks (cbd) but this wasn't in stock so again, a huge missed opportunity. COVID related - apparently in Montgomery county where the retreat is located masks are not required. There weren't a lot of people and a lot of opportunities to maintain 6 feet distance except in spa services (no one wore a mask). This was a bit alarming overall. I would have felt better if I'd have seen some kind of screening being done for everyone at check-in (temp checks at least) to give some sense of covid caution, but there was none of this. There was hand sanitizer in one shared common space but again, it just seems like more could have been done to give people a bit more piece of mind (temp checks since masks were not being worn). Overall, I got what I wanted and needed from the experience but only because I supplemented it with what I needed. Therefore I give it a 2.5/5. It was a great space to recharge and reconnect but manage your expectations around it being a "spa resort". If you've been to 4 or 5 star facilities where the service is impeccable this will fall short.

Best prices around…read more All the staff are really nice and caring, they are about the well being of their clients. This is my go to place for a deep tissue massage

I got the foot spa recovery I walk and it was a very quiet scene which was nice. I started exactly…read moreon time. They brought me to this room lights was dim and have me sit in a comfy chair. I would say when I walked in I thought there would be foot bath machine but it was just a plastic bin which is not bad but I just thought it would one of those! The massage it self was great My feet was probably in the bin of water for 5 mins then she started with the massage. The foot mask was also very nice and hot it was perfect. I enjoyed coming here.

I had an amazing visit at Urban Day Spa on Louetta Rd. I treated myself to a spa package with a…read morebody scrub, mud mask, Vichy shower, massage, hair treatment and facial. It was brilliant!! Isabelle was my therapist and she was great! Very attentive and welcoming, I thoroughly enjoyed my visit and I will be back! Thank you Isabelle!!

They were able to accommodate my last minute appointment request. Massage was primarily for an…read moreissue that's been bothering me and masseuse (B) did a great job focusing on my request. Front of house was very helpful which ultimately led me to signing a monthly. Price is very fair. Heated bed was a plus!

Attentive. Respectful. Courteous. Clean. Punctual…read more All-Pro! Highly recommend Gloria and ROWC.

Gloria is amazing! So gentle and she really takes care of you during the treatment. Highly…read morerecommend coming to see her.

100/100 , great service ! Very understanding and dependent . My hours are very hectic and they…read moreaccommodated me every time .The main two leads Austin and Dr.Manya are so informative!! Be open with them and they will respond ! Very professional, desk staff tries to accommodate and they do their best to respond . Communicative and active !! I had terrible back pain , couldn't sleep and they try to properly evaluate and assist with schedules. As a student it was had to adjust but they made it happen ! Prescribed me with great medication and fixed me up . As someone who hates taking medication and gets distracted they made it happen !!! Dr.Manya really is informative & will take the time to solve the problem thank you everyone !!

Highly recommend this place for physical therapy. The…read moreentire staff is extremely knowledgeable, friendly, and professional. I have been going here for quite some time, due to a car accident. Durain, Allison, Rubina, Calvin, and Frankie always treat my conditions with care. Their skill and technique are on another level. They are extremely helpful with emphasizing and intensifying my stretches to help me heal. 100% recommend.

i have been to Karen only once but am planning on seeing her again, asap. i am also referring her…read moreto my DIL for colonics, also. She is so genuine and wonderful making me feel confident in the process and she is quite skilled and knowledgeable in her treatments. Her treatments are much more worthwhile as she is involved in the process to get better results than therapists whose colonic therapy is a self-guided.. She is the best of the 4 therapists I have seen so far.

Karen is amazing! The treatment room is clean and cozy. Karen went above and beyond to make me feel…read moresuper comfortable during my session. I am so pleased I signed up for 5 more treatments.

This place is the best! Christina at the front desk is super helpful, kind and she gets humans!…read moreTheir therapists are also kind and so good to my mother. The initial exam was also well done and loved the fact that it was a student in training with her PT guide. Both took great care to capture my mom's medical needs. They are on time and give the full amount of time for service which is appreciated! Highly recommended this place for seniors!

Horrible. Choose another place for professional service. Unfriendly. Not attentive to your specific…read moreneeds.

Sanctuary Spa is exactly that...its own sanctuary in the midst of this massive city. The services I…read morehave received have always been extraordinary.

Birthday retreat! Claudine for massage and Jinki for facial…read morewas just what I needed to kick off my Birthday celebration. Ambiance, relaxing, professional staff....simply amazing.

I've been here once before and enjoyed it, so brought my husband here for our anniversary for a…read morecouples massage. I ended up getting the lady I had before who I wish I knew her name and because she was good, enjoyable, stretched me well. Best Massage ever? No, nowhere close, but enjoyable. My husband said it was the worst massage ever, the lady was horrible, and he would never go back. Since we're in the same room, I heard him keep asking the lady for what he wanted or to be more gentle, or to rub his feet a little longer and she kept ignoring him. Unfortunate it was a poor experience for him and I wouldn't go back now either.

Unfortunately this place was not good, it did not feel clean or trustworthy. Don't go here if…read moreyou're looking for a legitimate massage. I wish it would have been better, but the quality was low.