These people are crazy they want two months of insurance down just to start your policyread more

My experience is great because of Veronica Cardenas she was very very help full to me because of…read moreher we are able to get the insurance I should recommend all you guys to go to her if you have any issues about your auto insurance or your house insurance and was located at Visalia near win Co food parking lot

I've been shopping for quotes online always bait and switch and much higher cost. well today I…read moredid Geico online quote and you know what I got exactly what I was quoted . First time ever I was very happy the agents assisted everything was processed quickly. I canceled my AAA policy because they raised my monthly premium without notice. ( no accidents) They just told me they were charging me more because the law changed and I was getting better coverage, which was not true . later on I canceled my roadside assistance because I got roadside assistance through my partners plan. He bought it for me from same company AAA . Then I get a phone call saying that in three months they would cancel my policy if I didn't get roadside assistance, I was furious and I said enough. Thank you Geico. I'm very pleased I was very happy. I even got the extra coverage because it was affordable. Very happy that this company treats its consumers like people, does not take advantage of them .

I was helped by a representative named Spencer. He was very friendly and was able to help me…read morethroughout the whole process. It made a seamless experience. He didn't waste any time at all and was able to help pretty fast and gave me the best deal. Thank you Spencer.

I called minutes before they closed and Rebecca was able to help me get the best quote. She made…read morethe process so easy and explained everything perfectly. She gave exceptional customer service! Definitely recommend!

Tried to get a quote and the lady was rude and legitimately hung up on me. Must not need any new…read morebusiness... not getting mines that's fersure...

Agent Elda was exceptionally helpful and went above and beyond to contact me and provide me with an…read moreeven more favorable insurance quote. Highly recommend

Angelica Delreal is a great insurance agent with a great attitude and professionalism…read more Greatly pleased with the experience.

great fast and affordability highly recommend great customer service and efficient would highly…read morerecommend

Excellent service from My guy Steven he really helped me out with getting a good deal on a policy…read morefor my car.

I had several things to take care of--transfer of title, new tags, a no-op vehicle situation, and…read moremore--and this team handled everything like pros. The customer service was top-notch: warm, friendly, and incredibly efficient. I was expecting a long, frustrating process, but instead I was pleasantly surprised by how fast and smooth it all went. Every question I had was answered with patience, and I walked out feeling completely taken care of. Honestly, I'll never go back to a traditional DMV again if I can help it--this place was amazing.

Marissa provided amazing customer service and helped me fill out my registration in a quick and…read moreeasy manner. I will definitely be coming back and referring my loved ones!

O had an enjoyable experience yesterday at AAA with Ashley. Easy parking AAA wasn't busy no…read morewaiting . Usually it's very busy. Ashley called me up. I had a DMV issue that she took care of Immediately she was very friendly and professional I picked up a couple travel flyers we've used AAA travel before they make it very easy and offer great deals. I was only in the auto club 15 minutes before I was back at my car.

Yes, I'm going to write an update…read more My pet peeve is using a platform and sharing an honest review and the platform doesn't investigate carefully before deleting reviews and that's what happened here. I emailed yelp back asking for them to clarify their reporting process because they deleted my previous reviews for AAA and nobody got back to me, so I will continue to share what happened to me when Erin S. was involved at the Bakersfield branch. In 2023 after paying me out for the damages their party caused, they sent a report to LexisNexis and failed to identify who was at fault (clearly not me). I received a letter from my current insurance provider in 2026 stating i had a nonchargeable at fault accident because the report was incomplete. I called and worked with LexisNexis to dispute this and even they acted surprised an insurance company would make such a mistake to leave that information out on a report. This matters because the information on the report could have affected my eligibility and rates for car insurance from 2023 to 2026. It took over 30 days to get this disputed.  Businesses making careless mistakes to mess with people's finances should absolutely be called out.

Shopping for car insurance and Roman made it easy! I made it difficult for him but he worked…read morethrough it and was amazingly fast. Gave me an extremely low quote so wasn't sure if he was serious, turns out he was and he's now my insurance agent. Highly recommend him to anyone!

Mr Roman is very helpful and always there to help ,if you need any info or have questions on…read morepolicy's his the one .‍

If I could give this place negative five stars, I would. Arlette Martinez was extremely…read moredisrespectful when my mother called seeking assistance. Instead of helping her, Arlette laughed and spoke about my mother to two of her coworkers in an unprofessional manner. No customer should be treated with such disrespect when asking for help. I am very disappointed by this experience and hope management and HR take this matter seriously. Employees should treat customers with courtesy, professionalism, and respect. If this issue is not addressed, I will consider sharing my experience publicly so others are aware of how my mother was treated.

The customer service is HORRIBLE!!! I canceled my insurance with Adriana and they are still trying…read moreto bill me, would not go with this insurance company!!!