I live in Boyne City, Michigan and just had my first experience with Arlington Jewelry exchange…read moreafter having lived down state and utilized Tappers for a very long time. They were so professional, knowledgeable and supportive in helping me with my Rolex watch, updated appraisals, and ideas regarding some special jewelry for my granddaughter! Chris has a great personality and could not be better to work with - he truly does quality work and really makes you feel like there is not bad question.

Super honest. Needed a necklace fixed. It broke in a really odd place. She explained that it…read morewould be more expensive to fix it than just getting a new one. Thanks for the honesty. They will have my future business.

A great business with a knowledgeable watchmaker who's professional, efficient & reasonably priced…read more I've taken my watches to him for a variety of repairs and have always had a positive experience.

Visited Mora's Jewelry Repair for a watch battery replacement. Service was completed within few…read moreminutes and great price for the job.

I've known about March Jewelers for several years. They've made many custom pieces for me during…read morethis time. The most recent was a two tone white gold and gold bracelet made from a diamond ring belonging to my mother that my dad had made for her. I only had an idea and they took that idea and captured it in a magnificent bracelet all hand made. I was brought to tears with the memories they captured. I'm grateful for every piece they make. I know my memories are forever.

Absolutely Blown Away. I had a completely wild idea of a pendant that i would like. The only thing…read morei had was a picture of some graffiti on a wall that i had found. Instantly, they had ideas left and right.. Put it down on paper, made a mold, and Created a Work of Art. I highly recommend anyone in the market for any type of jewelry to stop by. They even did a couple of repairs to another customer that was there. 5 customer service. Thanks again, I will forever enjoy my pendant

My name is Mark. (Using my wife's account). Im a realtor here in the Mansfield area but was a…read moremaster jeweler and gemologist for 17 years before I sold my business. Having said that.... I've driving past this family owned mom and pop store (actually mom, son and grandson store) several times while working and decided to pop in today. Their website says they do all work in house and have been around for 35+ years. Having been in this line of work for so long it was important to me to be able to speak to an actual jeweler and not just a salesperson. Apon me entering the store I was greeted by Paty. She was a very kind, welcoming lady that she instantly said she wanted to introduce me to John Pressley the jeweler and son of the founder his mom. John and I talked alot about the jewelry industry, life in the ever growing city of Mansfield and family. John is a down to earth, straight shooting guy. I appreciated him taking a few minutes speaking with me. I brought in 3 rings. My wife engagement ring, my wedding band and masonic ring. I asked if he could throw them in the ultra sonic cleaner and steam them off for me in which he did. I also asked him to reapply the satin finish on my gents band which he also did while I spoke with Paty. My overall experience was amazing. I ended up also meeting Thomas? Which is John's son, their new puppy and his Mother. I cant say enough about their customer service. Their showroom isn't as big as alot of your chain stores but they can make whatever your needing. In closing... stores like this are going away and I hope everyone reading this gives them an opportunity to earn their business like they did me.

The kids and I went in today for a small anniversary gift for my wife. Family owned and operated…read more Was a nice visit. More should visit to support local family operated businesses.

Been going to them for years. We have gotten watches fixed and some other jewelry. They have always…read morehave been welcome and great on prices. They are a family owned store. Check them out if in the area.

I came in because my wedding band of 46 years had to come off when my hand was swelling. I couldn't…read moreget it back on once the swelling went down. He measured the band as a size 8. He measured my finger as a size 10. He was able to stretch my band while I waited to about a 9 3/4. It fits perfectly now and I can get it on or off anytime.

Took a ring in to be resized. (Actually had my original wedding band made here in 1988) Couldn't…read morereally wear anymore due to "older" finger size. Was ready in less than the 2 wk turnaround time. Beautifully done and very reasonable. (Under $100)

Mark is a consummate professional, and his jewelers are artisans. They made a ring that my husband…read moredesigned for me for my birthday and our 40th anniversary, and I love it. So I went in and took some raw rubies and asked them to make a pinky ring for his birthday. And he loves it! Their customer service is beyond top-notch. While I was there picking up my husband's ring, a frowsy woman came in wanting to sell them back a ring she had bought there. She was ill-mannered and boorish and terribly insulting, but the staff treated her with civil calm and courtesy. She left flinging a threat to "put it on Facebook." I promised to put them on Facebook -- and Yelp. I will not purchase fine jewelry anywhere else. Their display cases are full of sparkle and shine and exquisite design. I highly recommend Collections.

Really nice couple runs this place. They were able to help us out with choosing and sizing a ring…read morefor my wife at a very reasonable price and a quick turnaround.

Branden Smith's the absolute best. His expertise as a fine jewelry artist are shrouded in a very…read morewarm, unpretentious, welcoming atmosphere, that he, his wife and loving pooch create. SJC is a an absolute Fort Worth gem.

While I have personally only been in to browse a few years ago.. my husband has spent quite a bit…read moreof time there and his experience has been nothing short of amazing. All three of my wedding sets mean so much to me! : 1. My original set... while not purchased at collections they did resize it for me and the exact gold and color was absolutely perfect! I was so nervous to let someone else have my rings in their care, but collections made me feel confident and trustworthy as opposed to weary and nervous like I would have at any big box retail store. 2. My birthday present in 2025.. after this surprise my husband went in to detail about the process he went through to make sure every detail was perfect, and it sure is perfect! From approving the mold to the final product on my finger, they truly and obviously put in a lot of work and attention to detail! 3. My "20 year" gift.. while I'm only 33, my husband and I met when I was 13 and he was 15. He wanted a piece to commemorate the journey we've been through, and my has he and Collections did an incredible job! I will always recommend collections, they care for your jewelry as it is their own, and the custom pieces I have are incredible. You can tell they have years of experience and a great team to work with!

Sad to see negative reviews relating to customer service as this is certainly not the experience we…read morehave ever had. Yes, they are busy, yes you might have to wait but the attention to details and service you will receive is the reason and worth it.