Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

I love how clean, organized and friendly this jeweler is. They have a wide selection of options…read morefrom simple to ornate jewelry, perfect for gifts! They have a beautiful line of snake skin and other textured bags and wallets and the beloved Voluspa candles for sale too! Ask for Cheryl as she's so helpful and willing to suggest other options for gifting. Stop by after having lunch in the plaza, you won't be disappointed!!

Purchased a lovely cross for my son's confirmation in early November 2023. He wore it for 2 months…read moreon a thick, solid gold chain. No activity while wearing up, no pulling on it, chain did not open or break; the cross simply fell off the chain. Very sad and disappointed with the quality. Called to tell them and they said "well it was a hollow cross." I'm sorry but that no excuse to have the clasp so poorly made that it just falls right off. They offered me a discount on a future purchase. No need.

12/2/2024 HORRIBLE REPAIR ..... I brought watch in for a…read morebattery ..... after waiting 20 minute, I got my watch back ... time date, month etc all set properly..... however after wearing the watch for 45-60 minutes..... the back cover fell off ..... looking at the watch, I can see the the back cover was gouged with a screwdriver (?)to pick cover off .. she must've slipped with screwdriver bc theres a scratch across the whole cover ... I will be returning on 12/3/24 to have cover rep and to request my money back ..., my watch has lost it's value .... also ... she respectful enough to tell me she scratched ( gouged) the back plate

I used this jewelry store before and then stopped but couldn't remember why. I brought a repair in…read morefor them and was quoted about 45 dollars. They said it would be ready in 5 days. I went to pick it up on the 5th day, and the sign on the door said closed until Tuesday (4 days later). I called on Tuesday before I headed back over. While on the phone, I asked how much the clasp repair on my necklace would be, total. She quoted me 120.00! And they had already done the work! You did the work before calling me and telling me that the repair would be almost 3X the original quote? I refused the repair. They held the necklace until the jewler could "undo" the repair. I will never step foot in that place again! There are better places that do quality work and with a smile!

ZERO stars if I could:…read more I have not encountered such poor customer service in quite some time--likely because I generally choose not to frequent establishments that operate in this manner. My husband and I stopped in while waiting for the rain to pass and decided to inquire about having his Cuban link chain appraised. A young woman with long dark hair approached us to "assist." When we asked if we could have the chain appraised, the exchange went as follows: Customer: Can I get this appraised here? Employee: Yes, but I just work here. So no, I can't do that for you. Customer: (confused) Okay, so then how does an appraisal work? Employee: The jeweler. He's the professional, and he does that. And I told you he wasn't here. At no point prior to this did she inform us that the jeweler was unavailable. Instead, the interaction came across as dismissive, unprofessional, and unnecessarily rude--leaving the impression that she had no interest in earning our business. Establishments should be mindful of the staff they place on the front line, as one poor interaction can easily discourage potential customers from ever returning.

This was a confusing experience. Previously I went here to have a watch band adjusted and the guy…read morehelped me out and gave me good service. This time it was a full 180. I came in looking for a watch band replacement from what the factory gave me. The woman working did not want to help in anyway. Looked at my watch and told me nothing can be done I have to order from the original manufacturer. Then she showed me a curve and said this was the problem. It turned out all the information she told me was wrong. That curve had nothing to do with it. I knew she was telling me crap info and after going to a different jeweler they confirmed she was wrong. The other establishment helped in every way this business failed. She seemed cold and unwilling to help in any way. She seemed more interested in getting me out the door than providing any assistance. Congrats this business is blacklisted. Please keep looking in the four towns area. There are better jewelers to shop with.

We had a very good experience with Culpepper Jewelers recently. We asked a good friend for a legit…read morejeweler because we wanted to have some jewelry repaired and custom work done on a ring. After going to a few other local jewelers, we realized they basically just ran stores but were not real deal jewelers. Therefore, we didn't expect much when we visited Culpepper. However, from the moment we walked in, we felt comfortable. They ended up repairing our ring and actually provided options. The ladies who work there seem to enjoy their jobs and that makes a big difference to a customer. The work was top notch, fair prices, and pretty quick. We have finally found our go-to local jewelers!

Needed a Seiko battery and one link taken from the watch band. Staff handled it while I waited…read more ONLY cost me a total of $7.13 Anywhere else it would cost $20 or more and would have needed to come back for it. I highly recommend !!! I will be looking for something for my daughter in the future from the jewelry section.

I needed my rings fixed from different jewelry store that left me very unhappy. He took what they…read moreleft me with and made me the most amaz works of art, all custom and one of a kind. Never seen prettier work. His shop is legit too and he promised two weeks and would be finished and he delivered. Whereas I waited 4 months just for the rings in question to be sent to me from the original jeweler in my size and wasn't even smooth on edges. Will not be going back to other store and only go to William from now on. Plan to keep him very busy. He's worth it. He also made earrings out of extra rings I had too. Even added loops and diamonds to the loops so it is flawless.

What a great place! I took a family "heirloom" (aluminum serving tray) to get repaired. While I was…read morecleaning it for my niece's wedding, the handle broke. Within an hour William's Custom Jewelry soldered it back together beautifully and just in time for the wedding. I can't say enough how much I appreciate their customer service, fantastic workmanship and friendly store atmosphere. A true gem!

My fiance got my engagement ring here last year and they have been wonderful to us ever since. I…read moreget a reminder every 6 months to come in and clean my ring for free. We went recently to pick out our wedding bands and they were attentive, informative and kind. I never felt pressured to make a decision and we did decide to purchase our wedding bands from here. I can't wait to get mine once it is finished!

I came to Juneau with my family for a cruise on vacation and stopped into Monarch. Marla Baca was…read moresooo delightful she helped me picked out some pieces for myself as well as a couple pieces for my mother. OMG! Can't thank her enough. So warm and delightful I looooove her. What an awesome and sweet woman. If I am ever in Juneau again I will definitely pay her a visit!!

The owner, Rick, is very a very fair businessperson; he is experienced, knowledgeable, helpful and…read morenonjudgmental when conducting transactions related to his craft. He is reliable, in that he knows his inventory and will do what it takes to see you leave his establishment feeling as if he offered you the best deal in town. Rick gives you options and lets you know, upfront, what will work best, not only for you, but for him as well, everyone wins; every word feels sincere and true! His store is small and unassuming, but it is filled with plenty of specialty items for your viewing. It is a pleasure doing business with him.

From the owner: Fast cash loans! Buy, sell and loan on your Jewelry including high end Swiss watches and much more!…read moreLarge loans up to $100.000.00. Other Pawn Shops simply don't offer this! Over 17 years in area and ready to help you and your family. Call us today!

Absolute crooks! Just waiting for the next little old lady to walk in and scan them out of their…read moremoney! The only comfort I get from this place is knowing there is a special place in hell for them! Selling broken junk then only offering to return with a store credit which demands you to spend your money on more junk that's not going to work.

Mel was amazing!! She was very helpful along with the cashier (Edna). I loved how accommodating and…read morekind they were!