Horrible horrible horrible service! My husband and I went from "Johnson's is meh; let's hire…read moresomeone else," to actively telling friends and family "never hire them, ever" after receiving a bill for service we didn't ask for or authorize and the terrible experience we had with the receptionist when inquiring about the bill. We hired Johnson's last year for a series of lawn treatments and paid upfront for the season. Ultimately, we were unimpressed with the lawn care and hired another local company for this year. Unbeknown to us, Johnson's is an auto renew lawn care service. If you hired them the previous year, they assume you want to continue service unless you call and cancel - though I don't recall ever signing a contract agreeing to this. While I can somewhat excuse this business model, the customer service my husband received when he called a few weeks back asking about it is inexcusable. The receptionist rudely told him there was nothing she could do, she doesn't have time to call everyone and it was his problem that he didn't call and cancel. My husband is a polite and reasonable man. We would have been okay with a sincere apology and $10 off the bill or at the very least a "let me see if there's anything I can do and give you a call back" response. Pretty cheap and simple ways, yet to mention customer service 101, to keep unsatisfied customers from completely hating your company. The call ended with my husband letting her know that we would not be recommending Johnson's to our friends and family and her reply was "do what you gotta do". I guess this review is just that. There are some great other options for lawn care in Marshalltown - save yourself the trouble and time from dealing with service like this and not to mention subpar lawn treatments.

From the owner: We want to provide our customers with quality services with results that they can be proud of.read more

Said would come back to finish job, did not. Did good job in the front and in back alley.read more

From the owner: Our philosophy is simple... To provide exceptional, reliable service to your property, hassle-free…read moreto our customers! We pride ourselves on our attention to detail, which for you means a beautiful lawn, consistently! We offer yearly service agreements, monthly invoicing, one time mowing and clean ups, brush removal, hedge trimming, mulch installation and more! We provide free, same day quotes! Ask about our incentives for; Yearly agreements Multiple property Family Total property maintenance packages Neighborhoods Our Services Include Commercial Mowing Residential Mowing Mulch Installation Brush removal Plug Aeration Storm Clean Ups Trimming Property Clean Ups Hedge Trimming Leaf Clean Up & Removal Overseeding