I love Bree and she is the only person I shop and buy from (except one time I bought a ring in…read moreSpringfield- sorry, Bree!). Bree is very personable and knowledgeable. She is not pushy and is not there just to make a sale. I have spent an hour (or more in there and not bought anything. She remains just as friendly as ever! She has helped me troubleshoot issues when I have had issues at other locations, she helped do a trade in/up, she lets me know when certain sales are happening, and the best time use my rewards. Her customer service skills are above and beyond. She takes all complaints and concerns seriously by addressing them right away. Because of her, I may shop at other locations, but I always buy from Bree.

if you get the right person , they are so friendly and helpful , getting the ones who have maybe…read morebeen there too long and should retire , is not advised . just saying maybe time to hang it up , let the friendly helpful ones do it .

Purchased a ring that they had to order. Supposedly it got lost in the mail for 3 weeks. They had…read moreto orde another ring, mind you this ring was for an anniversary and I got a lot of apologies but when I asked for money back or a discount being almost a month late it was not even considered. Mind you the last 4 times I walk in with I'd assume a grandson at the register I had to walk around and wonder back amd yell hello. The place is out dated and all need to retire. They spoked me on a ring sizing for a month and still charged $280. Would not recommend at all!!!

I had them design a necklace for my daughter's wedding with diamonds that have been in our family…read more When I left the store, the owner/son said it would be ready in a week or so. We had decided the design and materials prior to me leaving them with him. It was a simple design with the diamonds going from smallest to largest in a straight line. After 4 weeks (now 1week before the wedding) of having the design decided and diamonds in hand, I picked up the necklace. It was a mess. The diamonds were not in a straight line, they were unevenly spaced, and were aimed in different directions when viewed from the side. Needless to say, I was greatly disappointed since it was too late to have it redesigned anywhere else.

Love this bead store! Has lots of options of different jewelry making supplies. Cathy, one of the…read moreowners, is super nice and friendly. Both her and Nicole are extremely talented jewelry artist and very helpful for someone of any level of skills. They offer classes and open studios where you can come work of your projects and use their tools. Love that there is a bead store in herrin and love their atmosphere.

I wasn't sure what I would find here but boy was I pleasantly surprised. Nicole was an absolute…read moredream helping out and giving me excellent advice on jewelry making, and their custom pieces are beautiful! And I even love their store dog who greets the people at the door. I'm new to crafting and she was very knowledgeable and excellent in explaining how to make various kinds of jewelry. And there are workshops!

We have used Melise's for formal wear for both of my daughters, including this year's senior prom…read moredress for my youngest. They are always extremely helpful with pulling dresses that are both appropriate and flattering for my girls. They have a wide range of sizes, which was wonderful since both are tall and thin. Their jewelry selection is always beautiful, as well. I love that you can get alterations done in-house. We will always go here for any formalwear needs.

When I came to Melise's Boutique I knew nothing about prom dresses or what to even look for. The…read moreworkers were so kind and helpful. They recommended dresses and were so accommodating with the dresses I tried on. I had such a positive experience here and I recommend that everyone visit this store if you're looking for a dress:)

I placed order in April for two rings Mo Anam Cara Claddagh Ring: Oxidized Sterling Silver, sizes…read more11 and 8. Although the mens' size 11 is beautiful, the women's size 8 is horribly tarnished and looks terrible. They sent out a replacement women's ring size 8 under order. However, they did not send nor email any return label nor any instructions about how to return the tarnished ring. To make matters worse, I received the replacement ring this weekend and it is almost a tarnished as the original one. So, I've decided to return all three rings for a refund. I don't have any more time to waste trying to get a good women's ring. So I just want to return them all. Very disappointing, but I have given up on these. However, regardless of many messages using their return form, others to their email, and also to their phone, I HAVE NOT RECEIVED A SINGLE RESPONSE!! I may have to file official complaints by Paypal or others to get my money back! Horrible customer service!!.