I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

Kleinhenz has always been very helpful. They now have a goldsmith on site which makes jewelry…read morerepairs very quick.

Wonderful jewelry. Sales Woman was friendly and knowledgeable about the jewelry. Prices are in…read moreline with other jewelry stores.

Had a pearl set on a pendant. It's been 3 years. I am very pleased it's still perfect.read more

just now New I have…read morevery little experience with jewelry stores, so I was incredibly anxious when I went to McGivern to have my engagement ring resized and to get some inherited jewelry appraised. When I walked into McGivern, I was immediately greeted and treated so kindly. Staff went the extra mile to help me and explain the timing, cost and options. My resizing and appraisals were completed in about 7 days which I thought was remarkable. My next trip in, I decided to resize a bracelet and reset a ring. Mike personally helped me and was incredibly helpful. Once my jewelry updates were complete- within the stated timeframe, by the way- I picked them up and I was absolutely floored at how beautifully they turned out. I would recommend McGivern to everyone and anyone and I plan to use them, exclusively, for any future jewelry needs.

My extended family has been McGivern customers for many years. Michael and his staff are always…read morehelpful and his goldsmith is excellent. Even now, though I only visit the area occasionally, I've bought jewelry here, repaired jewelry, modified jewelry, have had jewelry custom-made, and they are always easy to work with and very professional. I'm always happy with the outcome and quality and that's rare these days. Highly recommend!!

My wife and I met with John and she picked out a diamond and mount for her wedding ring upgrade. I…read morewas originally quoted a couple of days to complete, then it was a week when we ordered it. Two weeks later I stopped in after hearing nothing from John. Was told it was next in line to be done, and the next day it was done. We picked up the ring, but were told the appraisal was not ready. I was told to have my insurance company contact John via e-mail and he would forward the info to the insurance company so we could receive a quote and insure the ring. The insurance company never received the information it needed. Two weeks go by and I stopped in the store again and asked for the appraisal and diamond report. He said he was behind on his paperwork but to have my insurance company contact him. I said I already did that and my wife is afraid to wear the ring because we still have no insurance for it. He apologized and said he would get that appraisal done right away. That was over three weeks ago and still nothing! Frustrated with multiple requests for the appraisal and diamond report, and wanting to wrap up this already five week old transaction, we ended up paying for an appraisal from another local jeweler which was done in one day! Wouldn't you know it the appraisal was for less than we paid for the ring.But at this point whatever, we insured the ring and are putting this bad experience behind us. We have since heard of similar bad experiences with this store from others. Buyer Beware.

Cleaned and fixed an old wall clock. Very prompt, and fair priced. I am an advocate for small…read morefamily owned businesses.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

I try very hard to support local, privately owned businesses, especially those that have been part…read moreof the community for decades, which is why I chose Crider Jewelers for two jewelry repairs -- a diamond bracelet and a pearl necklace that needed to be restrung securely. When I dropped the jewelry off, the young woman assisting me was extremely polite and professional. I was told repairs would take about two weeks. It ended up being closer to three weeks, which honestly was not a problem since I didn't need the items immediately. Unfortunately, the pickup experience was disappointing enough that I won't return. When I arrived, I was greeted briefly by an older employee who retrieved my jewelry. My diamond bracelet was handed to me in a small zip plastic bag, partially hanging out of the closure. While I inspected the repair, the employee continuously twirled my pearl necklace around in her hand, which made me uncomfortable considering the nature and delicacy of jewelry. When I mentioned I would be splitting the payment between two cards, her visible frustration made the interaction even more awkward. After completing payment, she asked where the pearl necklace was because I had placed it in the same small bag as the bracelet -- since no jewelry box or bag had been provided. What stood out most was not a single "thank you for your business," "have a nice day," or "let us know if you need anything else." The entire interaction felt as though I was inconveniencing her simply by being there. I think after spending more than $300 on repairs a minimum of customer service would be natura. The repairs themselves appear fine, but customer service matters enormously in retail -- especially in the jewelry business, where trust, care, and professionalism should be part of the experience. I will never return nor suggest Crider's.

I stopped into Crider Jewelers to inquire about ring sizing and having new posts put on my…read moreearrings, and unfortunately the experience was very uncomfortable from the moment I walked in. The atmosphere felt cold and unwelcoming right away. The woman at the counter was not friendly or engaging, and the more questions we asked about services and pricing, the more dismissive the interaction felt. What really stood out was when the jeweler came out to look at our pieces and provide estimates. We were standing directly in front of her, yet she never acknowledged us once. Instead, she spoke only to the employee at the counter as if we weren't even there. It honestly felt awkward and disrespectful. On top of the poor customer service, the estimates we received were significantly higher than other jewelers we checked with afterward. I understand quality work costs money, but customer experience matters too, and this was not a place where I felt valued or welcomed. I would not return or recommend them based on my experience.

I would like to thank Cheri, her daughter and Kelly for their outstanding service. They appraised…read moremy heirloom jewelry, offered multiple creative suggestions and then quickly re-manufactured beautiful necklaces that my family will now treasure. I highly recommend Stanton Jewelers for their skill in gemology, their creative ideas and their professional customer service. Denise

Cheryl is a wonderful jeweler. She was kind, helpful, and reasonable. She did several appraisals…read morefor me for insurance coverages. So if you're looking for someone to do that, you can count on her to do the job quickly and professionally

A cute store located in downtown Vermilion off of Main Street. Quite literally, it is 200 square…read morefeet, I think the owner said. Crystal runs the shop and will probably help you upon your entry into her tiny but cute shop. She's so proud of every inch of her perfectly curated space! Crystal makes jewelry and carries accessories ranging from headbands to wine bottle openers. Her niche is jewelry she self-collects from Lake Erie beach glass and makes into necklaces, earrings and bracelets. If you have someone in your life that's a beach glass fanatic, this is a really cute place to pickup a handmade gift for them. Lake Erie beach glass is always delightful when done by a local artisan. Crystal's Treasure Box is situated next to other local businesses in town like The Olive Scene and the Art Seen gallery. This great little shop is worth a visit if you're strolling downtown. Kids will also love picking out a piece of jewelry from this adorable handmade selection! You will surely find a treasure as the Treasure Box.

Absolutely adorable place! It is the size of a walk-in closet, but each wall is filled with…read moretrinkets and jewelry and sea glass the owner found herself on Lake Erie. Lovely DIY beach hippie vibe. Owner is very informative and very helpful and I highly recommend this little gem of a store!