So unexpected! I had called about maybe having a scratch buffed out on my poor old car; John said I would need to bring it by so he could look at it, but I so rarely get over that way. Finally, I had to take my mother to the airport, so I went ahead and swung by afterwards. John looked at it, said he wasn't sure, went and got the buffer and some compound to "see what he could do"--and then spent about 5 minutes buffing out the paint transfer. He was very considerate and spent time with me talking about what other options would be best for the remaining small amount of damage, told me what he thought would be best for me to do--and then didn't even charge me for his time and the work he did do! So rare to find honest folks (especially working on cars!) that won't just take advantage of someone (like me!) who obviously knows nothing about cars! Having recently been really worked over by another service (for a different issue), this was a great breath of reviving air! Definitely recommend wholeheartedly, if you are looking for someone who will treat you like a person and deal with you with courtesy and integrity! read more