Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

I cannot tell you how satisfied I am with Michelle and her team. She managed to get my home sold in…read moreless than 30 days with multiple offers, her team is now my go-to for all of my real estate needs. These days it is very hard to find an honest and straightforward real estate agent, we are happy we have found one.

Michelle has a terrific team that are experts at each step of the process. Any questions were…read moreanswered very quickly. In addition, Michelle has a set of vendors that can help with anything that might come up.

Frances is a scammer. Stay Away! She has been fired by AARE and Texas Ally realtors. She currently…read moredoes not have a Valid Real estate license (as of 8/26/24) to practice in TX. TREC's web site shows her license as inactive. Below are the responses I got from her sponsoring Brokers. "Thank you for contacting us. We have indeed taken action regarding Frances Wells. We terminated her sponsorship with Texas Ally, which is why her status appears inactive on TREC." "Frances Wells' sponsorship with AARE was terminated on July 26, 2024" A simple search in Collin County court records will reveal all sorts of red flags. Search for Frances Dean and Frances Wells. I wish I did this earlier. TREC is looking into her. I hired Frances to manage one of my properties. Her management fees were competitive. Like the other reviewers she is incredibly hard to get hold of. I had to terminate the contract with her. She is 4 months past due on my rental payments worth 10k$ , and I am now suing her. I had the worst experience and would not recommend her to anyone. I Found other people that Frances owes money to. If Frances is behind on payments, please contact me at 708 243 0505.

I would highly recommend Ms. Wells. She is a knowledgeable professional with a great deal of…read moreintegrity. I plan to use her for any future house buying needs.

Todd was extremely helpful in the home buying process for my wife and I. As first time home buyers…read morewe very much appreciated Todd explaining every option and every step in buying our home. If you are lucky enough to work with him in the future know that you are in great hands and he is someone you will want to work with anytime you need an agent.

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

Super helpful advice! She really knows her stuff. Helped me with some great ideas for my house.read more

I've had a really great experience working with Catherine while searching for a home in the Dallas…read morearea. Before we even started touring properties, she took the time to meet with me over video and walk through MLS listings together so we could narrow down what I was actually looking for. That conversation helped clarify my priorities and made the whole process feel organized from the beginning. Since then, she has shown me several homes around the greater Dallas area and has been incredibly generous with her time. She went above and beyond was when she FaceTimed me from an open house I couldn't make it to so I could still see the property and ask questions in real time. That level of effort meant a lot. Catherine is very transparent, patient, and easy to work with. She listens carefully, gives honest feedback, and never makes you feel pressured to rush into anything. It's clear she genuinely wants to help her clients find the right home rather than just close a deal. If you're looking for a knowledgeable and trustworthy realtor in the Dallas-Fort Worth area, I would definitely recommend working with her. I haven't found the perfect house yet, but she's been fantastic throughout the search and I'm really glad to have her helping me through the process.

Kristen helped us in selling one home and in buying a new home in another area as we were moving…read morefor work related reasons and to be close to a specific college campus for one of our children who would be attending within a few months. From the beginning, she impressed us with her level of preparedness and professionalism. At our first meeting, she already had been looking at the value of the home we wanted to sell and had outlined a marketing plan. She was also quick to respond when we had questions and stayed in constant communication with us regarding feedback from showings and other events during the process. She helped talk us through every step of the way as we received an offer and went through negotiations. From the inspection, some concerns were noted. We contacted her to discuss it and she had already lined up the appropriate professionals to verify the concerns and prepare quotes to help us in our response to the buyers. Negotiations were smooth with no major issues arising. We had already narrowed down the general area in which we were interested in living. She provided additional information based on her knowledge of the area which enabled us to further narrow our search. We quickly found a property and she was on top of the negotiations. She has a team of venders available that was helpful as the inspection identified hail damage to the roof. Her roofer was able to provide verification and helped in working with the sellers to get the issue addressed by their insurance prior to closing. We highly recommend her for her knowledge, communication skills, and for staying on top of things every step of the way throughout the process.

Kristin is phenomenal! She helped us understand all the ins and outs of the process of buying a new…read morehome and selling our previous one. She is experienced, knowledgeable, and took care of us SO WELL!

Buying my first home with Tammy was such a great experience. She is incredibly knowledgeable about…read moreboth real estate and the local area, and I quickly learned that I could go to her with just about any question. She was always responsive and patient, especially when I needed help understanding inspections, repairs, negotiations, or what was coming next in the process. I never felt rushed into making a decision, and I appreciated having someone experienced to talk things through with when something unexpected came up. One of my favorite parts of working with Tammy was all of the local knowledge she shared along the way. She gave me fantastic recommendations for restaurants, things to do, and places to explore around the area. It felt like I was getting a realtor and a local guide at the same time! I'm now happily settled into my first home and couldn't be more appreciative of everything Tammy did to help me get here.

The absolute best! We were in a position that we needed to purchase a house from 1400 miles a way…read morewithout ever setting foot in it. Tammy was a trooper! What's APP house tours, scheduling with my in-laws to see the houses for us, very patient and got our taste and needs almost immediately! Patient, kind, friendly and very knowledgeable. Was able to assist us with finding or point us in the right direction for local services and kept us in the know about the new state we were moving to! We highly recommend! Thank you Tammy!

Pam truly goes the extra mile!…read more When it came to selling our house, we couldn't have asked for a better realtor than Pam. From the onset, she was a fountain of knowledge, patiently addressing all our questions and concerns. This was crucial in making the entire process feel manageable and far less overwhelming than we had anticipated. What truly set her apart was her commitment to our needs, especially when we were out of town as the house hit the market. She dedicated extra time to be there on our behalf, ensuring everything ran smoothly. Her proactive approach in ironing out potential issues, like title, survey, and appraisal concerns, was impressive. It's clear she is an expert and thinks ahead and cares deeply about her clients' interests. The result of her hard work was nothing short of remarkable. Our home sold within just three days of listing, fetching a price that exceeded our expectations. This success can be largely attributed to her strategic marketing and her knack for building anticipation among potential buyers and other realtors. But perhaps the most touching aspect of her service were the personal touches she added. The high-quality, full-color booklets she created for our listing showcased our home beautifully to prospective buyers and agents. Even more heartwarming was the custom booklet she made for us -- a tear-jerking keepsake of our beloved home. We wholeheartedly recommend her to anyone looking to sell their home. She's not just skilled...she cares, and that makes all the difference.

I am writing this letter to recommend The Heinrich Home Team (Pam and Taylor) as true real estate…read moreprofessionals. They marketed my home for sale and then found me another home that exceeded all my expectations. They came highly recommended by a friend and when I needed a real estate agent, I didn't hesitate to contact them. After meeting and talking with Pam and Taylor, I was impressed with their level of knowledge of the area and the amount of data they had about my local market. They were dependable and knowledgeable agents who helped me relocate and offered various referrals for brokers, inspectors, construction, maintenance, and insurance professionals to assist me after my move. They are also very well versed at dealing with other real estate agents. When there were discussions about certain verbiage in documents, they were patient and worked through some potentially tough situations without breaking a sweat. Their cool, calm mindset gave me the confidence they would get the job done and they most certainly did! Their promptness, knowledge of the market, strategic mindset, kindness, great/positive energy made my purchase process very simple. I have already recommended them to several of my good friends. I am not sure how you can have a better agent than the Heinrich Home Team. If/when I need to sell or purchase another home, I know exactly who to call when the time comes. I guess the best compliment I can give is this 'I felt like I was working with a great friend, rather than real estate agents.' Sincerely, Caroline Prudhomme 214-218-3043

Slander is illegal FYI. Even on YELP be prepared to defend in Court…read more One of the unfortunate things Yelp allows until forced to remove are LIES. Any Past or Ficticious made up or false aquaintences can ruin a Great day! Especially when for example, a past employment prospect didn't get a career move or job role they tried for and failed due to their inexperience and bragging rights didn't match up with honesty, integrity and true professionalism. So now they try and convince with FAKE Yelp talk to publically redicule The Best in Class & Professional. With real World Proof! Sounds like somebody didn't get to sell a property or it got sold before they could get Commission. Worse they were FIRED for sitting around playing dominoes and got caught. Who knows for sure YET! Sore losers never win!