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    Devora Cohen MD

    3.9 (7 reviews)
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    Lily Nourmand, MD

    Lily Nourmand, MD

    4.3(23 reviews)
    2.5 mi

    Front desk (Brenda) demotes this 5 star doctor (Dr. Nourmand) into a 1 star practice…read more My gf has been seeing Dr. Nourmand for a while and she loves her. Unfortunately, her front desk is the reason my gf doesn't get the care she deserves. My gf has to call 6 or 7 times (leaving voicemails) sometimes before she gets a call back. I have to constantly see her stress about not hearing back or not getting her prescription refilled. There has been 2 situations where my gf just had to go to urgent care because she could not get a hold of the doctor or even a call back. Who is in charge of scheduling or answering phones at this place?! What kind of business is being run here? This doctor is a great doctor. I have met her myself and her care is amazing, but what's the point of being such a great doctor if it takes 2 months to make an appointment or have such a rude receptionist who never replies back. I am rating this on a whole, and as a whole, I am not happy with this place.

    Update 6/5/22: Upon recently logging into the MyChart portal after seeing a new doctor, I noticed…read morethere was a "documentation" entry from February 8th, 2022. How interesting? That was the same day I had a problem with the front office about scheduling an appointment through the Mychart portal. I opened the documentation notes and low and behold the person I spoke with over the phone that day Cynthia, has taken it upon herself to add notes regarding our interaction. These notes paint a false narrative, were not added by my doctor, and do not in any way pertain to my medical well being. Cynthia has her name attached to the documentation, listed as Cynthia H. I think it is grossly unprofessional to have a front desk worker/scheduler add any notes to a patient's medical profile on the Mychart portal, that are not pertaining to patient health. Notes regarding a bad interaction on a telephone call have nothing to do with one's health. These types of notes should be entered into one's file in that specific office, not on the Mychart portal. Even after the numerous bad interactions I've had with front desk workers there, they have never added notes regarding these interactions to the Mychart portal, only Cynthia H. This kind of unprofessional behavior solidifies that I have made the right decision to move on from this office. I ran into Dr. Lily Nourmand in person last week at a birthday party and she was very pleasant as always. Again, it's unfortunate that front desk workers have the ability to ruin relationships between doctors and their patients.

    Ruth Sorotzkin, MD

    Ruth Sorotzkin, MD

    3.9(27 reviews)
    2.5 mi

    I'm glad that Susan L wrote that review about the front desk not being professional. My last visit…read morethere, I had experienced the same thing, but now they're paying attention to the patients instead of laughing and chatting high-pitched at that front desk. Today I was treated very well and professionally by the woman at the right side of the desk. They previously were my only complaint about the office, and now I can focus on how fabulous Dr. Ruth Sorotzkin is! She reads the notes carefully from all the previous visits I've had, offers suggestions for preventative care, listens well to my input and quickly follows up with an Rx or an Imaging Request. She's fun, she's funny, and she's clever on top of being a thorough primary care doctor. I'm proud to have her as my PCP.

    What a group of do nothing entitled to their jobs catty women. Sarah away from Sylvia Florentina…read moreand Heather. Had my first exam in over a decade. Had been with the office for over six years no problem. i added Sylvia if I could correct my number so I could get the appt reminders. She said she did not have that job and had nothing to do with imputing then correct number. On the day of the appt after handing back the completed form she the yells at me for not putting it into her hand. She takes Florntinz off to the side thinking I would by hear her and says she won't help me. After attempting to reach the manager to tell her my frustration with the bad service, Florentina says the manager doesn't talk to patients there was no offer to leave a name and number just a bunch of excuses why Heather wasn't the person to talk to. When I did talk to Heather shedding address anything and without being direct they threw me out. Abusive office

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    Devora Cohen MD - familydr - Updated May 2026

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