Rude and unprofessional…read more The first time I talked to Elena was over the phone. I was inquiring about her services when she made an off-putting comment- "Such a strange playful way of spelling your name..." she said "...do you always LIKE to spell it that way?" And I thought 'Well since it's the way my mother (who by the way is now dead) spelled it on my birth certificate, yeah that is how I ALWAYS spell MY NAME.' I should have stopped there without booking. Now don't get me wrong, I'm fond of my 'playful' name. But as a first impression, this comment from a mental health specialist came off a bit strange, as if she'd assumed things about a person (me) she'd never met. Not to mention it was potentially offensive depending on the state of the caller/the culture they're from! But against my better judgement I booked her for the next compatible date in our schedules. Lo and behold, the day before our appointment was a full 10 hours of travel for me. I arrived home late and put all the mail on the counter before falling asleep. Upon waking in the morning I discovered that my WATER was turned off for routine building maintenance - a notice that was sitting in the stack of mail that collected the 4 days I was away. Ugh. I immediately called Elena's number (provided on the forms I has already printed and filled out prior to our appointment -per her instructions) MULTIPLE times with no success. I also politely emailed her that I was extremely sorry but since I was unable to shower or brush my teeth before meeting her for the first time, I hope she understood. No answer. 5 minutes prior to our appointment time Elena called, sounding worried. I explained to her the calls, email, and then gave her the run down of my situation. If she was trying to be empathetic it didn't show. When I restated that I was not coming I thought I may have given her a panic attack. She went into a frenzy about checking her email and said that she'd 'obviously be okay and figure something out'. Whatever that means. It wasn't long until she texted me her correct email address and informed me that she had the WRONG PHONE NUMBER up on her site / forms all along. Apparently her email has a period between first and last name. But the cherry on top was when she emailed me FROM THE "WRONG" ADDRESS letting me know that I had no reason to give her less than 24 hours notice much less not show up at all. Well Elena, maybe my situation wasn't ideal, but neither is yours. Had I known 24 hours prior MYSELF then I would have contacted you- but it probably still would have been at your outdated forms of contact. A situation arose and if you can't show empathy about a small issue in the present, why should I or anyone trust you with the buried, horrific details of the past? So glad I won't be paying those crazy prices to work with her rude disorganization. So hey, maybe she did her job as a health realization counselor, because I sure realized a heck of a lot about what first impressions of your health care provider should not look like.

I used to think that with all the resources that were available (friendship, prayer, Holy Writings,…read moremy own intelligence, the Internet, self-help books, etc.), psychologists were useless and only the weak needed them. I didn't trust them. However, there came a point in my life where even with all these resources, still I couldn't cope with what I was going through. So, I followed the recommendations of a trusted friend and contacted Elena. I did so with a lot of mistrust and even fear, but... How wrong I was!!! Elena is understanding, compassionate, and truthful. She is really amazing in her ability to perceive what is really, fundamentally going on, and her advice is centered and realistic.Yet she leaves me free to do what I believe is the right thing, even when I don't agree with her, and never have I felt her judge me negatively. She is very knowledgeable yet I never feel as though we are having a textbook session, she has a very human and friendly touch. She is very accomodating (sessions are through Skype or in person, her hours are flexible, last minute sessions are possible). Even if the price was a little steep for me (150$/h), I have to say that it was worth every penny. She offers the possibility of a (small) sliding scale. Elena has helped me to see clearly in my marriage and my inner life. She has become a true and trusted friend, and I can honestly say that meeting her has been a blessing.

Awesome Human beings, especially the women and infant departmen. Stayed twice and every time they…read morehave exceeded my expectation!!!

Dr. Hecht is amazing, and I highly recommend seeing her. She is a great listener who feels safe and…read morenonjudgmental even if you talk extremely fast about complex or difficult topics. Smart yet also warm and catches on to new ideas quickly, able to engage right away. Dr. Hecht is also funny and a delight to talk to. I found myself feeling a lot better after our sessions as well as noticeable results.

The fact that I recommend Karen Osterle to anyone and everyone in the market for a smart, empathic,…read morepractical therapist speaks for itself. - Oh, and I haven't had a major depressive episode in the over 5 years that she and the wonderful Psychiatric NP Lorraine Carleo tag teamed to do their magic. Phenomenal. And thank you!

Yes, yes, a thousand times yes. Karen is smart and savvy and incredibly compassionate. She…read moregenuinely cares about the people she works with. She doesn't really take insurance, which sucks, but dealing with the reimbursement process is worth it for such a good therapist. Check out her website at www.karenosterle.com - I mean, come on, she has an Anais Nin quote right there on the front page. How much better does it get?

I have total confidence in Jerusha. She is an amazing clinician, up on the most recent treatments…read moreand open and understanding. I always feel better after speaking to her and know that she actually cares about me and what I have to say.

Having worked with Jerusha for 7 years now, she is one of the most ethical, thoughtful, and…read morecompassionate people I know. She is an amazing advocate and therapist and I wish she was back in Texas! Virginia is lucky to have her.

Office is usually different staff every time but Dr.Raju and the therapists,especially Beth are…read morewonderful. They really helped when I was having a rough time. They have kept me stable and happy for quite a while.

The absolute worst: unethical and unprofessional from the ever-revolving front desk staff to the…read morehealth "providers". But if value honesty, competency, and professionalism then avoid them at all costs.

I have to say, oh my God! That Ana is just the sweetest thing. She was swift and very…read moreknowledgeable. I tell you it sucks that they did not accept my insurance however Ana went out of her way to find me a provider within my own network and I'm almost positive that was not apart of her job description. If you're lucky enough to have them in your network I definitely recommend this practice!

I saw a therapist here for about a year and she helped me with my mild anxiety and depression but…read moreonly slightly. I discontinued treatment as she did not meet my basic needs and was not able to provide even rudimentary feedback on progress, and various elements of my treatment. In general, she was not able to hold simple modes of communication on the most basic facets of my treatment which was deeply concerning. Overall, it was quite disappointing to say the least. Every patient and doctor is different of course, however I would proceed with the utmost caution and concern for your time, personal wellbeing, energy, and pocketbook.

She is smart and intelligent, and insightful. I highly recommend her. Best I've found so far.read more

Dr. Kalin is a lifesaver! I had been dealing with chronic insomnia for months and she was able to…read morehelp be get back to sleeping again through multiple modalities. I felt very comfortable and safe with her in every session, which made it easier to let my guard down (as I had never seen any psych professional before). I highly recommend her!

Dr. Goldwater is an amazing. I wish she was still practicing in the Dallas metroplex. I highly…read moresuggest her as a family therapist.

We have been struggling with my sons undiagnosed mental challenges. After being turned away from…read moreyet another outpatient program and numerous mental health providers, Dr. Goldwater saw us within in two days of our desperate plea for help. She immediately was able to put my son at ease and performed a full psychological testing. Her willingness to research and provide good options in a timely manner were very helpful. We are eager to explore her suggestions and finally feel hopeful. She has also offered to attend an ARD meeting to help advocate for more appropriate services at a very reasonable fee. I appreciate here working with both my son and myself.