I am still trying to figure out yelp and decide weather I like it or not. It does give me a list of places, i.e. restaurants or pizza joints etc in an area so if I were out of town that would be helpful, however.... and here comes the not so sure about yelp part.... I decided to check out the reviews of my local florist and was shocked to see they had a low star rating since I have been here many times and love this place. The fresh arrangements are gorgeous and if you actually go there in person the place is fantastic. The ower is always friendly and there are beautiful plants, silk arrangements and even home decor and when I was in there just the other day they had the cutest succlent gardens. (going back for one of those) So I can't believe there were only like 3 reveiws and none of them were favorable. I continued reading down the Designs of Elegance page and low and behold if you scroll way down there is a list of reveiws that are "not recommended" I clicked on that and there more then 20 reviews there and many of them should definatly be recommended. When I read about the girl whose wedding the owner of this store saved, or see the photos of several beautiful arrangements one particular lucky lady has received I can't fathom why those kinds of reviews would not be recommended. This is why I'm not sure I like yelp or could trust it. What if I was looking for a restaruant out of town and saw a cute diner ad with nothing but 3 or 4 bad reviews, If I was in a hurry and didn't bother to scroll down to see if there were more reviews I might pass the place up.. or visa versa what if there are only 3 good reviews recommended so we go there and the place sucks, only to find out if I had scrolled down to the "not recommended" reviews I could have found several bad ones. I don't know why they don't just post all the reviews and let people make up thier own mind.. I guess I'll have to only use yelp when I have lots of time to read the whole page of the place I'm looking for and not when I'm in a hurry looking for a place to eat or shop or buy flowers in an unfimilar town. read more

Horrible experience here today and I wish I saw the below reviews prior to ordering wow. I ordered an all pink arrangement with a specific pink vase and they delivered an ugly white vase and almost all white flowers to my friend. Owner was extremely rude when I called and was a worker about it and said she would go take them back from my friend and replace them! But yet she had none of what I ordered in her shop and no pink vases HELLO! NO NO NO you do not take away a gift if you cant deliver what I ordered OMG. I ordered 4 other friends flowers from all over Syracuse Rome and Cazenovia and had no problems with those other shops today. There is no excuse and she refused to give me a partial refund and was rude . The owner Robin also delivered these flowers herself per the worker on the phone earlier in shitty rainy weather today and left them on my friends porch with no box or cover over them if her dog hadnt barked at the car pulling out she wouldnt of got them and they would of been ruined as well she never knocked either. Stay away from this shop! They also never called me to ask if sending another color was even okay and tell me they ran out and the worker admitted they should of called and asked me first!!!! UPDATE the owner actually had the balls to contact a old disowned family member of mine because we have the same last name and he has been calling me harassing me about this review from a restricted number because hes been blocked from my phone for over a year and is a drunk. Apparently they are friends lol I had to call the police and file a report on him because of this!!! Yep cant make this up if I tried talk about UNPROFESSIONAL times 100 !!!!! read more

Not written by myself but posted to their fb page and worth Sharing on yelp: I am a local florist. I own Travis Floral in Hannibal Also a very good friend of Robin. I am writing this review for her to share on her business page. I was at a golf course over the weekend and my friend started telling me about his experience with the local florist in Pulaski. He told me that he was fooled by his google search into ordering from Avis flowers for his wife's birthday. They took the order and his money and he thought he was all set. It was three o'clock when they called him back and told him they were unable deliver in Pulaski. He told them that's ridiculous there's a florist right down the street! Of course he realized at that point he should have called designs of elegance direct. He called and spoke to robin and told her what happened.... shocker ..... She of course saved the day within an hour she had it made and delivered and his wife was thrilled!!!!! I told him I would share this story for him. As a business owner I know the value of a rave review. Great job Robin - my go to florist in Pulaski ! read more

The owner is professional and personable - and she saved my wedding! When I met with the owner for my bridal consultation we spent nearly two hours discussing the flowers and every other topic you can imagine. I felt well-cared for and like I left with a new friend. Months later, as my wedding rapidly approached, my hair stylist flaked out on me when I was just four days away from my wedding date. After a sleepless night, I thought to call Robin and ask if she might know anyone who could do my hair on such late notice. She and her staff came through! Within a few hours they had hooked me up with the owner of a local salon, A Cut Above, and I was back in business with not only an on-site hair stylist but also a make-up artist. The flowers were perfect! It was like she took photographs of what I imagined in my mind and then delivered them fresh! So fresh, in fact, that four days later they still look amazing enough to walk down the aisle! Thank you to Robin and her staff at Designs of Elegance! Your efforts made our day perfect! read more

We work very hard at what we do and we give a lot to our community. This is the community I was raised in and raise my children in. I enjoy being active in my community. Negative Yelp reviews are devised to affect my business in a negative way. (I volunteer an immense amount of time and have paid out of pocket to support several events in our hometown.) Being a business owner in our small town, allows me to do this. Yelp only shows the bad reviews, reviews that on a couple, we can't even find an order for in our system. One complaint is a complete misrepresentation but -that's okay. All of our 5 star reviews, are "not recommended". You have to click on the "not recommended" tag to see them. If I pay to advertise with Yelp, more of my good reviews will be released. (their words not mine.) Running a small business today is beyond difficult as it is, this sense of extortion simply complicates it further. read more

Every time I have ordered flowers from Designs of Elegance over the years I have received exceptional service. Robin Phillips the owner always has delivered and done a fabulous job putting together beautiful flower arrangements for my friends and family members. I have been a customer of hers for several years and she is very trustworthy . You can surely count on her to create a beautiful arrangement of flowers for your loved ones she has always delivered the flowers or plants I've ordered right on time and the people I have sent the arrangements to have always been so very pleased. I will continue to be a customer of hers for many years to come.. When you find someone so exceptional you won't ever want to go elsewhere. She's one of a kind. Love her!! read more

I absolutely love the arrangements I received from Designs of Elegance, they were absolutely beautiful. Robin is absolutely AMAZING, she really knows her stuff! I have received as well as ordered from her many times and have always been delighted and completely satisfied with her service. Delivery has always been prompt and exactly what I have asked for. I almost always leave my order up to Robins expertise as that is in fact what she does. If you call and tell her a rough idea of what you are looking for, she will leave you speechless. If you are from out of state and aren't exactly sure what you want, call direct, tell her what you want to spend and let her create you a masterpiece! You will not be sorry that you did. read more

I ordered a bouquet of fresh flowers for my gramma's funeral. I wanted something fresh and beautiful and bright on such a somber day. Robin and her team knocked it out of the park!! I was so proud when I saw that beautiful bouquet sitting right up front next to gramma's picture. Robin and her staff also took the time to help me with just the right thing to say on the card. It was so true and genuine. I will be a customer for life! Fresh flowers at the right price, super helpful and friendly staff and just overall small community excellent service and quality! read more

Being out of state, I've always had to "take my chances" ordering flowers via phone. I have dealt with this business for many years, and their arrangements are always lovely, I've always felt that I've received what I paid for, and the staff is always pleasant and helpful. They also go the extra mile for me, and send me a photo of the arrangements. I would highly recommend this shop to anyone. read more

Robin and her team did an amazing job on my wedding flowers!!! Like the other reviews talk about, Robin has went above and beyond. A candle from a shelf fell off, and landed on my cake! Robin was able to fix my cake and make it look like nothing happened! Thanks to her, my guests didn't know anything occurred. Recommend to all my close friends and anyone getting married soon!!! Thanks Robin! read more

I highly recommend Robin, she truly is an artist with her arrangements! Ive gone in many times, told her my budget and idea of what i was looking for and have always been amazed by the high quality of her work! She even holds after hours classes where she will teach you how to make you're own arrangement! I stand behind the quality and services provided at Designs of Elegance 100% read more

I would highly recommend choosing Designs of Elegance as your wedding flower vendor! Robin, the owner, was amazing to work with. So accommodating, offered so many ideas and really made feel at ease. My flowers were beautiful, beyond what I could have dreamed up!! She really takes care of you the whole day....and not just your flowers... HIGHLY RECOMMENDED read more

I am always amazed at the work that is done by this florist. The arrangements are well worth what you paid for. You are greeted with a friendly smile when you enter the business or a friendly voice when you call. I have never been disappointed with anything i have ordered. Above and beyond from this florist!! read more

Great local florist. Robin always comes through. Last night we did a plant and sip! Got a beautiful little garden out of the deal had a glass of wine and I'll be going back for some Springtime flowers. She had some beautiful displays around the store. Thanks Robin had a great time. read more

My go to flower location when needing to send flowers & gifts to loved ones! Always provides exactly what I was looking for. Have called in a pinch and they got the flowers out fast!! Almost forgot my Mom's birthday and they bailed me out!! My Mom cried when she saw the flowers!! read more

If you want someone that really cares. This is the florist for you!! She really puts her all in everything she does. Her work is out of this world and you won't be disappointed in anything she does!!! I have always been extremely happy with everything I have ordered from her and read more

Always buy my flowers from here! The owner is great and always makes beautiful arrangements. She has never let me down with my local deliveries or ones that need to go to a different state. She always takes care of it. Wonderful experience every time! read more

Purchased two beautiful hanging petunias from here a couple weeks ago. The plants are beautiful and very healthy. Robin was extremely helpful in assisting me and instructing me on how to care for them. I would highly recommend this business. read more

Fresh and beautiful flowers, Robin never disappoints. Beautiful arrangements for every occasion. Living out of town it's important to have a florist you can trust you are getting the most beauty for the money. read more