They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Amazing job!! Reasonably priced as well. The scheduling was within days. I highly recommend this…read morecompany.

It's been a very long time since I met a sincere and caring individual like Johnny. I have a…read moreDestroyer gray Dodge Charger and the paint is a custom color (rare). Johnny came and proceeded to amaze me on the literally fantastic job he did on this car. He left nothing untouched by his hands, the car is seven years old going on brand new now. I have been using yelp for years to choose the right people, and he is hands down the best I've seen in detailing. kudos to you Johnny!!!!!!!!!!!!!!

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me…read moreover the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable. In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!

For 20 years, I have relied on Bruce's expertise and experience to bail me out of software troubles…read moreand to repair/replace my computers. In addition, his advice on hardware and software purchases has been spot on. He is amazing!

I'm disappointed to have to write this review: IAQ replaced our HVAC system 8 months ago. The…read moreservice was great -- but I believe **they did not obtain the city-required (and contractually promised) building permit.** I've asked eight times by phone or email for copies of the permit and for assurance that they did in fact obtain the permit. IAQ either did not respond to my inquiries, or said someone would follow-up but nobody ever did. Pretty shady stuff! Unfortunately, I'd think twice before signing another $16K contract with them.

Curtis called ahead and came when he said he would. He was professional, respectful, and his…read moreanalysis made sense to us. Much appreciated.

Wonderful service and great resume tips! After I missed an event hosted by YES at their office, 6…read moremonths later Michael kindly reached out to me with a warm and sincere email amid Covid and offered a free resume consultation. My 30 min consultation with Katherine was really helpful! I learned formatting tips and ways to beef up my resume by adding a header, summary, and core competencies and creating sectional dividers. She recommended outcome-based bullet points that highlight the benefits and quantify the results rather than a laundry list of tasks. Katherine was friendly and thorough and even had enough time to quickly proofread my hubby's resume. It was really nice to get an extra set of eyes! While the $299 starter package seems a bit pricey, it's a good deal considering that you are equipped with the A team of an interviewer, drafter, and editor. They will rewrite your resume and can fine tune and belt out those bullet points. While my resume could use a few tweaks, the starter package is a great option if you're looking for a resume overhaul without doing all the guess work. I found the resume consultation surprisingly useful. Would highly recommend it and consider the packages!

I have communicated with Jerold several times, and he is an active listener who is very…read moreprofessional and patient in answering my numerous questions. I am very satisfied with his service and consider him the most comfortable salesperson I have encountered.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

We enjoyed their service with moving. I loved the lady I…read moreworked with and she took notes, listened to my needs and communicated the expectations and the movers were efficient, came with all necessary tools and were professional. I didn't need to worry about anything and had a great chat with a few of the movers while packing. I'd recommend their service!

I worked with Yuriy to coordinate the details of our move from VA to NC. He was very personable,…read morehelpful, and responsive. Moving is one of the most stressful things people experience. Especially when it's another state. He made the process seamless and handled any questions or concerns I had in a timely manner. We opted for the movers to pack our things. The movers were on time and worked diligently to pack everything. They labeled everything by room which made it easy for me to unpack and find what I needed once everything arrived. I called several moving companies and pricing was very fair. I highly recommend using them for your next move.

I scheduled an appointment and was understanding when they needed to reschedule due to a flat tire,…read moreand again after they were involved in an accident. However, communication became very difficult after that. Calls often went to a full voicemail box, and I was unable to confirm a time for a rescheduled Sunday appointment. I made several attempts to follow up, but did not receive a response. Unfortunately, I had to move on to another provider due to the lack of communication and reliability.

Truly exceptional service from start to finish. From the moment I sent out a request for an…read moreestimate -- to which they replied right away -- to the moment the entire installation was complete, I was satisfied. They were flexible with me possibly having to re-schedule my appointment at the last minute if the cable equipment had not arrived on time. The installation team arrived at the time promised. They were polite, clean and professional. They used shoe covers, which I appreciated. I bought my own bracket and they were very familiar with it. They even uncrated my 85" TV from my move, which required them unscrewing wooden boards -- much more work than simply opening a cardboard box. Then they measured precisely, putting guide tape on the wall that they removed without leaving any marks. They also cut a hole on the wall behind the TV to run the power cord behind the wall to the outlet near the floor. The work was professionally done and looked great. They ran all the cables along the bracket, which was important because the bracket and wall would be visible when I pulled the TV out and swiveled it to seen from the kitchen, dining room or the living room. The whole process took under an hour and they didn't seem to cut any corners. The estimate was not the least expensive I received, but I felt the thoughtful questions they asked before I even accepted their quote, indicated the attention to detail that I wanted -- and I was right. I can't say if all their teams work this well, but the one that came to my house was exceptional.

Was very prompt and pricing was fair! Will definitely use again! Told me what was wrong with my…read morefireplace and how to fix it, Z

TLDR: Problems with responsiveness and communication. Unable or unwilling to acknowledge or take in…read morehow they've been treating their customers. Makes me wonder if it's all just an attempt to upsell. Wouldn't recommend. R&M came to my house for standard HVAC maintenance visits in March and September of 2025. They seemed to be reasonably priced. I can't speak to their competence in conducting these visits because they didn't find anything wrong with the system, and it's hard to evaluate their expertise under those circumstances. During the September visit, the technician said that I should have my ducts cleaned at some point during the following year, and that the technique they used would require them to remove all of the registers in the house and probably damage the surrounding paint, requiring repainting. I have been considering moving, and I thought it would make sense to wait on the duct cleaning, since I would repaint the rooms before putting the house up for sale, and any prospective buyers would be happier with vents that had been freshly cleaned. Six months after I was told I should have a duct cleaning within a year, it was time for my spring maintenance again. I called R&M at 1:23 pm on March 26, 2026 using the number I had saved in my phone from calling them to schedule in the past and got a weird automated message before it even rang asking me to tell it who I am so it could see whether the recipient would take my call. I thought there might have been a mistake with the connection, so I hung up, checked the number, and called back about a minute later, getting the same message. I told the automated voice who I was, and waited. Then I was told the recipient wouldn't take my call but I could leave a voicemail message, which I did. I left my name and reason for my call, and told them my phone number twice. When I didn't receive a call back, I thought there might be a problem with their phones, so I looked up their email on their website, and sent an email to their listed address (info@rmaircontrol.com) at 11:42 am on March 31 saying I had left a message that wasn't returned and I wanted to schedule my spring maintenance. I got no response. I wondered if they had closed, so I checked them out on Yelp and saw that they were supposedly still in business. I sent them a message through Yelp at 4:44 pm on April 2, saying I had tried to get in touch previously by phone and email, hadn't heard back, and that I would appreciate a response. Their response at 8:40 pm on April 2, which was forwarded to an old email account associated with Yelp that I rarely use anymore, said that their estimate was $95 and "We have the week available." When I sent them a message a few days later -- HI - Thanks for getting back to me. I'm not sure what timeframe "the week" is. What is the best way to get in touch with you to talk about specific times for scheduling a maintenance visit? Thanks -- they sent a message back at 9:03 am on April 6 that said "I do have availability from next week Tuesday." My reply sent later the same day said, "Do you mean tomorrow the 7th or the following Tuesday the 14th? This is getting to be a frustrating experience. Before we move forward, will you please tell me why you didn't answer my phone call or return my phone message, didn't answer my email sent to the address on your website, and are refusing to give me contact info to have a phone conversation with you about scheduling? This is very a very different experience than in previous years." They said, "We're sorry, but every time we email you back on a response it takes you several days so we do get booked up very fast." They subsequently sent me a message on Yelp alleging that I had never before emailed or called them or used their company for services, which is untrue. I have verified payment to them and an invoice from R&M Air Control. So I sent an email to the same email address I emailed them at before (used the "reply" function) with a copy of my original email to them on March 31 and a screenshot of my cellphone log showing I had called them on March 26. Their email reply (which proves my original email was to a working account controlled by R&M) to me said only "4/14 after 2 address," which is kind of disturbingly incoherent. I'm not sure what this was supposed to mean. They have left me wondering if they are reasonably priced and initially responsive to try to get you to buy a service that costs many hundreds of dollars, only to blow you off if you don't immediately take them up on it, or if they are just extremely incompetent, disorganized, and unable to communicate in any kind of reasonable way with their clients. In either case, I don't recommend them. Can you imagine what it would be like working with them if an actual repair issue arose? I wouldn't want to. I'm frustrated because now I have to look for a new HVAC company, and prices go up the later in the season you schedule this kind of maintenance. Very disappointing.