Made offer on a house that this Team(Pamela) had listed. Pamela clearly stated to my Agent we…read morewould have an answer back by mid afternoon yesterday. As we were all on pins & needles, we didn't get our answer until after 10AM this morning. My agent called Pamela, text her, and sent her emails, with no replies. To say the least, I didn't get much sleep last night. How inconsiderate of her not to reach out to all the people who made offers on this property/their agents to just let them know there had been a delay. Not a very caring Agent, knowing clients/buyers are waiting. I prefer considerate agents/team members. One who realizes buyers are anxiously waiting to hear if their offer was accepted. There are tons of RE Agents out there, and who want your business, and this isn't a team I would recommend based on the experience I had this past weekend. If you are searching for an agent/team who understands your time, and who is considerate, caring and compassionate......search elsewhere!

Hands down the best real estate team you can find. I wish I could rate them higher than 5…read more My wife and I were relocated to the Charlotte area from Houston, Texas. To make this process even more challenging, my wife was 6 months pregnant with our first child. We flew out to Charlotte on Thanksgiving night to look at houses. Kelly Smith was the realtor my wife was working with, and since she was going to be out of town for the holiday, Kent Temple filled in for her. From the first 5 minutes after meeting Kent, you know you are in good hands. Kent makes you feel like you are part of his family, hes honest, willing to help in any way, and will answer any kind of crazy questions you may have...trust me, I ask all kinds of questions. Unfortunately we were not able to find a home when we went looking with Kent, and Kelly was able to pick up where Kent left off. Since we were in a hurry to move, Kelly helped up find a rental while we look for a house to buy. I cant begin to say enough good things about Kelly. She is one of the most organized, helpful, and willing to show as many houses as it takes. Kelly was always available to us and would always promptly respond to email / calls. Kelly over communicates in order to be very clear that she understands what we want and that we understand what she advises. We felt very comfortable working with Kelly as she did not push us into homes nor did she push us away from homes. Instead she asked us how we felt about the home after each visit and let us come to our own decisions. If we were unsure, we asked her for her personal/professional opinion and only then would she influence our decision. What you look for when you choose a realtor may be different for everyone, but I can vouch that with Kelly and the Temple Team you will get someone who will do her best to help you get the home that you want

Knowledgeable and trustworthy. Niki and Skylar both made selling my home one of the easiest…read moreexperiences that I have had as homeowner. They were attentive to details, kept me informed and had the best negotiating skills that made the whole transaction move smoothly from start to finish. The genuine concern, the down home personalities and the fun way that made every conversation feel as if I had known them for years. It was a comfortable feeling. I highly recommend Niki and Skylar whether you are buying or selling. They are the best in my opinion.

We are looking to relocate from CA to NC, and after dealing with some agents will little success…read more(especially limited interaction), we discovered Katie and Adriano Lamboglia of True North Realty in Morganton, NC, specifically through YouTube videos with Adriano and Sean Cutchens (financing) discussing the advantages of moving to the Morganton, NC area. The immediate reaction was to the response time... Katie is on the ball, responds in a very short time, and is extremely helpful with any questions we have. Very knowledgeable, very helpful! Both Katie and Adriano have taken videos within listings we're curious about, and Katie has had us on FaceTime through two (one of the listings disappeared off the market for unknown reasons, nothing to do with TNR). We've also been working with Sean on the financing end of things, and has been equally professional, timely and helpful. Without hesitation, we recommend Katie and Adriano Lamboglia of True North Realty. We feel like we know them like old friends, and we look forward to staying friends once we get our act together and move out that way! Remember to check out their videos on YT as well. ~ Vince & Kat W.

Jairo Betancourt is a great realtor, he did help us to find the home of our dreams!…read moreIt wasn't an easy way to find it with so many opinions in our family, but he did an awesome job! He is patient and really kind, always doing his best and giving us a big smile!

I could not help my daughter find a home. But I was able to find her the BEST realtor…read more My daughter and her husband wanted to buy a home and (some of you know) they did not want my direct assistance. I could not help personally, but I was able to find them the BEST real estate agent. It is a tough market in the Charlotte area and Tiffany was responsive to them at the last minute, knowledgeable and supportive of them as they searched for their first home. She took the time to educate them on the first time homeowner process and did not push them to go beyond their means to find a home that did not fit. They found a home in their price range in the area they wanted to be in. I could not ask for a better person to help a first time homeowner!!! Thank you Tiffany!

After Hurricane Helene, our neighborhood's drainage was a mess--ditches were completely clogged and…read moremany culverts were compromised. Tom and the GroundHog Grading crew came in and did a wonderful job getting everything back in order. They were thorough, hardworking, and now our roads are finally draining properly again. We are so grateful for their help in our post-storm recovery. Highly recommended!

We needed a single piece of black roofing to complete the shed roof over our well house. Chris…read morehelped us with this and it was fabricated and ready the day after we called. My husband picked it up today and they didn't even charge for it! He even got some random screws to put it down with and there was also no charge. I can't remember the last time someone did something nice like this. Thanks to all at Best Buy Metals! Great folks! 10 stars.

We showed up at your Charlotte location at 737 in the morning yesterday. My son was driving my…read moreheavy duty truck with a flatbed trailer to make it easy to load the materials you were selling me. He was the only customer in the parking lot when he arrived. He was greeted by a polite lady at the front desk saying he was here to pick up the order. She struggled to locate the order and then what appeared to be a supervisor came out from a backroom and said he had it under control. A few minutes later, he got a confirmation that the order was ready and here to be picked up. They did not have the three-inch screws that we ordered. We asked if you had three inch screws in any color in stock, they said no. We then asked if you had any 2 1/2 inch screws in stock, they said no. It is very important to note that your company did nothing to help with solving this problem, my son kept having to come up with possible solutions to solve this. This answer soon changed to they did have some 2 1/2 inch screws in stock in the charcoal color, they brought out a box of screws and we found that once we checked them they were the wrong color, we gave them back to the lady at the front desk and she went looking for other screws, she came back with a second box that had some charcoal colored screws on the surface but then had burgundy color screws buried in the box, we sent her back the third time and she located the correct screws finally and gave them to us. We were assured that we would receive a credit for the price difference in the screws from the three inch to the 2 1/2 inch. Once all of this confusion was put behind us, my son went outside expecting to have the materials loaded up. Again, please understand that when he pulled up at 7:37 AM there was nobody else in the parking lot. A semi-truck pulled up right as he went back outside and your location began servicing that semi-truck ignoring my son, they said it should be done in a few minutes at the end they would load the materials after that. Following this, another semi-truck came in and they started servicing that truck instead of my son. My son describes the situation inside this location as chaotic and no one was willing to address why he was still sitting there. Another customer arrived and they started helping him and loaded his Rav 4 up with multiple different roofing products. Still not helping my son in any way, then somebody dressed in one of your company uniforms pulled up in a White Chevy Avalanche and remarked to my son: "nice parking job". She was saying this in a very nasty sarcastic tone of course. It should be noted that the only reason my son was still parked in the customer parking is because your company still had not loaded his truck at 9:00!!! Finally, the truck was loaded and my son left at 9:23 in the morning. This could be one of the worst examples of customer service I've experienced in recent memory. We got the product to the house and we will say that your estimator really overestimated waste and I am quite confident we ended up paying for a lot of metal that we just didn't use. It was also below average quality compared to what we're used to using, but it did ultimately do the job a lot of the overlapping ribs were not even and while they still barely overlapped at one end they were as much as an inch difference at the other end of the panel. Concerning, but you would have never heard this comment if we hadn't had such terrible customer service on site. The aftermath is that we wasted about $750 in labor because a crew was just sitting there while my son sat at your location for two hours waiting to pick up something that was supposed to be ready to go right away. We also have not received a credit for the overpayment of screws. The salesman that we originally placed the order with apologized and said we will get a credit for the screws and management would contact us about the terrible service, neither ever happened. I have waited almost a week before posting review.

Wow! We had an amazing agent, Kamie Pitts, through Coldwell…read moreBankers in Hickory, NC. She walked us through the home buying process. Kamie was avaliable daily, nightly and even on the weekends. She got us in contact with everyone we needed to buy the home, the lender, the inspector, the appraiser she even helped me to find a local business to buy the appliances we needed to make it complete. I can not say enough to let everyone know just how much this young lady helped us. Thank you Coldwell Bankers and thank you Kamie Pitts for making our dreams come true! From the Maddy's!

We worked with cory klassert once as buyers agent and once as sellers agent. Wonderful experience!…read moreHe was very professional ,went above and beyond on numerous ocassions. I think you will not be disappointed if you work with cory.