I got my panels, but have not got started on having power come into my house…read more 6/6/2023 I finally got someone on the phone. They said that they have someone to come out next week. We'll see. I did talk to somebody from MLGW, my local utility company, and this person did say that Design 1 did exist and that they did in fact exist, but this person also said that they do take their time servicing their customers. 6/17/2023 Update: I got my panel's yesterday and they are online. They appear to be working. The only complain that I have was that I should have had dispersal power (I get paid for overages) rather than self-regenerating power. That's the only reason why I upgraded to a four star rather than a three star.

All contact phone numbers that I was given (including the one on their website) are no longer in…read moreservice. In the meanwhile, we don't even know if our solar panels are working, because we cannot connect to the Gateway monitoring online service with the enphase/ enlighten app, and following the instructions to reconnect do not work. I suspect that Design One Solar has gone out of business due to its non-existent customer support--can't even contact them!! It appears that we were scammed to the tune of thousands of dollars.

Elite Roofing and Solar is so amazing. We had them replaced our old and aged gutter system. They…read morearrived on time, and did an amazing job on the installation. And before you know it, they had finished and did a great job cleaning up too. After the hurricane Helene came thru, Ned Hunt came back up and flew his drone over the house to check for damage, and didn't charge us a dime.....awesome customer service! We highly recommend Elite Roofing and Solar in Boone NC!!

No return call for an estimate and appointment. I called on Friday morning for adding gutters…read more where there is a leak from the gutter to my deck. It is street level work, no steps to climb up or down. Very disappointed

We needed a new roof but we had solar panels installed and needed somebody to take them down and…read moreput them back up after. Roofing companies do not do this. Our original solar company PowerHomeSolar that promised good rates for doing just this - tripled their prices in 6 months. So we felt stuck until I found The EnergyStore. They were great! Knew what they are doing, were fast, courteous and affordable. I am a very happy customer and will recommend them to anybody who needs solar - small or large jobs.

From the owner: The EnergyStore Team is here to help you get the most from your Solar Installation.read more

No longer seem interested in providing customer service. Long time customer, originally happy with…read moresystem work and service. That is not longer the case.

Is Solfarm still in business??? I am a past customer from…read more2019. They did a good job. Unfortunately, I have discovered that where they installed the panels, my roof is having serious leaks throughout. The areas are where fasteners go through the roof, they were improperly flashed and water is leaking underneath. I have called them 5 times now with no one calling me back!! Totally unaccepetable that no one can call a customer back over a serious problem. It doesn't matter how small your business is or how busy you are, you call people back within one business day. Its been weeks and no response......... Meanwhile I am putting plastic in my attic to protect the house and my stuff and figuring how to remove and reinstall the panels. Anyone know a reliable company???

If you're looking for a top-notch roofing company, Ryan Brazel, at Procover Exteriors is your guy…read more From start to finish Ryan was exceeded our expectations and went above and beyond by helping us replace our old roof on an investment property. Since this was our first time replacing a roof his guidance was truly appreciated. With Ryan's level of service and the quality of Procover Exteriors' work, we will be repeat customers.

If you're looking for a top-notch roofing company, Ryan Brazel, at Procover Exteriors is your guy…read more From start to finish Ryan was exceeded our expectations and went above and beyond by helping us replace our old roof on an investment property. Since this was our first time replacing a roof his guidance was truly appreciated. With Ryan's level of service and the quality of Procover Exteriors' work, we will be repeat customers.

If you're looking for a home solar system, I cannot recommend Cosmo Solaris highly enough. We used…read moreEnergy Sage to help us gather quotes and figure out how to analyze them on an apples-to-apples basis. My wife and I initially wanted to just partially replace our grid purchased electrical energy to help reduce our carbon footprint. But when we ran the numbers over a 15-year time frame, it didn't make financial sense for us. Knowing that energy costs will just keep going up, the cost of a smaller, partial system wasn't viable. We went back to the two best quotes that we had received and spoke with their sales reps. Hassan at Cosmo Solaris was just awesome. We asked him, how close to 100% energy replacement can you get us for no more than "X" number of dollars? We asked the other company the same question and gave them the same cost limit. Hassan came back with a proposal for 100% replacement at our budget--18.9 kW system with guaranteed 26,600 KWh annual production minimum. the other company's answer was 78%. I'm a retired engineer so I dug deep into Cosmo Solaris' quote and examined the engineering documents and researched the parts they proposed (panels, rails/mounts, microinverters, etc.). Their proposal did not cut any corners; everything was top of the line. Cosmo Solaris included purchasing a 3rd party 30-year warranty insurance on every part and the labor for the whole system. Other companies touted their own warranty and the various parts manufacturer's warranties. Well, I know from hard experience, a warranty is only good for as long as that company remains in business. With Cosmo Solaris offering a 3rd party warranty from an insurance company, if anything goes wrong for the next 30 years and Cosmo Solaris or any of the various parts manufacturers go out of business, we're still fully covered, the insurance will pay for equivalent parts and pay for labor. Awesome peace of mind. After signing the contract, Cosmo Solaris earned top marks for communication (thank you Martin!) and making good on all promises. The system was installed on time (actually finished a little early), inspection went smoothly because everything was done correctly, and when we got final approval from our grid provider, my wife and I threw the switch together to go live! Energy Sage helped us evaluate the financial side very well, in our case our breakeven will be in about six years (due to the unusually high cost of energy where we live) since we purchased outright and thus no interest to pay. Yes, there is Present Cost of Money and Lost Opportunity cost if you go that deep, however that is all more than offset by the 30% Federal Tax rebate and the state credits (SRECs-which Cosmo Solaris guaranteed for 15 years). An advisor at Energy Sage compared our system to buying a six-year annuity, once we're past that six-year breakeven point our Cosmo Solaris system will pay thousands of dollars every year in "dividends" providing free energy for 30+ years! Thank you, Cosmo Solaris and Energy Sage.

Slow installation of solar panels and microinverters and slower customer service when there are…read moreproblems with the system. I regret that I selected this company, not realizing that it is difficult to get support. Five months after the installation, I have lost power generation without any responsive technical support despite the long-term warranty. Not worth the value of the advertised solar contract. Seek a different option.