I went a couple of weeks ago when this air quality situation happened with the unusually high…read morepollen levels, as I had developed somewhat significant allergy induced asthma. Things were being done very efficiently because there were a handful of people there when I arrived but my wait wasn't very long, and the medical assistant and the NP were very nice and didn't act rushed at all. I have a pretty complicated underlying health situation, and the NP listened carefully and we agreed on a prescription that I felt was reasonable to try, given my circumstances.

I love that I could book an appointment online and not have to wait in a crowded waiting room for…read morehours. The care I received was logical and effective. It took a little longer for the antibiotics to kick in, but I feel better every passing day. I truly appreciate the quality of care that I received. Hope I don't have to go back, but if I do yours is the clinic I will visit. Thank you!

This is a very clean doctor facility. While I had some issues with scheduling, the overall visit…read morewent well. I was trying to get to see another doctor but was then randomly called several months after scheduling my appointment with that doctor to be told that she is not accepting new patients. So I was instead scheduled with Dr. Rodriguez, as she had an immediate opening, so I took it. Check-in was simple and can be done online or in person. For the appointment itself, the doctor was late by about 20 mins. Once she arrived, we discussed my issues, and then she went through a checklist of various tests and things, asking when the last time was when I had those done. She checked a bunch of things off as we went through and then eventually ordered an abdominal ultrasound, blood and urine samples, and provided a referral to a dermatologist and my OBGYN. I did not want referrals for other doctors, so I didn't like that too much. I've already established my OBGYN, and I am not interested in visiting a dermatologist at this time. I wanted to focus on the issue at hand, so I didn't appreciate that part of the visit. Overall, though, she was knowledgeable and was able to put a rush on the tests that were ordered. I think going forward, as long as she is not too pushy with referrals all the time, I'll keep seeing her for the time being.

I saw Dr. Padilla for the first (and last) time in June 2024 to establish new care. I will not be…read moregoing back. I had a very hard time understanding her, but that was only the beginning. I lost my only child almost 5 years ago. I struggle falling asleep every night. After trying many medications, Xanax was the only thing that helped me. I was taking a low dosage before bed so I could fall asleep. She refused to give me a prescription for it, but instead referred me to a "sleep study". A sleep study!! I know why I can't fall asleep!! I asked her if she knew the trauma I've been through!!! She said yes, put her hand on my shoulder and asked "do you have other children?" What kind of a doctor says that to a grieving mother? She did not show me any empathy or seem to care for me at all. I will never step foot in that office again. I since have found someone who truly cares about my wellbeing. The star rating was required!!

Sitting in lobby with a sick and nauseous kid, appt was at 1:30 they said arrive 15 min early ,…read morearrived 20 minutes early completed the paperwork they make me redo pretty much every appointment. At 2:00 pm I asked how much longer and was told the doctor is signing an order and they will be right with you. 31 minutes later this must be a long order and not sure why the assistant can't room us while the doctor signs whatever this long order is. Multiple kids have come and gone. Starting to really feel forgotten and annoyed as I need to get back to work. It's already stressful my child is sick then this. We do like his PCP but all else yeah needs work.

Since all the other reviews are many years old I thought I'd include my recent one. Ever since MHC…read moretook over, this practice has been run wonderfully. Dr. El Gasim is incredible with kids, is holistic minded and very patient/knowledgeable with parents. We have a peds office 5 minutes from our house but we make the 30 minute drive just to see her.

I was referred to Dr Olsen for consideration of a large tumor in one of my kidneys. She is so very…read morepleasant and obviously cares about you. I told her about a bad experience I had with a urologist about the same problem and let her know that he lied to me. She stated without question: "I will never lie to you" and I believed her. The staff also is so friendly and play with my "service puppy in training" which I find endearing. I have yet to have surgery as the tumor hasn't grown on scans and the hospitals were so full of covid patients I wouldn't want to be hospitalized anyway. My only note is that this practice is not on Tangerine Rd, but right off LaCholla using the main NW Hospital entrance. I will update this review after I have actually "gone under the knife". So far I couldn't be more pleased with all the interactions I have had with Dr Olsen and her staff. So nice to be treated well at a physician's office!!

Before moving to Tucson I knew I had to have hernia repair surgery. I picked this surgical group…read morefrom the internet, called to make an appointment and was given Dr Olsen. I knew it would be a big, complicated surgery and Dr Olsen explained everything. The surgery went well but I developed some complications which Dr Olsen had explained might occur. She had to repair the damage caused by infection. Dr Olsen has been amazing as well as her colleagues and staff. She is so caring and admired for her skills. My only complaint is she cannot be my primary care physician.

Dr. Lokale is amazing, but the staff & billing are incompetent. My husband & I called last October…read morewhen switching to Cigna & were assured 3 separate times they would accept our plan. I scheduled for myself in Feb & my daughter in June. Staff told me told to bring her to my appt. I provided my new insurance card & was reassured again at the counter that Dr. Lokale hadn't been loaded into the system yet. 30 days later we received a $700 bill becasue Dr. Lokale is "out of network". They refuse to take any responsiblity in their error & stated that pateints are always told to "check with their carrier before scheduling". No one ever said that and they assured us they were being loaded into the network. Their own website states they handle insurance billing. I wrote a letter to Dr. Lokale explaining why we are having to leave his care, but they refuse to deliver it to him. When I had shingles I called for an appointment , got in 6 weeks later when hey had gone away. Dr. Lokale asked why I didn't come see him sooner and asked if I told the staff I had shingles. I said yes and eve left a message with the PA, he seemed surpirsed. Every appointment takes months to get in to see anyone. Had a growth in my cervic & took 18 months to get an appointment with an OBGYN to read the sonogram report that Dr. Lokale had ordered the year prior. That's how badly it's administered. If your health is important to you, run away from this practice! The doctors are being underserved by their staff.

They don't seem to care about details when doing paperwork for prior authorizations or referrals…read more I have been without a medication for a month now because they just can't do the prior authorization correctly even when the person from the insurance company is on the phone with them telling them how to do it. This office is on Cotaro rd. I was notified that a referral was done incorrectly as well for a surgery so now that's been delayed. Avoid this office. They are too busy gossiping to do their jobs correctly.

I had a colonoscopy at Oro Valley Hospital. The procedure was done by Dr. Michelle Dodman…read more I was relieved that all went so well. The staff at the OV Hospital were all great. Special thanks to Tori, Sammy, Kelly V. RN, Luke, and Anesthesiologist Mutnele. Also, staff at Dr. Dodman's office, Tricia, Assistant Barbara, and of course Dr. Dodman. Dr, Dodman was so patient and kind to me. She walked into the procedure room with a big smile on her face and just made me very comfortable. What a great group of people who just made it a great experience. Thanks again and big kudos to all. Stephen

Doctor turnover is frequent. Scheduling is difficult. You'll be rushed through appointments. They…read moredo not have time to really listen. I am looking for a PCP for the fourth time due to turnover. It must be a dreadful organization to work for.