I stayed in an Airbnb with this company. This company is a little unorganized in how they manage…read moretheir properties and cannot take criticism well. I can see from their responses on here that I am not the only one who was blamed for the problems that occurred during our stay. I feel the need to make a thorough review since the response to my review on Airbnb seemed to need clarification on the timeline of when/how things went down. When we arrived, the manager came unexpectedly to take photos of the place before we settled in. No big deal, but thought it was weird that they weren't prepared for us. After the manager left, we noticed the gas was left on and propane tanks were empty on both the fire pit and the grill. We messaged them on Airbnb right away. While we were waiting for a response, we found two propane tanks on the side of the house, so we hooked them up to the grill and fire pit, which is when we noticed the grill was not working. I guess the message about the propane was received (although no response yet at this time) because the manager came back to drop off one tank of propane in which she dropped off by the gate without saying anything. As I saw her car leave, I waved her down to come back because the grill still did not work. She came to look at the grill, and then sent a maintenance person out to us. Thankfully the problem was fixed within 2.5 hours after we checked in. Additionally, the little pool on the property was not clean, the hot tub was low on water (the jets would spray water everywhere unless 3+ people were inside at the same time), and the remote for the light in one of the bedrooms was missing. I know nothing is perfect, I'm a reasonable person. I posted a respectable, honest, and nice review on Airbnb, but simply mentioned the hiccups that occurred. I even left a 4 star review. Their reply was surprisingly petty, blaming us for the problems that occurred. On the public airbnb response, they claimed that me and my guests checked-in early, and if we would have just checked in on time, the problems would have been fixed on time for our check-in. They also said that when the manager came to take photos of the place initially, that's when she discovered the grill was broken. That is not how it went down. She took photos of the grill AFTER I waved her down the second time she came to the place to drop off the propane. The grill took 2.5 hours to fix, and the other details (propane tanks empty, missing remote, low water in hot tub, dirty pool) would have taken quite some time to fix/clean/prepare. Blaming us for "checking in early" is unfair. Whatever problems that occurred would have taken significantly longer than a couple of minutes, especially given the fact that fixing the grill in itself took a few hours. I understand that not everything is perfect, but the fact that they felt the need to blame me and the other guests for checking in early when we literally pulled into the drive way at 2:58-2:59 (check the cameras) is what really got to me. It's not like anything would have changed if we pulled into the driveway a minute or two later. When the manager initially came to take photos, she could have checked the grill, fire pit, pool, etc then, but she just took photos and left. They were simply unprepared, but blamed us for checking in 1-2 mins early as if that would change anything. Judging from their responses, it seems they cannot take criticism well. Criticism is what makes a business better for the future, but they immediately jump to blaming guests which is a shame. Most Airbnb hosts would apologize for the inconvenience, but instead I got blamed for checking in (literally) 1-2 minutes earlier. Edit to add: I was ASKED to leave a google review. Your response still does not address the fact that you actually lied in your response to make you look better. You lied by saying we "checked in early" instead of just saying "we apologize and we will take this into account for the future" like literally every Airbnb host with maturity would do. But instead you blame us for checking in early when actually did not do so. Saying if we checked in 2 mins later would have changed ALL those problems is simply a lie and not true. Your response actually proves my point that you can't take criticism well and are very immature to be owning a business. Please don't blame guests for all of your problems. I've never had an Airbnb NOT apologize for the inconvenience and have never been blamed for checking in 1-2 mins early, which you know is true since you have not addressed that part of my statement. Learn from your mistakes and move on.

This is the worst business on the planet. Shanan and her team are the definition of discriminatory…read moreand felonious Karen's. We booked an air bnb on our move from LA to Vegas with a one night stopover in Yucca Valley. They notified us 2 hrs before our arrival the hot tub didn't work (which is why we booked the space) and offered a nominal refund. I accepted it and they still cancelled the reservation as WE WERE ALREADY ON THE PROPERTY AT CHECK-IN. Why did they cancel on us in 100 degree heat at 3Pm with my service animal and pet in the car? How unsafe is this to leave us with no place to go in the desert? 'Karen' didn't care. She presumed to call the owners to tell them we were trespassing.. and the police came. What in the world? I had a reservation I paid for & living with a medical disability and leaving me and my service animal and dog out in the desert sun was her purpose - to keep us in danger. I don't know about you, but if this is the kind of thing that happens with air bnb and a rental agency, you're not safe with them. Your family is UNSAFE on any property they manage. Do NOT book with Hi-Desert dwellings. They will literally kick you out when you have a reservation based on her mood. We are taking legal recourse now to hopefully save anyone else from a potential nightmare.

You do not want to work with these people at all. Like most property management companies, they…read moreare total liars. Had issues with my neighbors violating the lease...noise issues, letting their dog shit in front of my front door. Inspire was very condescenindg and rude. Found out my neighbors actually know the owners and the owners let them do what they want but Inspire just lied about everything. Stay away from them.

I watched a movie about this once - Under the Tuscan Sun - where the home buying process is more…read moreabout joining a new ecosystem. Coming from Northern California, we always dreamed of having some roots in JT, Yucca, or Twentynine Palms and with Merl and Dori's help, we found the second home of our dreams. Our time was a tad short for the search so we had created a list of 8-10 places and Merl made it happen - we saw everything in 2 days. Merl was honest and helpful explaining pros and cons, being a long time resident of this area. It is amazing how many people he knows. Every other stop, people came up to him saying hello. Once we took the plunge, when I drove 7-hours down to get the renovation started, he helped me remove some chollas (cacti with barbed spines) right when I arrived to make sure my 3 big dogs wouldn't have a tango with them. He genuinely cares that you find the best situation and have a good experience, knowing it's a difficult process and lots to consider. We love Merl and Dori and have definitely settled in nicely in the abode we picked in JT. After some work, we are really happy with how it eventually turned out. A big thanks to them both in making us feel welcome in joining the community!

Professional, experienced and personable. Mike and his team are amazing, providing personalized…read moreservice. He manages challenges with tact and patience and has truly provided us with a worry free property owner experience.

We are very pleased working with Mike on managing our rental property located in Yucca Valley last…read moreone year. Mike was prompt on communicating issues and handling repair or maintenance issues. Overall, we are very pleased with his management team. Thanks.

Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

Josh and his team are absolutely amazing! I have him overseeing one of my properties in Palm…read moreSprings and he is always on top of the listings and giving me feedback on customer's stays. Also, he answers his phone and responds quickly unlike most other places. We are thrilled to have him and his team represent our home. You need to have him represent your home or else your missing out.

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Eddy was a great host! Super easy to communicate with and always quick to respond if we had any…read morequestions. You can tell he really cares about his guests and wants everything to go smoothly. The place was well taken care of and everything was neat and clean and felt really organized. It's clear Eddy and his family know what they're doing when it comes to hosting. Would definitely stay again and recommend him to anyone looking for a reliable and attentive host.

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

I actually did not end up renting with them so I can't say anything about that- but they were very…read moreaccommodating for me. I was in process of renting from them but hadn't signed anything and needed to back out because of a a situation. I was in a bind and they were very helpful and understanding.

Have been working with this company for years. Always professional and easy to work with. Highly…read morerecommend

I was previously a tenant with Harcourts Prime Properties at one of their apartments on Bagley Ave…read morein Twentynine Palms and never encountered any issues. The AppFolio app made it extremely easy to submit maintenance requests and pay rent electronically. The maintenance staff are experienced as well. During my tenancy, Sarah was consistently responsive to my texts, calls, and emails whenever I needed assistance. A few years later, after moving into my own home, I unexpectedly had to leave Twentynine Palms for work and needed help managing my property while I was away. Harcourts Prime Properties immediately came to mind because of the trust I had built with them over the years. Just like Sarah, Zach has been excellent to work with, providing clear, timely communication throughout the property management process. Highly recommended!

We've been working with Harcourts (Zach) as the property manager for our 9-plex in Twentynine…read morePalms, and I can't say enough good things about the experience. They're responsive, proactive, and incredibly organized--exactly what you hope for when you hand over the day-to-day operations of a multifamily property. Tenant issues are handled quickly and professionally, maintenance requests don't sit around, and communication is always clear and timely. They've done a great job keeping the property stable, reducing headaches, and giving us confidence that things are being managed the right way. If you're looking for a team that actually follows through, treats tenants with respect, and manages with an owner's mindset, Harcourts is the one to call. Highly recommend.

One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Strongly Do Not Recommend!! Martha said all of the right…read morethings to get our business as a property manager in Indio. She did not properly screen the tenants she placed, who ended up breaching the lease and destroying our property. Proceed with extreme caution!!