While I didn't expect this to be my favorite hotel we ever stayed at, I trusted the reviewed and was looking forward to a cozy stay in the middle of town and close to the beach. But this was the first time I was every so upset we had to leave. We checked in very late (~9PM) and settled in after a long travel. We planned to stay here for 5 nights. There were 3 of us on the reservation, but there were a few small things we noticed that were odd: only 1 towel in the room, no cups, no silverware (there is a sink and small kitchen to use). Regardless, we knew we wanted a look key stay.
As we snuggled into the beds we were freaked out and appalled. We had two beds in our room and the sheets and pillowcases had blood on them. I understand it could happen, but it was on both beddings. We went to fix it at night and the night manager couldn't help us. We managed to fall asleep and due to the current predicament (COVID), we are in healthcare, and how everything happened, we decide to check out promptly in the morning and find a safer place to stay. We talked to the morning manager who still wasn't helpful. He told us we had to go through booking.com - even though we had paid in full upon arrive. Even with the conditions of the room, we got no flexibility in cancelling. Honestly we were so upset, we checked out and just wanted to get a fresh start for our vacation.
Unfortunately we lost a lot of money and vacation time on this hotel. It wasn't safe (health wise) nor clean. I trust travel reviews and I'm upset this happened. I hope this review helps others in the future. read more