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    Desert Inn

    3.7 (100 reviews)
    ModerateHotels

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    Mike C.

    12/11/2024 Hard Pass! We checked in last night after a long drive and the lady was super nice and personable. When I got to the room I was disappointed but she was so nice I just thought I would deal with it. The room was outdated, in need of repairs and there was a wet spot on the carpet. We were in a pet room. I came down for coffee this morning and Cheaters was on the TV with constant screaming and the man behind the counter was looking down at his phone and never looked up. I picked up the remote and began to look for national news or something less dramatic. While was searching he asked for the remote and I asked for national news. He tuned it to the weather channel which is fine and typical for a hotel. Then he said really? You want to change the channel and then work on your laptop?! Even though that is exactly what he was doing he felt the need to scold me. Now he is watching the show on his phone with the same screaming. As guests are checking out he is very unipersonal and in fact keys dropped off are still sitting there as I type. There are 4 cameras here in the lobby so I wonder in management will even look. When there are so many options in this town pass on Desert Inn.

    The outdoor seating area
    Jenny S.

    This was a pleasant little surprise in Northern New Mexico. We had been driving all day from Longview, Texas and were just looking for a place to stay where we could have our dog. We usually stay at Motel 6 because they're cheap and allow pets. We were planning to go to the Motel 6 in town when I saw billboards on the I 40 advertising an indoor heated pool and spa-I was hooked! I'm a sucker for an indoor pool and that sounded great after a long day on the road. They are pet friendly so we were allowed to bring our dog. The hotel is just right off the freeway so it was easy to get to. We happened to get the last room and it was $95 plus $10 for the pet fee. (Our dog is under 10 lbs so it might be more for larger dogs). The room was really nice and there's even a luggage cart if you pack heavy like I do. The rooms include a microwave and fridge which is a great bonus. The beds were comfy and the shower had strong water pressure which I love. Now, onto the indoor pool and spa! There is a code to get into the pool area. The pool was actually not heated but was still nice. I'm guessing they heat it in the winter. There are towels to use in the pool area and there were tables and chairs. My only complaint was that the spa had way too much chlorine and sitting in it, the fumes made you cough and choke. But it was still better than no spa at all! There is a nice sitting area outside with a porch swing and picnic tables. There are places to walk dogs too. There is also a free breakfast served from 6-9am. It includes cereal, oatmeal, hard boiled eggs, fruit, a waffle station and toast and bagels. It was a really nice added bonus! You also get a free postcard and you can write it right there and they will pay postage and mail it for you. Overall we were really happy with our stay and would stay there again on our next cross country trek!

    Here is the abandoned car that was asphalted  around when the parking lot was redone. Funny, right?
    Jeff W.

    This is the second night that I was traveling with my English Bull Terrier, Winston. Compared to the night before this place was eerily similar. Walls of old glass and bare 6 foot long fluorescent lights set a downer mood. Did not smell or feel clean either. Lady working the front desk was very nice. Gave me good tip about the onion rings at Blake's Lotaburger across the street. There was a car almost in the front of the hotel that was abandoned. When they had the parking lot resurfaced they actually left the car there and asphalted around it. I thought it was pretty funny. This pretty much epitomizes the hotel.

    Bathroom

    Were late getting in from SLC and was concerned about saying here, given some of the reviews. But, it was this or drive down the road, so I was willing to give it a shot. Glad I did! Is it fancy? No, but a good value for the $$$. It was clean, even though the clerk was hesitant to give us this room because it was for pets, but I couldn't see anything wrong with it. No coffee pot in the room, but had coffee downstairs. Breakfast was listed somewhere as a full breakfast. It's def continental at best, but guess what? McDonald's is next door. Bed was clean and comfortable. Clerk was pleasant and they mail postcards for you, which gave me a 60s vibe. If you want fancy, go somewhere else. But if you want to pay less than $100 for a comfortable room when traveling, Desert Inn is great!

    Lovely mirrors adorn the wall behind both beds
    Susan B.

    Traveling by car strictly for the purpose of getting from one place to another is different than traveling by car for a vacation. You want to stay in inexpensive places, no frills are necessary. You just want to put your feet up for awhile, relax, and sleep in a clean room/bed. That said, I do base my choices of where we stay, on location, price, and reviews. We picked Desert Inn in Tucumcari because it was pet-friendly, affordable, convenient, and decent reviews. My question is, how can people who write reviews rate a place highly when it definitely is not? Just because the clerk is nice isn't reason enough to give a hotel a great rating! I appreciate that the desk clerk was pleasant. Truthfully, pleasantness is hard to find these days. When someone rates a hotel, it should be based, not only on employee courtesy, but more importantly, quality of rooms, cleanliness, value, among other things. That being said, $130 may not seem like much, but when you're hunkering down in a room that's more than outdated and smells like a soggy diaper, you know it's not going to be an enjoyable experience. Ok, so this is a room especially for guests with dogs. We paid extra to have our dogs stay with us. I appreciate that that amenity is offered, but are we not entitled to a clean room just like all the other guests? The furnishings were more than tired. We had a room with two queen beds. The sheets on my bed were extremely wrinkled. My first thought was were these sheets changed after the last guests? My husband stayed in the other bed and his sheets weren't wrinkled. Of course I'm going to assume my bed didn't have fresh sheets. I examined the sheets carefully and didn't see anything that might have hinted at a previous guest, so I could only hope! The dresser was so freaking old and worn. The refrigerator and microwave were in the closet area. They were plugged into an extension cord which was plugged into multi-outlet extender. Is that even legal? Just asking! Oh, and if you wanted to hang any clothes, there were hangers available right next to the fridge and microwave! Geez! Loved the mirrors that were placed above both beds, and the fluorescent lights above those big mirrors added such a nice touch to the ambience of the room. Not! The lovely carpet that looked in fairly new condition smelled like pee, really more like a wet soggy diaper, but since it's a room geared for pets, I'm going to guess one dog peed on it, then every other dog left their mark. We kept our dogs away from that area and took them outside several times so they wouldn't contribute to the problem! Why don't the owners just replace the carpet in the rooms where pets are allowed with the vinyl tile they have near the door and in the bathroom? The floors could be cleaned and disinfected after each guest instead of what we had to deal with. Another guest with a dog said her room smelled, too. Another geez! The bathroom was large and clean. There were two bath towels, two hand towels, and two washcloths. The towels were gym-towel quality. You can't get any lower quality than that! Could they have included one more towel to dry my hair? It was definitely needed! There was a container of shampoo/conditioner, but the manufacturer must have forgot to add the conditioner in the tube. It was definitely lacking! There was one little round bar of soap to be used at the sink and in the shower. Really? Geez #3! Fortunately, I brought my own body wash. On the positive side, parking was convenient, they had a small doggie area for them to do their business, a simple self-serve breakfast was available 6-9am, and there was a Taco Bell, Pizza Hut, and McDonalds right next door. The clerk was very nice, but unfortunately there were too many negatives to say I recommend this place. Spend a little extra for nicer accommodations someplace else. You will be happy you did.

    Bedbugs 2/3 and nest?
    J N.

    We have stayed here multiple times in the past as we passed through between S. Texas & Colorado. Always a good quick place at a cheap rate. The only time I stay in anything other than a larger chain hotel. Tonight changed that unfortunately. As we were settling into bed after a very short 3 hour stay in our second floor room, I notice something near my son in the bed across from me. I jump up to see what it is and it's a bedbug crawling up towards him. (I have video but can't upload) Naturally I freaked out, removed my kids and pulled the bedding and found 3 total along with their feces/eggs/? in my kids' bed on the top sheet and on top of the slip at the mattress & killed them, releasing substantial blood. I couldn't get the mattress cover off to check for more but these were rather large so ‍. I then wake my husband who had just fallen asleep and found one under his side of the bed at the edge of the slip and mattress as well. Killed them all. 4 total in a few minutes and all veryyyy large. We promptly left with a refund (appreciate them offering first. that and past customer service is why we still give 2 stars, was 5 stars before tonight!). they had no other rooms available to move us to in the middle of the night. I am very worried normally about them Bc I hear they are so easy to spread and hard to get rid of. This is certainly a step one for us to check in the future! This is a first, and I'm having a hard time getting back to sleep Bc I feel that itchy feeling. Hopefully this is a one off for them and I know it's a risk they take at any hotel/motel, but it's enough that my family won't stay there again sadly as I've never seen this in a hotel and am only aware to what they are with us both being in the medical field. It's just not worth the risk to us, our family's health and our home, personally. I'd caution everyone who stays (anywhere) to check bedding inside and out, carpets & curtains/walls first to be safe.

    I can't go any lower, but I would! Small room, smells like smoke, large - LARGE- amount of broken glass still lying outside the building just around corner from entrance to the wing. and upper floor has whole half wall boarded up with plywood, visible so something has definitely occurred here. Seems like a safety hazard to me that there are sharp shards of glass just left lying there. Staff tried to be accommodating re: our complaints but place is full up due to holiday travel. Still, believe me, this place deserves no more than two "stars". And... yes there's more!! The "secure" door to our wing is badly damaged- doesn't show so well in photo but it can be breached by someone determined. And, hand rail for stairs is loose. Trust me, you can do better than this joint!

    Javier P.

    Got there last night and staff was friendly. Explained everything and the room was nice and clean. We got up this morning and a nice breakfast waiting. If your passing uy I would recommend this place.

    Pets welcome. $5 fee.

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    5 months ago

    Not bad, clean room and quiet place for a good night sleep after a long drive. The reception, perhaps the boss is a nice person.

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    1 year ago

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    8 months ago

    Amazing service while checking in Very friendly , Rooms was nice and clean. Served breakfast for the early risers.

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    2 years ago

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    2 years ago

    Small room but clean and comfortable!! The fella behind the desk was very nice!! The continental breakfast was very good!

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    3 years ago

    Resonable rates and very clean room and very comfortable bed. Very personal attendant.

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    4 years ago

    Arrived looking for a room, huge attitude on jasmine the front desk receptionist..... F tucumcari! Avoid anything just off exit 332.....

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    Page 1 of 3

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    Review Highlights - Desert Inn

    Walked in to the Inn and Twyla was very friendly and explained all the details of staying here.

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    La Quinta by Wyndham Tucumcari - Guest room

    La Quinta by Wyndham Tucumcari

    (87 reviews)

    $$

    We are booked for 5 days and this was our first night here. We have the executive king room. Bed is…read morecomfortable and the sofa is a nice plus. There's also a mini fridge and microwave. The continental breakfast was bad. Coffee was very weak. Omelets were eggs w nacho cheese type cheese. Sausage was thin and dry. The plastic utensils are the flimsy of flimsiness...cheap. Come on La Quinta you can do better for your customers! P.S. The Best Western across the parking lot has an awesome breakfast selection with green chili gravy and awesome dark roast coffee. I've also requested a luggage stand and still no response. Definitely room for improvement overall.

    It was almost a four star review, until the last hour of my stay…read more The front desk staff who assisted me during my stay were very friendly and helpful. This included the young man who checked me in, the older gentleman the following day who helped me extend an extra day, and the woman who helped me with a package of M&M's from their small snack store. The executive King Suites are generous in size and I greatly appreciated the in-room computer work desk where I wrote this review on my laptop and conducted other business. Everything was clean, including the air in my room which is important if you have any respiratory sensitives, asthma or allergies. Not even a hint of mildew in my room or restroom, which is awesome. This is a pet (dog) friendly hotel, so I do not know if that might be an issue for you. Keep in mind however that all of the hotels in this part of New Mexico are pet friendly. At no time did I hear any barking. There were no pet smells or any kind of indicators that any pets had been in my room before. This might be because they have different rooms for guests with pets, otherwise they just clean really well. The bed was firm but not hard and the pillows were reasonably comfortable. My room was across from the indoor swimming pool. I enjoyed stepping out of my door and seeing the shimmering pool through the window across from my room. Overall, this was one of the quieter hotels I have stayed in, but the doors to the hallway are thin, so there is some noise, none that woke me up or disrupted my sleep. Be aware that The thin walls and door bring up a concern I should mention. If you have to do any kind of private or legal activities in your room that require talking on the phone or video sharing private or personal information, others will hear you in the hall if they are by your door. So running the AC Fan on high or having the TV on, may help in making your conversations more private. This would also be the case if your going to be loudly making love with your partner. The mini-refrigerator didn't have the split freezer section that some do in other locations, the large tv had a decent selection of movie channel options and the restroom was well stocked with toilet paper, plenty of towels and toiletries. The breakfast included scrambled eggs, sausage, and biscuits and gravy as its featured items. The scrambled eggs and sausage were tasty. Main disappointment with the free breakfast was there were no drinks other than Coffee (I don't drink coffee), and water with ice. Final thoughts: There is a small freezer near the check-in counter where you can purchase frozen meals in the hotel to heat up in your microwave, also various snacks and candies. They can charge your purchase to room bill in case you do not have any cash. To my disappointment, I had to drop this review down from four stars to three stars while I was eating breakfast and editing my review on the last morning for what I consider an inexcusable violation of privacy. An employee tapped two times lightly on my door at 9AM and then walked into my room while I was updating my review. I had the do-not-disturb sign up, and thought the knocking might be for the room next door. No one asked if anyone was in the room. I could of been in the restroom next to the door. Normally I would of still been sleeping with the room dark at this time, I got up early so I could review the breakfast. The person entering my room never identified themselves before entering or after exiting my room as an employee. For obvious reasons, this could of been a dangerous safety issue for the employee in particular.

    Best Western Discovery Inn - Exterior

    Best Western Discovery Inn

    (90 reviews)

    $$

    My mother, my daughter, and I literally got trespassed because the woman from Alaska who was at the…read morefront desk didn't want to do her job. Let me explain. A timeline of events: -My 3 year old pees the bed overnight. Womp womp. -We have breakfast, put the little door hanger that says, "Please make up the room!" and leave to visit family. -We get back, find the door hanger gone, and the room in exactly the state it was in when we left, pee blankets in all -I call the front desk to let them know we needed new bedding. The older lady who checked me in (who was terse and impatient with the non-English speaking father whose son needed to translate for him) told me she'd let housekeeping know. -Some hours later, I go to the front desk to inquire about the bedding. I plan on just getting the stuff and doing it myself, clearly they're understaffed (GM - that's on you!). I wait in line, my daughter grabs a cookie. All is right with the world. -Upon telling Alaska the situation and that we'd been waiting hours for new bedding, which I was happy to put on myself, she told me well, it's already been done; she heard the Older Frustrated Woman talking with the head of housekeeping who said they had gone to ask the guest if they needed new sheets, and gave them some towels (maybe, but not to us!) I assured her, I had been in the room all afternoon. No housekeeping. -She then tells me to sit and wait (longer) while she helps the woman in line after me because (paraphrase), "If you don't, I won't remember LOL!" I ask if she can just write it down so I can go back to the room. She then huffs, tells me I'm just going to have to follow her while she gets me the sheets. -She storms off to get the bedding. I wait near my room. When she gets nearby, she hands me a garbage bag. Says I'm going to have to strip the bedding and put it in there and then she'll give me the new sheets - "It's policy!" GM, if that's your policy, it sucks. -I come back out and realize she didn't get me a mattress pad. Let me reiterate, my daughter peed in the bed. Need a new one of those. She lies, saying, "Oh, well... I wouldn't even begin to know where to get one..." I ask if she could call housekeeping. She pauses. "Ugh, Jesus Christ..." and storms off again. When she gets back to me, I tell her I'm sorry if she's having a bad day. -We realize she didn't give us blankets. My mother goes to ask for one. Alaska escalates almost immediately. A shouting match begins, and the lady calls the cops (who have NOTHING better to do) to come and trespass us. -We leave peacefully, apologizing to the cops for this woman wasting their time. Anyway. Thanks for coming to my TED talk. I've been to this hotel over a dozen times to visit family and for work. I hate giving it a one star; the facilities are always clean, the breakfast is always good (that chile sauce they have is GREAT), and until this visit the staff have always been extremely friendly and welcoming. Just don't ask for a blanket.

    We were driving a long day headed from NV to FL on a work trip and I have my dog. The fee was only…read more$15!! They have a pet walking area and the hotel was so nice and clean. Water for my bottle in the fitness room and a yummy breakfast. The woman working the breakfast made me laugh down and was so helpful. The bearded man at the front desk was so nice and hooked me up with a toothbrush and some silverware I needed and doggie waste bag when the outside thing was out of them. The beds are nice and firm with fresh smelling linens, and rooms were super clean. They had little recycling wastebaskets next to the regular wastebasket. I also have to mention how fast the wifi was uploading some work videos. Great place and saw lots of dogs! I would definitely stay here again.

    Desert Inn - hotels - Updated May 2026

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