Kelley Cole a nurse here was unemployed for a year and they let her practice unlicensed.... My…read morereviews get removed due to my poor experience here and their ongoing malpractice and dishonesty---- do not go here!!! They will cut you up just to get your money, you'd be surprised at how many people are getting unneeded procedures due to the doctor and nurses malpractice. Nurses that are unlicensed and a doctor that is on his phone during surgeries.....

For a doctors office this place is so quick! I went to my last appointment on my lunch break and…read morewas in and out in 45 mins or less. That's pretty rare! They always ask if I need refills on my scrips as well. Only thing that I didn't like is they said they would refer me to another clinic for something but I never heard from that place. My fault for not checking in too but it's okay cause I've been busy.

I so wish I could rate this place a zero…read more If you're on Accutane or have Medicaid: RUN. This office got me locked out of iPledge by dragging their feet on labs then made me wait 30 days just to restart. After that? They rescheduled my next appointment an hour before it was supposed to happen and pushed me out another 25 days. That delay could've gotten me locked out again. No urgency. No accountability. Worse, they refused to send a proper prior auth for hospital-based labs, even after I gave them everything they needed. I begged for help for weeks. Staff were rude, dismissive, and downright discriminatory once I pushed back. Then they had the nerve to charge me a $50 no-show fee even though I'm a Medicaid patient (and no, you can't legally do that). I filed formal complaints with the Florida Department of Health and Medicaid. This place treats low-income patients like garbage. Advanced Dermatology should be ashamed of how this location is run.

This company is a ripoff. I went in for a consultation and was told that I needed surgery. I paid…read morefor that consultation. I then went in for the actual surgery. I sat down in the chair and the Dr. came in. He said that he couldn't do the surgery and I had to go somewhere else. I then left. I was charged for an office visit. When I refused to pay, they sent me out for collections. I contacted my insurance and they told me that technically, because I went into the office, it was an office visit. Beware of this place!!!

I had Moh's surgery by Dr Kontos a year and a half ago on top of my foot. I have not been pain free…read moreor able to walk normal since. It was so deep, he had to do a full thickness skin graft, which we waited days to do. It looked infected to me and I was on crutches for many weeks because aI couldn't stand on it without pain. Told me recovery would be a few weeks. Well it was months and I still haven't recovered. He did this right in his office and I am miserable. Pain intense. I asked for antibiotics and bariatric chamber but was denied both by Dr Kontos. I received one phone call from him since. He doesn't care! I am sorry, but I feel Dr Kontos failed me! I even asked him If I should have a plastic surgeon, and he said no, he has done lots of these procedures. I personally don't think he has done this on a foot many times. I would give O stars if I could.

Our first appointment and we waited two hours, 30 minutes of that was in a paper gown waiting for…read morethe nurse. I finally got dressed and left without seeing anyone.

Great experience with Dr. Tamara porter. my daughter and I went to her office. Great employees…read more They even have snacks and drinks at front as well.

They refuse to send my medical records to Riverchase Dermatology. I have contacted the better…read morebusiness bureau, but they have not responded.

I could not get an appointment as the assistant on the line was fixated on my insurance. What can I…read moresay beyond it is Aetna PPO. The fancy accent was nice but the place seems difficult to work with. My needs are significant due to a melanoma so would have been nice to get care here. I am now traveling to Gainesville to get a Dr. with advanced experience.

​First off let me say Harris Dermatology is a great place for skin care . My personal experience…read morewith Keith was very good I felt like he took the time to care about my needs and my concerns . Now for everyone seeing those two stars let me tell you the reasons why I will not be returning to the establishment . Upon my last visit which was back in I think February 2025. I went in for a routine visit and everything seemed normal there's a couple spots that I wanted to have taken off . The nurses assistant left the room to go check for insurance and came back and told me that there was an issue saying that I had to have clearance for my primary care physician before I could come and get anything removed . I work for the insurance company that I use and I know what my coverage carries I was allowed up to five biopsies a year without question . I explained this to the nurse who was very polite by the way and she's told me to hold on and she would check again . Then comes in the fun part . In walks in this tall blonde woman that had this look on her face like here we go again someone else that knows more than me kind of attitude. I explained to her my concerns and assured her that I knew what my coverage carried because I work for the insurance company . She insisted that I was wrong she did not let me speak she was very rude and forceful . She told me that I would have to go to my primary care physician first then get a referral to come back to get any biopsies . I'm sorry but my primary care physician is in a mole expert they aren't trained in melanoma which is why I came to this business . At this point I feel like it was a money grab I had already paid $130 that day they wanted me to go to my primary care physician pay another $100 copay then come back and pay another $130 for them to remove what could be removed right then and there . Me and my husband both have since found other care. Its a bummer that one person can ruin a whole experience. Upon a little investigation on this woman and prior places shes worked its a common pattern of behavior. I wish Harris Dermatology all the best but definitely need to weed out the bad egg​

Start to finish, what a wonderful experience at Riverchase Dermatology (9400 Gladiolus Drive…read morelocation)! Joann the telephone intake specialist was very well organized and stayed on top of the referral process and scheduling. Friendly, efficient, knowledgeable. She set me at ease from the beginning. Front desk staff is pleasant, the office is well managed and comfortable, and my appointment started on time. Dr. Lee was a reassuring presence from the moment he stepped into the treatment room. He provided a very clear, easy to understand explanation of the procedure. He performed a Mohs surgery on a small spot on my forehead. No pain, no complications. A very gentle touch, I didn't feel a thing! His assistant Kelsey was very friendly and efficient, a very calming presence. She clearly enjoys her job. She prepped me, assisted with the procedure, kept me informed while awaiting the test results, and sent me on my way with a prepared packet of instructions and supplies. Dr. Lee also took the time to answer my questions about an unrelated skin condition and referred me to a colleague in the Riverchase group who might be able to help. Overall, this is a group of medical professionals that clearly has their patients' best health in mind. Professional, efficient, cordial, willing to take the time the patient needs to see that everything goes smoothly. I cannot say enough good about them and would recommend them without reservation. Five times five stars! Thank you, Dr. Lee!

After fillers I had discoloration on my face and bumps. The only thing they could do is dissolve it…read moreand be the way it was before. Eventually it will dissolve on its own between 6 to 12 months. This was not what I paid for. I would think twice before using them .

If you try to make an appointment for an annual skin check and happen to mention you have an itchy…read morebump on your head, you'll be required to make 2 appointments! I went in for my checkup, was in a room, in a paper gown, and was then told because I mentioned my scalp, they hadn't allowed enough time! Standing there naked but they can only look at my head. Last I knew, your head is part of your body. Are you kidding me?!?! What a complete waste of MY time.

I had an appointment today at 4:10 which was my first time going to this building. It was a pretty…read moreurgent appointment and I usually go to a different location at of riverchase but today because I needed immediate attention they could only take me there. My appointment was at 3:10. They told me the address was 410 del Prado South. I put it into my GPS and it brought me to a different location. I called the office at that moment stressed out because I needed to be at my appointment in 5 minutes and they told me it was 4:13 del Prado. Whether that was my misunderstanding or the person who said it to me I don't know but either way I arrived 10 minutes late for my appointment and had called them 15 minutes in advance and they would not take me. I have never been to a doctor's appointment in my life at 66 years old that I was taken in exactly at the time of my appointment. Typically, doctors always make you wait. Some are much better than others many have you sit for an hour. Either way, 10 minutes late that was not my fault is ridiculous that they wouldn't take me when it was a situation that was urgent.

I recently had a VI Precision Plus peel with Veronika H, and I can't say enough good things about…read morethe experience. She was professional, attentive, and explained every step of the process so I felt comfortable the whole time. My skin already looks brighter and smoother! The entire practice is immaculate--very clean and well-kept--which immediately gave me confidence in the level of care they provide. The staff is polite, welcoming, and genuinely friendly, which made the visit even better. I will absolutely be back and highly recommend Veronika and the team here if you're looking for top-notch aesthetic care.

Waited on the phone for 20 minutes to set an appointment and still could not get an appointment in…read morethe month of may with Adam and it is only 5/8 and they only tryed to send me to someone else. Online appointment AVA bot was also a joke.

I have been trying for the last week to got results from a biopsy to no avail! I either get a run…read morearound or they tell me they're at lunch...at 9 in the morning!!

I've received such a poor customer service there. I was a new patient. The front office girls…read moredidn't even say hi, they didn't like that I was late 6 minutes and overcharged me they've billing coded my visit wrong so for a regular first visit I paid $162 dollars. In the middle of this pandemic to do this to people that's not nice at all. I don't know my way around in Naples, I only work in Naples so I was just late 6 minutes and they treated me like if I've killed somebody, I won't ever forget the way they made me feel. Please don't support this business.