This is your place for healthcare on the island if you actually want to be seen and get good care…read morein a timely manner. I can usually get right in, they have good communication between the providers, the staff and of course, the patients. They are thorough and offer solutions that are effective. They have plenty of providers on staff and good cross coverage if a provider is away. I chose Hannah Montanya as my PCP and was so happy I did. They occasionally have students working alongside the providers, which is something I support.

I was scheduled to receive a tetanus shot and was given the Covid vaccine by mistake. When I filed…read morea complaint with my insurance company I got a letter from Hawaii Family Physicians stating I was discharged from their practice. Two days after my discharge letter, I received another letter discharging my daughter as well. Hers was accompanied by a demand for payment on a 12.00 copay from an office visit we had less than a week prior. I called to inquire about the charge as I made a cash payment in the office at her visit however I was only able to leave a message for the finance person. Three days later, no return call I received a letter saying my daughter's account had been turned over to a collection company. I believe my insurance company is in the process of an investigation that may include some sanctions against the practice. The agent handling my claim implied this was not the first mistake of its kind reported from their practice.

Dr. Claudia Christman has been helping me with my very annoying menopause symptoms by putting me on…read morebioidentical hormone replacement therapy. Dr. Claudia Christman fully explained what is entailed with bioidentical hormone replacement therapy, side affects and possible outcomes. Now my many symptoms have lessened to a very manageable level after 6 weeks. There will be more lab tests done to see where my hormones levels are now and then she will adjust the medication doses so I will continue to get better and feel like my old self. I highly recommend Dr. Claudia Christman for all women suffering from menopause, who need help with hot flashes and myriad other related symptoms. She is very down to earth, funny and easy to talk to. Don't sit there in a pool of sweat, go see her now!

Dr. Claudia is the most caring Doc I have ever met. She takes time to really understand what…read moreissues you have... and addresses each... with genuine care and knowledge. Now almost 70 yrs. old, I have been taking Bio-identical Hormones for a few years and have amazingly regained part of my youth.. originally she prescribed these because of Osteoporosis, and result was incredible... in 2 yrs. I have grown back bone and no longer have osteoporosis in my spine ... like a miracle ! Also, youthful benefits include more energy, fast growing hair, nails and skin, and rejuvenated sex life...at 69 yrs. old and I was out dancing Salsa tonite... She can rejuvenate your life ... your attitude...!

No words can properly capture the gratitude and appreciation my husband and I share for Dr Susan…read moreSenft. She is a compassionate and committed ophthalmololoist/surgeon who has proven over the years to be a self-sacrificing humanitarian who has not only served Kona, but many other countries in the world when she has traveled to give her surgical services to those in impoverished parts of the globe. Interestingly, she has cared for three generations of my family. It was not until recently that my husband and I had a personal need for her help. One morning my husband awoke with a throbbing headache and an eye that was nearly swollen shut. The pain was excruciating. In need of immediate care, Dr. Susan Senft accommodated us and was able to make an appropriate diagnosis to do immediate laser surgery and give my husband the relief needed. She monitored him for the remainder of the week and into the weekend, coming in on her days off. To say we are grateful is an understatement. We are much more than that and highly recommend her for you and your family.

This person should not be practicing medicine. She cost me the vision in one eye due to her failure…read moreto recognize a retinal detachment Thank fully I was able to find another dr on island who had me in surgery on Oahu the day. They were able to save part of my vision but if senft would have acted accordingly to any standard of care I would probably have complete vision. Stay away!

I've been working with Dr. Oka for three years and I'm so thankful to have care that feels like a…read moretrue partnership in helping me figure out complicated health problems. The medical care on this island is not always great, but I can count on excellent care with Dr. Oka. I'm thankful she still comes to this Island to take care of us. Aloha to Dr. Oka and her team.

Darren Galiga and his staff are very capable and caring. Always can get in to see him when I am in…read moreneed

Great forward thinking care. Always s willing to talk about anything you need. They actually care…read moreabout your wellbeing.

Very professional, organized and clean. My care was excellent and my treatment was very thoroughly…read moreexplained. Having direct access to a physician was well worth the small fee. I highly recommend Dr. McMurry.

These are caring people so hard to find in Kona anymore. Recommend them whole heartedly. They do…read morebother to listen !!!

They are a great health center, with amazing customer service and patient management. I highly…read morerecommend this health center for all your medical needs! Thanks again West Hawaii!

Awwwwful experience. My doctor told me I need a referral right away if I wanted to get my minor…read moresurgery otherwise it would become inoperable. I told the doctor that, and exactly where the referral needed to go... But, he sent the referral to Waimea, even though where it needed to go was an office in Keauhou. I asked him to create a request for an urgent referral and he said he would and he did not... I called every day for two weeks and couldn't get anyone on the phone and when I did, they were extremely rude to me... my referral, no joke, didn't even get sent in for a month and a half!! Now I can't get the surgery at all because they waited too long. It's so weird because Kealakekua and West Hawaii Community Health has always been very pleasant, the only reason I went here is because they had the soonest appointment, now I know why, cause nobody wants to come in and see the worst staff possible. I couldn't recommend these people less, everybody is so incompetent and they don't realize they're messing with people's well-being just because they can't follow the directions or can't seem to do a basic job. Never ever ever go here!

Urgent Care is not one of the places you want to visit while on vacation from the mainland, but…read moresometimes these things are out of your control! On our last full day on the island, my son was at the beach and got stuck by a sea urchin (wana). Several spines went into his heel through his beach shoes, and we played doctor by searching the Internet for symptoms and treatments. We got some vinegar at the store and soaked his foot, but couldn't remove the spines due to them being highly brittle. Things seemed ok, but later my son complained of pain while walking around Ali'i Drive, so we knew we had to resort to an expert just to make sure. A quick search led us to Aloha Kona Urgent Care which was close by and we're so glad we found this place! We just walked in without an appointment - fortunately we took the last spot of the day! We were welcomed by a nice receptionist, then seen by the friendly and funny Nico (sp?) from Germany who started a vinegar soak for him, and then finally Dr. Kim saw us. I so appreciated the patience they all provided, and the expert care and thorough explanations! I'm happy to say that things are much better now with my son's foot, as expected. This is definitely a good place to bookmark if you're ever in need in the area!

I went here for the IV therapy. Great quality service and very professional staff. The room was…read morenice and relaxing, took about 1 hr for the process, well worth it. I feel great days later and feel like I avoided the flu that was going around. Definitely recommend!

Dr. Warren is one of the most knowledgeable and compassionate physicians ever. Most medical…read morepersonnel chose her as there physician. Reveena, her office manager, goes above and beyond her duty to help patients with lab and referral arrangements. She is very pleasant and helpful. Highly recommend! !!!

so here's the thing, I'm biased: dr Pekala saved my life…read more I wasn't about to die, exactly, but dr Pekala gave me my life back, and I will be forever grateful. I no longer 'stay Kona,' but lived on the big island a number of years ago. while off island on a camping trip, my husband and I *both* got Lyme disease. we had identical symptoms: fever, malaise, brain fog, etc., but no tell-tale bullseye rash. there is no Lyme disease on hawaii island, and hubby's doctor told him he probably had the flu and to go home and rest up. dr pekala, meanwhile, told me to start taking antibiotics immediately and sent me out to get a test the following day. I said 'isn't that the wrong order?' 'not if I'm right. if I'm wrong, you take antibiotics you don't need for a few days while we wait for test results. if I'm right, you want to start taking them immediately.' he was right. I remember sitting in his office, in tears, wondering if I'd ever feel normal again. he said it would take time, and promised I would. I shared my antibiotics with my husband while we waited for test results (and for his physician to get on board). we both took antibiotics for SIX WEEKS and the lyme eventually went away. had he missed this diagnosis, we both could have ended up with chronic lyme, which is--apparently--miserable. I'm thrilled to report that I have no idea what that's like, as we were both cured, thanks to dr pekala. who would have guessed that a doctor on an island in the middle of the pacific would correctly identify a disease that doesn't even exist on that island? 'karen, infectious diseases are my hobby.' thank goodness they are, and thank goodness for dr pekala. 10/10, would go back.

I have been looking for a Doctor's office like this since moving here. From the minute I walked in…read morethe door I had a good feeling. Everyone there makes you feel like you are welcome there and not like you are interrupting their busy schedule. Having worked in the medical field myself I know that is not easy to do. The receptionist was friendly and efficient. The medical assistant was great and seemed happy to do her job. Dr. Pekala was knowledgeable and down to earth. What impresses me the most is that he took time to listen to my concerns and made me feel very comfortable to talk to and important. I don't usually leave reviews on yelp or anywhere else but I am really impressed!