We hired Dependable window cleaning to do spring window cleaning of typical windows, including wiping of sash, sash lock, and sill. Dependable window cleaning is neither dependable or a window cleaning service. Jose took my call Thursday, and said he would be onsite Saturday at 10:00 am. He said it would take 3 hours for 30 windows. He arrived at 10:30 am, though did text to notify he would be late.
He arrived, and immediately asked to use our bathroom.
To clean the windows he used a 5 gallon bucket stored in the guest bath tub, filled with a squirt of dishwashing liquid.
After he did a few windows I noticed he was not wiping sills completely, and he was brushing any dirt or detritus from the sills onto the floor, instead of rinsing his rag. Nor did he ever rinse his rag in the bucket of water. I asked if he could completely wipe sills and he said he could not - he only wipes the glass.
My partner noticed same when Jose moved to the second floor, and when he asked Jose to completely clean the sill, Jose became argumentative, raised his voice, and stomped down the stairs after retrieving his 5 gallon bucket from the tub, saying he was done. He threw the water in the driveway and left. I am attaching before and after photos.
I would not recommend Dependable Window cleaning. Jose was late, his window cleaning work is lack luster, and he has a hair trigger temper. read more