Absolutely the best mattress! Thank you for excellent guidance in what features are best for me…read more Perfect!

No nonsense, reasonable offers for the queen size mattress I was looking for. The service Ruben…read moreprovided was exceptional. I presented what I was interested in and was provided choices that would fit my needs . The quality and value were outstanding. The mattress was comfortable and what I was looking for. Manufactured on site, I was given options and a 30 day option for upgraded mattress with a 10 year warranty. So pleased and the price was reasonable. Thanks Ruben and Cantwell Mattress company.

We went mattress shopping for the our guest bedroom and after a little research, this was our…read moresecond stop. We were greeted as we entered and asked questions about what we were looking for. We tested a few mattresses and then were told about their discontinued mattresses that would be greatly discounted. We found a queen size mattress that was originally nearly $2000 that was now down to under $900. We laid on it for awhile and decided this was the one we wanted. They also offered a military discount on the already discounted mattress. It was delivered today, just as they said it would be and they take took the old mattress away. It was a great experience all around!!

Staff was friendly and attentive. I ended up not purchasing my mattresses here after all because I…read moregot a better deal at Mattress Firm in the Quarry. But seriously, someone needs to vacuum this carpet! Dead bugs were a turn off.

Such a great experience! They have the best prices in town! They communicated very well and…read moredelievred our mattress in a timely manner. We will definitely come back!

The customer service here is undoubtedly the best in San Antonio. Mattresses were more than…read morecomfortable and affordable. We got ours delivered the next day. Can't say enough good things about this place!

We're told we spend 1/3 of our lives in bed, which arguably makes a good mattress one of the most…read moreimportant investments you make. I, for one, had no idea mattresses could be so complicated...latex, innerspring, memory foam, the list goes on... That's why I'm so glad someone recommended Geoff and his shop. Holy cow! Talk about an encyclopedic knowledge of "everything mattress". My wife has narrowed her research and thought a latex mattress the way to go, but had no idea the learning experience we were about to have. Geoff is an absolute pleasure and it's obvious wants what's best for everyone who walks through his door. He'll take the time to walk you through every aspect of what you're trying to do, no matter how much time it takes him. I cannot say enough about our experience here. If you're in the market for a new mattress and have questions, do yourself a favor and go give Geoff your time. You won't be sorry.

Excellent customer service! I love how passionate about his products the owner Geoff is. He will…read morebreak it down for you the why behind latex mattress and makes sure that you pick out he best one for your needs. My husband had a bad back and needs a specific type of thickness and firmness and the one we selected with Geoff's advice has been perfect! I highly recommend stopping by and talking to Geoff about the mattress options.

Stopped by the Mattress Firm at the Quarry Market as I called and to my surprise, they were open…read more What made it better is they had both the Purple Mattress 3 and 4 to try. To be honest, my wife and I planned on just trying the mattresses there and ordering online as Purple was running a sale for all online orders. Julz (Julia) not only matched the sale that Purple was running but also sold me a top of the line adjustable frame at an amazing price. Unlike other mattress stores that refuse to do white glove delivery Mattress Firm had my mattress delivered in two days! The two delivery guys set up my new frame and mattress - and took my old frame and mattress with them. The delivery team was great. They wore masks and followed all safety and compliance rules/guidelines. Overall great experience and so happy I made that call! Thank you Julz!!!

I will never spend another dollar here or at any other Matress Firm location, they are not true to…read moretheir word, they don't explain certain situations. We bought a matress at the Alamo Quarry location, and the sales guy assured us that if we weren't completely satisfied, that we could return it, but he never mention anything about a restocking fee or delivery fee. We paid $1,136.00 cash and when we received the matress, it was very lumpy and so so uncomfortable, It felt and looked like it was a used matress. We only slept on it one night and it was the most uncomfortable sleepless night ever. So my husband called the store to see if we could return it and get our money back so we could further look into other mattresses. And he said we absolutely have to wait 30 days, however when we were making the cash purchase, he did not once mention we had to wait 30 days, so we kept it for 30 days but did not sleep on it, luckily we still our old matress and used that one. Also he never once mention that if we weren't completely satisfied to return it , that there would be a restocking and pick up fee of $300.00, so they did put the remaining $800.00 in our bank account , but still $300.00 short. So we will never ever make another purchase there.

David and Evan were the salesmen there the day I came in , both of them were super friendly and…read moreKnowledgeable of the products . I had actually was just planning to shop around before I was gonna make a purchase , but they were able to provide me with next day delivery , plus a price that I didn't wanna pass up . So if you are in the market for a mattress I would highly recommend coming here first !

Very friendly and knowledgeable staff. The store is well lit, clean, and organized. The gentleman…read morewho assisted us knew his stuff and guided us through selecting a mattress. However, the mattress I thought fit me ended up being too soft because I assumed that's what I needed. I told them that I didn't like the mattress and they politely assisted me with choosing a different one. It was a good shopping experience.

Christopher was awesome, very knowledgeable and professional, friendly, helpful, and easy to do…read morebusiness with. Would recommend him to others.

Christian was very quick and easy and got us a very affordable deal and got us a bed that we could…read moretake home today!

Not sure why there are so many negative reviews... we went to several different places... most…read moreplaces hassle you and wont leave you alone.. they upsale upsalr upsale... We walked in, a very polite man greated us, asked what we were looking for. Showed us about 4 or 5 options, and let us be. We made up our mind, got 100 bucks off a serta matress... Literally was there less than 10 min. Currently laying on the bed right now and its perfect :) thanks billy bob!

UPDATE: Billy Bob's owner responded to my Google review…read more Please view it before buying from this business. Threat: A statement of an intention to inflict pain, injury, damage, or other hostile action. I made no threats. I simply shared my experience with the public after having been treated so poorly. BECAUSE I was waiting on a response, I answered calls from unknown numbers. I received no calls, and have no voicemail messages from Billy Bob's owner. So I stand by what my original review said: BUYER BEWARE. You will be happy UNLESS and UNTIL you have a problem. I would also add that if Billy Bobs is now leaving their floor models on the floor to the point that a firm mattress feels and is spoken of as being plush, there's no way to know what you are truly taking home. This was not the case with my other 3 purchases. So I suggest that you lay on your mattress before taking it out of the plastic to prevent the same thing from happening to you. You can see from her response to my review that Billy Bobs will do nothing to rectify the situation. While it is not how or what I wanted the response to be, and while I find it sad that I received a response ONLY after trying to warn others, I now have a response and you the potential buyer have the story.

We just bought our growing son a new mattress. The owner Lisa, assisted us in picking out the…read moreperfect match for him. Easiest and fastest transaction ever! No pressure what so ever, we will definitely be back! Adrienne

I spoke to Monica over the phone to get prices, she sent me several mattress pic along with prices…read more When I asked about free delivery, She was helpful and told me she would work with me. I did go to the store and purchase a king size mattress that day. With the help of her husband Pete, I had a mattress in my home that same evening at no extra costs. I was so joyful for both Monica and Pete's great service. Thank you and I will be buying all my mattress in this store in the future.

I couldn't be happier with this company! After searching everywhere for a grey classy dresser, I…read morefound it here! Mr. Steve Coben went above & beyond to help me find exactly what I was looking for, answered my emails very promptly too! His employees were very helpful and sweet to help load up as well. Come & find your furniture here!! :)

Real people doing customer service and sales they say it should be…read more Note they have moved to smaller digs on Nacogdoches Rd. But super friendly and helpful employees just trying to earn an honest living. Really impressed with Eric who was no pressure and very helpful as we looked and went to other stores and came back. Clearly was willing to try and make things work for us. Returned and bought a sofa from him and met one of the helpers who was also genuinely courteous and helpful. Good place for budget furniture.