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Dentistry for Children

2.9 (7 reviews)
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K.O.A.L.A. Dental Care - Dismissal letter

K.O.A.L.A. Dental Care

3.4(5 reviews)
8.8 mi

Great Experience- Both of my children go to KOALA Dental and have had a good experience. They…read moreexplain procedures and go over future outcomes. Very clean office and kind staff.

I took my 3 year old son to koala dental care in Buffalo to see Dr. Rao 2 weeks ago on Friday at…read more2:30 pm & I cannot say 1 good thing about the experience. Upon arrival my son was very anxious about being at the dentist, he began getting fussy. Once back in the clinic, the assistant informed me that x rays were requested at the appointment that day. I informed her that she was welcome to try, however I suggested my son would likely not be compliant. I'm not sure if that was taken as me telling her "no" to the radiographs but a no is clearly what was communicated to the dds. Dr. Rao came over and shamed me for 'not even being willing to try' I informed her what was said and at that point folded my cards and told her go ahead and do the X-rays. I watched as one of the assistants held my son down in a bear hug with her legs wrapped around him while the other assistant jammed bitewing tabs into his mouth. I am a licensed dental assistant who currently practices and I fully understand the importance of radiographic imaging and how they are essential for diagnostic purposes. However, given there were no clinical signs that pointed to concern there was no reason for the staff to use the measures of restraining my child and creating a traumatic first radiograph experience for bitewings that could have been taken at the next visit, once my son gained maturity. The only reason I even agreed to these x rays was the shame dr. Rao placed on me for "not agreeing" to x rays that I gave the go ahead on. Through out my appointment Dr. Rao gave me zero grace, my first exchange of words with Dr. Rao was her informing me that the reason my son is uncooperative is the TIME OF DAY which I scheduled my sons appointment. Early intervention of dental care is a top priority for me regarding my child so when there was a time of day that worked with my work schedule I jumped on it. If the time of day for any given age group (or individual) is not preferred, the front desk should be made aware of this and communicated prior to an appointment at bare minimum. I was not ever informed that my child was not suitable for an appointment at 2:30. It's never been an issue with ent, pediatric care, physical therapy or speech. I was not going to write this review until receiving the letter in my mailbox that I have attached to this review. To dismiss me from your practice due to your staffs lack of communication and me defending my words by correcting your misinformation is shocking to me. Even before this letter was received, I had zero intentions of returning to your practice. I will make sure that the people in my life never send their children to any of your practices. Do better.

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K.O.A.L.A. Dental Care

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Tooth & Co Pediatric Dentistry - At Tooth & Co we strive to provide you with absolutely the best care which is customized to each and every patient and family.

Tooth & Co Pediatric Dentistry

3.8(22 reviews)
32.9 mi

Let me save you trouble up front by telling you to please skip this place and try a different…read moredentist. Preferably someone who doesn't run their practice like a shady car dealer trying to upsell you on accessories you don't need. We had been referred here by our dentist because our 3 year old daughter needed a small filling in her baby tooth. First off, I was told that at least two appointments would be required - one for our child to be examined and then a second appointment for the filling. For a simple filling, mind you. At the first appointment they basically confirmed what we already knew - our daughter had a small cavity in a baby tooth. Then it got interesting. We were told that she would need to be administered a general anesthetic and put under for a few hours while the doctor worked. This was supposedly to eliminate the possibility that the child might react negatively, i.e. cry, whine, etc. and thereby prolong the procedure. Doctor knows best, right?! I suspect the doctor has figured out that by scaring young parents with stories of teeth gone bad she can charge exorbitant fees for anesthesia, surgery prep, and other unnecessary treatments. Suffice it say that we balked at putting our 3 year old daughter under a general anesthetic for several thousands of dollars and possibly risking serious health consequences. After a few phone calls, we found another dentist who filled the BABY TOOTH cavity for a little over $100 and without any anesthetic whatsoever. Just a little calm talking and joking around for a few minutes to make her comfortable.

What can I say, I will recommend Tooth and Co. to all. As a child I dreaded going to the dentist,…read moreand I'm so happy my kids have a different experience. My kids absolutely adore Dr. Sakhi. When I tell them they are going to the dentist they get so excited. Dr. Sakhi is gentle with the kids and speaks to the parents after in a gentle manor. She lets me know what to look for that could be problems, and also let's me know when I shouldn't worry. I've been in love from the beginning, I was able to go in on my son's first appointment. When my daughter started she got to lay on the chair with her brother to feel comfortable. The waiting space is open and warm. The rooms are magical with clouds etc. Even the bathroom is cute. We love it here.

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Tooth & Co Pediatric Dentistry
Tooth & Co Pediatric Dentistry
Tooth & Co Pediatric Dentistry

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Dentistry for Children - pediatric_dentists - Updated May 2026

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