Great dental care, never had any pain here even with several crowns. Caring staff and dentists with…read morea personal touch. Love how they care for my family and I.

I have complex dental issues but Dr Grean has always been great about addressing the individual…read moreconcerns and helping to form a comprehensive plan that makes going to the dentist something I look forward to doing. Plus, she and Pam are always so positive and welcoming!

One of the main duties for the front desk is calling to check on insurance benefits and getting the…read morebreakdown for the patients. Well their front desk failed to do so and then hit us with a $500 bill. When I called to discuss it, she just blamed the insurance company because she didn't do her job. I have worked in the dental field for more than 20 years and if a patient is going to have a bill they are made aware of it in advance, agree to it and sing a treatment plan and consent. None of this was done.

Friendly, professional staff. Our whole family loves Dr. A!!read more

Great Experience- Both of my children go to KOALA Dental and have had a good experience. They…read moreexplain procedures and go over future outcomes. Very clean office and kind staff.

I took my 3 year old son to koala dental care in Buffalo to see Dr. Rao 2 weeks ago on Friday at…read more2:30 pm & I cannot say 1 good thing about the experience. Upon arrival my son was very anxious about being at the dentist, he began getting fussy. Once back in the clinic, the assistant informed me that x rays were requested at the appointment that day. I informed her that she was welcome to try, however I suggested my son would likely not be compliant. I'm not sure if that was taken as me telling her "no" to the radiographs but a no is clearly what was communicated to the dds. Dr. Rao came over and shamed me for 'not even being willing to try' I informed her what was said and at that point folded my cards and told her go ahead and do the X-rays. I watched as one of the assistants held my son down in a bear hug with her legs wrapped around him while the other assistant jammed bitewing tabs into his mouth. I am a licensed dental assistant who currently practices and I fully understand the importance of radiographic imaging and how they are essential for diagnostic purposes. However, given there were no clinical signs that pointed to concern there was no reason for the staff to use the measures of restraining my child and creating a traumatic first radiograph experience for bitewings that could have been taken at the next visit, once my son gained maturity. The only reason I even agreed to these x rays was the shame dr. Rao placed on me for "not agreeing" to x rays that I gave the go ahead on. Through out my appointment Dr. Rao gave me zero grace, my first exchange of words with Dr. Rao was her informing me that the reason my son is uncooperative is the TIME OF DAY which I scheduled my sons appointment. Early intervention of dental care is a top priority for me regarding my child so when there was a time of day that worked with my work schedule I jumped on it. If the time of day for any given age group (or individual) is not preferred, the front desk should be made aware of this and communicated prior to an appointment at bare minimum. I was not ever informed that my child was not suitable for an appointment at 2:30. It's never been an issue with ent, pediatric care, physical therapy or speech. I was not going to write this review until receiving the letter in my mailbox that I have attached to this review. To dismiss me from your practice due to your staffs lack of communication and me defending my words by correcting your misinformation is shocking to me. Even before this letter was received, I had zero intentions of returning to your practice. I will make sure that the people in my life never send their children to any of your practices. Do better.

Great experience! The dentist was great with my son and very sweet. Although we moved out of the…read morearea we will try to go back in the future because of the sense of comfort.

Always super friendly and dedicated to your child's dental health. Dr Amy and the whole staff are…read moretop notch.

I just love this place (and I'm not a big fan of dentist) from beginning to end I am treated with…read moredignity and respect. They are gentle and make you feel comfortable. Mary is my favorite Dental hygienist but I'm sure they are all amazing. She was the first person to ever tell Me I should be using a special toothpaste for my crowns/bridges so I don't scratch them! Thank you!! This week I ran into a dental Emergency... their office was booked but Dr carter gladly took me either on his lunch break or after hours to help address problem area. Thanks for not letting me suffer all weekend!!!

ELD completely upends the cliche about people "hating their dentist"! These gals and guys make you…read morefeel like family from the moment you walk in the door. Customer service is off the charts good. They also are great at offering you positive feedback about your tooth care and what you're doing right, so if you suffer from dental anxiety, they're especially great for that. No matter what issues you have going on, you will leave their office feeling a little better about your mouth. Seriously, I moved 30 minutes away from maple grove, and I still make the trip to see them, cuz it's worth the inconvenience. Katie and Mamie are the best!!

I wish I could be a patient here! Dr. Stephens and the staff are patient, caring and competent…read more The waiting room is inviting both for kids and adults (Kuring coffee maker for the parents!). Kids get to choose stickers and a toy after the appointment too, which is a big plus for my kiddo. My 3 year old has been 3 times now for check-ups, and this past time he was particularly concerned about being at the dentist. Dr. Stephens and the hygienist were both super patient with him and got him to open up a bit and take a look. Highly recommended!

We have been taking our two children here since Dr. Stevens first started at this location. He is…read morean outstanding dentist, very skilled and incredible chairside manner. He did major work on my son at Childrens hospital when he was a toddler. Both my children love going to him. He really cares about the best interest of his children and only prescribes work when it is absolutely necessary . He does not use needles for numbing. His staff is also amazing, kind and friendly. I wouldn't take my kids anywhere else. I wish I could go here !! I am so proud that our children have had a positive experience with dentistry. His practice has grown a lot since we started with him and I am not at all suprised by this.

We were in Minnesota visiting friends and family and needed to see a pediatric dentist. We stumbled…read moreupon Golden Valley Kids and boy are we glad we did. Dr. Adena and her staff are top notch. They made my kids feel like they had known them forever. They took their time with the examination and the cleaning and gave us lots of useful information. The office is clean and bright and there is a fun prize box at the end. My kids and I wish we didn't live 2,000 miles away so we could visit Dr. Adena on a regular basis. We will be back on our next visit to Minnesota. Thanks for such a great, positive experience.

Dr. Adena Borodkin has cared for my kids for several years. She has a very caring and calm way…read moreabout her, putting my highly anxious son at ease. He can be very hard to handle but Dr. Adena knows just what to do. She has taken wonderful care of all three of my children.

What can I say, I will recommend Tooth and Co. to all. As a child I dreaded going to the dentist,…read moreand I'm so happy my kids have a different experience. My kids absolutely adore Dr. Sakhi. When I tell them they are going to the dentist they get so excited. Dr. Sakhi is gentle with the kids and speaks to the parents after in a gentle manor. She lets me know what to look for that could be problems, and also let's me know when I shouldn't worry. I've been in love from the beginning, I was able to go in on my son's first appointment. When my daughter started she got to lay on the chair with her brother to feel comfortable. The waiting space is open and warm. The rooms are magical with clouds etc. Even the bathroom is cute. We love it here.

Recently changed to a different dentist because I did not care for the way the dentist spoke to me…read more Quite curt and borderline rude. Also she filled 2 cavities for my kid and at her follow-up appt said that the cavities are still growing despite us brushing and flossing everyday. I don't feel the cavities were filled correctly. She is offered no treatment other than silver diamine which is expensive, isn't covered by insurance and although she never mentioned this, after my own research it apparently needs to be redone every 6 months or so. She could've refilled the cavities at her expense or taken the time to explain the option a bit more instead of handing me a handout on my way out the door. I've had probably 15 cavities in my lifetime and never had a reoccurring cavity the very next appointment. So based on my personal experience with previous dentists over the course of my lifetime, and my personal experience at this office over several visits, I don't feel this one is up to par with communication, customer relations or care. No reason to stick around. I'm sure they will try to explain away this as they have the previous reviews instead of accepting responsibility for anything, or saying that's my perception of the events so let's have it.

We love this office! We never wait more than a handful of minutes in the waiting room. The staff…read moreare friendly and helpful. My kids are never nervous walking in because they always know what to expect.

Worst dental office ever! Waited to get in for almost two months, confirmed new state insurance…read morewith Shannon on the phone week prior and the day of just to get sent home because new insurance is through state! You can go ahead and refuse to work with poor people's insurance but do it in advance! I called to confirm 2 times! Because of this 4 year old kid has to walk around with toothache for couple more weeks until we find different doctor and this single mom has to take another unpaid day off work to bring him in!