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    Dental Experience

    5.0 (1 review)
    Closed 9:00 am - 3:00 pm

    Services - Dental Experience

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    9 years ago

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    Oakwood Dental Arts - Oakwood Dental Arts | Staten Island, NY

    Oakwood Dental Arts

    3.2(30 reviews)
    0.6 mi

    I had a very frustrating experience with Oakwood Dental on Richmond Ave in Staten Island and want…read moreto share it so other patients are aware. I started treatment with Oakwood Dental on September 11 and was referred by them for a root canal, which I had completed on December 2. After the root canal, I was told to return to Oakwood to have a crown placed about a month later. My crown appointment was scheduled for January 3, but the office canceled it and told me they were still waiting for insurance authorization. I was rescheduled again for February 5 and that appointment was also canceled for the same reason. After waiting months believing my authorization was still pending, I later spoke directly with my insurance company and was told my crown had actually been approved on February 13. When my appointment was rescheduled again for March, Oakwood informed me they no longer accept my insurance and that I would have to pay full cash price to complete the crown. This left me in a very difficult position after months of delays and multiple canceled appointments. I am now forced to find a new dentist and restart the authorization process for a crown after already completing the root canal. I hope the office improves communication and insurance coordination so other patients do not experience the same situation.

    This place was HORRIBLE! I had brought a copy of my X-rays from 3 months ago so I wouldn't have to…read moretake X-rays again. For 30 minutes the staff insisted I take X-rays. Since I refused, I had to sign a waiver and make them take a camera shot of my mouth. I felt so uncomfortable. Finally, the hygienist came in and spent 7 mins. on my cleaning. I have a photo showing the 7 minutes of text to my husband from when the cleaning started and ended. Also, this place was not clean and I now remain with a sore in my mouth. DON'T GO HERE!!!!!

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    Oakwood Dental Arts - Oakwood Dental Arts | Staten Island, NY

    Oakwood Dental Arts | Staten Island, NY

    Oakwood Dental Arts
    Oakwood Dental Arts - Oakwood Dental Arts | Staten Island, NY

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    Oakwood Dental Arts | Staten Island, NY

    Dental Experience - generaldentistry - Updated May 2026

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