What great dentists and staff, I am a big chicken when it comes to dentistry, I don't do pain very…read morewell and they go out of their way to make you feel very comfortable. In my travels around the United States I've had a few dentists. Up in Barrow near the artic circle Novacane is a sign of weakness, I let them know here that i wanted gas, lots of gas, I want happy happy gas Having teeth out soon,,,be happy

I'm sharing my mother's experience with Carolina Complete Dental to encourage other patients,…read moreespecially senior citizens, to carefully review their insurance statements and dental account balances. On June 30, my mother went to Carolina Complete Dental for a scheduled filling and crown. Within days of the procedure, she developed a painful infection in her mouth and swelling in a lymph node that required treatment at an urgent care clinic. She continues to have a lump in the affected lymph node. While we cannot say with certainty what caused the infection, its onset immediately after the procedure raised serious concerns for our family. Our greatest concern, however, was the billing. My mother was told she owed $764.80, even though she believed her insurance should have covered those charges. Trusting the office, she paid the amount with her credit card. Later, after contacting her insurance company, she learned that her insurance had already paid the dental office for the procedure. During a three-way call, the office acknowledged that she had a $764.80 credit on her account, but she had never been notified. When she requested a refund, she was initially told the money could only remain on her account for future dental services. Only after her insurance company contacted the office again on her behalf did the office agree to issue a refund by check. The insurance company also informed my mother that there had previously been another credit on her account that she had never been told about. That raised additional concerns about the office's billing practices. As a result of these experiences, my mother has lost confidence in this practice and will be seeking dental care elsewhere. We are not suggesting the dentists themselves were aware of these billing issues, as they may have involved office staff. We simply want other patients--especially seniors--to carefully review their insurance payments and account balances and ask questions if something doesn't seem right. We hope Carolina Complete Dental reviews its billing and communication practices so that future patients do not have a similar experience.

I am so thankful that I found Dr. Thomas. After my initial appointment, I felt confident that he…read morewas the one to do my all on 4 implants. I had the procedure 4 days ago and I am amazed at how smoothly it has gone. Brittany, Sawyer, the front desk staff, the entire office that I came into contact with, went over and above to make this such a good experience for me. I can't say enough about James Island Dental!

This is my 4th month after receiving my upper and lower 4 on 4 implant procedure and I am now…read morewaiting for my final zirconia implants to arrive since our one inch of snow has put most southern states in a winter storm advisory. I would actually be fine with keeping the implants I have now since they look amazing for throw aways between visits for the healing process. So excited to get my final hybrids soon and would highly recommend Dr Thomas weir and his staff they definitely go the extra mile when you have any issues or discomfort through the entire 4 month process I've had at least 6 extra visits with concerns and they listened to my concerns and issues and made simple adjustments to make sure I was happy!! And I gotta say I'm definitely not easy to work with but they always treat me like somebody special as we'll as All there other patients coming in and out all day ! I will never step foot in another dentist as long as there's James Island dental associates. Thanks for giving me back my awesome smile and confidence to continue my wonderful journey as head chef and CEO of my company.

I have been getting some extra work on my teeth recently so have been back to this office often…read more The care is top notch and they are always kind, professional, and efficient. Dr McPherson is wonderful!

Everyone I dealt with was incredibly nice, and I appreciated the thorough cleaning and exam, as…read morewell as the detailed explanations of any issues they spotted. However, I have some serious concerns about this practice otherwise. In addition to experiencing multiple botched procedures (a filling that resulted in permanent sensitivity, a veneer replacement that was prepped for the wrong tooth the first time around, followed by a finished product I only later realized was a replica of...the wrong tooth, and a questionable experience with a bite guard fitting)--my greatest concern is that I believe the practice positioned elective and/or wholly unnecessary procedures as critical to my health as a means to make money. In fact, I am deeply suspicious that they may have drilled one or more of my healthy teeth --which is a disturbing thought under any circumstance, and even more so given one of the fillings resulted in permanent sensitivity on a tooth with no issues before the procedure was done. What on earth would lead me to believe this? For starters, there was a pretty startling difference between the exam I had with my previous dentist--who gave me a glowing review of my teeth--and my first exam with Peninsula, where I was stunned to learn I had developed FIVE cavities in the roughly 12-18 months between the two appointments, which was more than all the cavities I had in the prior 30-odd years combined. That said, I knew I was overdue for a dental appointment, and I had been less compliant with daily flossing after having recently had a child, so despite my surprise, I didn't think too long about it. After the poor report and an impassioned pitch from the hygienist about my need for orthodontics if I hoped to maintain my dental health and facial structure (all news to me), I was sent home with a prescription toothpaste and a follow-up appt for fillings and a bite guard fitting, which went more or less as expected. At the three-month follow-up, imagine my surprise when, after using my prescription toothpaste and loyally brushing and flossing, I was told I had a new cavity since the last appt, and that there were several other spots they were watching closely. Again, I was scheduled for another three months out for a filling and cleaning, and in between, I also saw them for a less-than-ideal veneer replacement. When I was told YET again that I had a new cavity at that next appointment, I expressed my utter shock and dismay about my deteriorating dental health, despite following cleaning guidance to a tee, and never having had any such issues before. The hygienist suggested maybe the bacteria or amount of saliva in my mouth changed on account of the medication I was taking, or due to hormone fluctuations, and the dentist attributed it to the deep grooves of my teeth--which didn't exactly put my mind at ease, despite sounding feasible enough. At the time, I had an appointment scheduled for the braces they strongly encouraged me to get. But after the botched veneer, the sensitive filling, and the seemingly inexplicable spate of cavities that continued to develop between each appt, I felt increasingly uncomfortable with and suspicious about the entire situation, and I never returned. It took me a really, really, really long time to make an appt with a new dentist after my experience with Peninsula, and I was nervous about what he would find given how overdue I was for an exam, and how awful my reports had been at Peninsula. I finally got back in the chair again today, and was relieved to receive another glowing report and lots of compliments about my teeth and the care I take of them. Interestingly, neither the hygienist or the dentist saw any indication of cavities or any "areas of decay" that Peninsula was monitoring, nor did either make any suggestion about my need for orthodontics, despite the practice offering the service. After a very thorough exam, cleaning, and fluoride treamtment--during which I received numerous compliments about my teeth--they stressed the importance of me wearing the bite guard I already own, and told me to come again in 6 months for a regular cleaning. I am happy to find a dentist I trust in the area. But I left feeling more dubious than ever about my experience with Peninsula, which I gave two stars on account of the friendly staff and nice office. Given I have no solid proof of malfeasance, I will leave a sliver of room for the notion that I found Peninsula during a moment of rare and acute dental dysfunction, and the the massive amount of dental work they completed or recommended was on the up and up. But it strikes me as unlikely.

Quick show of internet hands, who likes going to the dentist? Exactly, yet when we have something…read morewrong with our mouth, we act as if they're modern day miracle workers who can improve the health of our mouth for no money, right now and everything will be perfect. Do we not realize, these people are key to making kissing our lovers more palatable (bonus if you caught the play on words)? Considering I what I just wrote, I've pondered this dilemma many times. So in essence I'm more apt to cut some slack in these regards. At Old Trolley Dental Associates off of the namesake road, they will take very good care of you. That said the parking lot is very easy to get in and out of and it's in a very safe section of town. Walking in, it's very clean and sterile. Moreover, the people here are phenomenal! From the front desk, to the assistants and so on they're all extremely kind. Moreover, they were able to get me in very quickly, which I can't claim about so many other options in the area. When I first got in the chair they went over my issues, did xrays, did an inspection and had a quote pretty quick. This is important b/c dental work can get expensive very quickly. In other words there were no surprises while the assistant was extremely helpful and literally took measurements of everything. Literally the most comprehensive exam I've ever had. Next, enter Dr Scott Kibler. Of course, I had to throw the "anti-dentite B###" from Seinfeld in there. He had a great sense of humor. But what I really liked is he was a realist, not sugar coating (pardon the reference) my exam and treatment. As for the procedure, he's very efficient and will numb you up as much as needed. I never felt pain and was surprised how quick the procedure went. It was the smoothest visit I've ever had, even with getting a crown. Also this point is HUGE. They do the crowns on site via a 3D printing machine. This means, no temp crown and having to come back later. This to me was a most welcome surprise. Overall, the process was detailed and their work which included numerous xrays remedied my situation. The price was as expected and there were no "gotchas." The staff were excellent and I love the dentist. I believe you can have faith in this practice that they have your health in mind when taking care of you. For the first time ever, I won't mind going to the dentist.

With multiple visits for teeth cleaning, quick x-rays, x-ray evaluation and visual inspections,…read moretooth cavity removal, on-site tooth construction and cap placement and shaping. All except the root canal work done by their referral. All work was relatively pain free as planned. You can feel good with either dentist at this location. I am very picky about the results; my expectations were and are exceeded in every way. Seeing the dentist can be costly, but I can say they did what is best for my overall health and long-term relationship with my mouthcare regiment. Mouth guard wore out after several years; got new one; they clean my mouth guard at visits for free. Very satisfied with my long-term use of services. My wife is also very pleased her dental care and how they conduct their business.. My age is 64 years old. Several of my teeth have been replaced by this office too. I am staying with this office.

Great dentist!…read more Front desk staff is very friendly, doctors are knowledgeable and very polite. No complaints

Wonderful experience!…read more For someone who has always been fearful of the dentist, the staff there makes you feel very comfortable! The receptionist Jenn Smith is always a friendly face and if you looked up customer service I think there would be a picture of her in the dictionary!

I receive routine care here but when an existing crown came off I was able to be worked into the…read moreschedule seamlessly with Dr. Johnson. I had an excellent experience from start to finish. The entire staff were professional, kind, and welcoming. Everyone made me feel comfortable, explained everything clearly, and provided outstanding care. I truly appreciate how friendly and efficient the whole team was. I highly recommend this practice!

After going to see Dr. Johnson at Smile Carolina Dental Group, I am excited to return for future…read morevisits. He and his entire team were so kind and helpful throughout the entire process. I feel like they actually saw me as a person, not just a quick appointment and on to the next one. They took the time to explain all my questions and made me feel heard when I spoke about what I wanted and needed. Also, the cleaning felt like my mouth was having a massage with the most delicious tasting cleaning paste they used(I think it was marshmallow flavored)! It was actually great! A Huge Thanks to everyone there!

Absolutely love Dr. W and his team! They're always responsive, helpful, and I feel very well taken…read morecare of.

My decision to see Dr Warner remains one of the worst of my life. I recently relocated to…read moreCharleston and searched for a dentist. I had one tooth that was bothering me on the top and I really felt like I needed an implant. Warner disagreed telling me that I should never get just one implant. My options were either a complete set of implants for around $30K or a set of dentures for around $7-$8K. I opted for the dentures bc of the expense and I could always get the implants later. I had to return to Dr Warner repeatedly to have the dentures adjusted. He finally told me that I would need a brand new 'hard liner'( whatever that is ) and I'd have to pay more $$$$ !!!! I immediately found a doctor that I have complete confidence in. I hope that mine was an isolated case and that his other patients have better luck.

I've been going to Stono dental for about 6 years and have had excellent care - i highly recommend…read morethem!

Good, thorough and using the newest equipment. Dental hygienist is quite thorough and pleasant. DDS…read moreexplained a number of things regard the results of my prior (11 months ago) radiation to my lower jaw and its effects on my dental health.