Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

After four months of trying to get our car repaired by Richie, we give up. We went to the shop, we…read moreleft messages, we sent emails, totalling about a dozen communications. Twice we got responses, including an emailed estimate. But then no response to several attempts to book an appointment for repairs. Four months wasted. His reply is always, my wife will phone you. She never did. The one time she did pick up the phone, she was apologetic and made excuses. The behaviour continued. It is only demand exceeding services available on the Sunshine Coast that keeps them open.

Had an appointment. Owners never showed up in the morning. I had to leave my key on the tire. When…read moreI called to let them know where I had left the key, there was no answer. I called three different times but no answer so I just kept leaving messages which never got answered. When I went there after 4PM (to check on my car since they never called back) the owner was still there, my car untouched despite an appointment. When I asked if I should just take the car since nothing got done and it was just sitting there the whole day he got tense and just silently returned the key to me. When I asked if this means that I should make another appointment he just said 'yeah, just give me a call'...so unprofessional, plus I had to get to work on foot today as I didn't have a ride, it was a complete waste of my time and I will just go somewhere else. This is a very strange way to run a business.

I moved to Nanoose Bay from Alberta and needed to get a rock chip fixed in my windshield in order…read moreto pass the BC vehicle inspection. Went to Terminal Body Shop and they filled it and didn't charge me anything. Really friendly and helpful. Geoff

From the owner: CARSTAR is a network of independently owned and locally operated collision repair facilities across…read moreCanada, providing expert auto body repair, paint refinishing, dent removal, accident damage restoration, and more services. Backed by the Driven Brands Collision Group, CARSTAR delivers OEM-certified repairs for all makes and models, including luxury and electric vehicles. Working with all insurance providers, CARSTAR helps simplify the repair process while delivering safe, high-quality repairs and outstanding customer service in communities across every Canadian province.

I am so impressed with Boyds. Saurabh and Taylor were extremely professional. I am very happy with…read morethe repair work they did to my car that was in an accident. They kept me up-to-date every few days, which was really impressive.

Had my car go in due to an accident, they had my car in and out in 5 days. They did an amazing job…read morepulling out the dents and redoing the paintwork on the bumper and fender. Now I just have to get the other side in so it can match! Thanks Boyd for your help!

He did an amazing job. everyone there was kind and friendly. He not only fixed the damage but…read moreadditional claw marks from a bear--I had asked what it would cost extra but he just did it. The car was like new, clean inside and out. Not only was the courtesy car nice but he came out and unlocked it at my home when I locked the key inside. Once my car went into the shop it was done faster than estimated . I highly recommend Fred's.

Well stay away from this guy. He is the worst business man I ever met. I had to go and pick up my…read morecar after he had it for a week and still hadn't started the work and said his wife was not coming into work, so he was behind?

Their motto should be "Going above and beyond!" in customer service and quality of work. Thoughtful…read moreand considerate, I would recommend this autobody service to anyone in need of the best. Special shout out to Martha, James and Garry. This is a top notch establishment and you ought rightfully to be proud. Thanks!

This family run business has been a pleasure to work with. They did a fantastic job with the…read morebodywork on my car, it turned out good as new! Also the young man that gave me a lift both times was so polite and a great driver. Thank You

Ian is a perfectionist, he has done many small jobs for me: pulling out small dents, paint touch…read moreups, removing scratches etc. He also has many great humanly qualities

So impressed with Ian. We took the car to 4 places. 1 needed to full replace the entire bumper of…read morethe Jag - many thousands. The other 2 said they could do it but would have to leave the concave part of the bumper details with a scratch as it isn't possible to blend through that section. Ian looked at it said - I can blend that - it'll look great. Ian nailed it! It looks pretty much new. Great service, great price, super personable and outstanding workmanship. Ian is a craftsman. You need to have a lot of trust in someone to paint a $90k vehicle. I trust Ian. Thank you

First class through the entire repair process. love that they give you daily text updates and they…read moreeven stayed late so I could pick up my truck before the long weekend. Truck looks great again!

MASSIVE RAVE TO CRAFTSMAN COLLISION!! Nanette was…read moreexceptional through the whole process!! Helping me juggle car rentals and courtesy cars and my insurance claim and showing such amazing care and attention the entire way! Shane was also wonderful at keeping me informed and even went above and beyond to help fix an issue outside of my claim. I will be a Craftsman customer for life and although I hope to not need them again soon, lol, I want everyone to know about my phenomenal experience with them So happy to have my RAV4 back in perfect condition again

This shop was amazing. My car was the victim of a hit and run, so I did not feel very motivated to…read moredo all the effort to get it fixed. I live on a small gulf island, so any appointments would be a pain. Fortunately this shop went out of their way to fit my schedule as well as they could. Even though my car was an older model and could have been written off, they went the extra mile to find the parts. On top of all of that, they did a totally professional job, even though this is just my work vehicle, and to be honest is in rough shape. They still took the time to do an amazing finish on the repair.

I had never needed body repairs before, so I was nervous about the price. I was pleasantly…read moresurprised with excellent service, friendly staff and a little above and beyond treatment. The estimate was fair and came out exactly as quoted. I would highly recommend, from my experience.