If I could leave 0 stars I would.
First we ordered drinks. Ordered filter coffee with 2 sugars, came without any. By the time we got it the coffee was cold.
Rang bell 6 times only to be totally ignored. They didn't turn up a single time.
Sat at a table that has just been cleaned and there was still a serviette that someone had spat some fruit into. The seats were wet and covered in grease.
I had to go around the restaurant looking for someone to ask for the cutlery and when she brought it to our table, she practically just threw them down on the table and walked off.
Food took 56 minutes and was bland. The waffles were rock solid - enough for me to stand a knife up in, the chips were terrible and soggy, there was no flavour to the pancakes and they were so hard to cut, they were rubbery and horrible.
Waiters are barely trying to look like they care about service at all.
When we finally got our food, the waiter asked if we would like extra pancakes to apologise for the long wait and we said yes please. They never turned up before we finished our food and left.
I might've been understanding if the restaurant was especially busy or if the staff made an effort to be helpful or apologetic but they just made no effort what so ever.
There were only about 9-10 tables of people in the restaurant so it's not as if it was heaving with people.
When we got the food, we had a friend toasted sandwich, 3 pieces of dry chicken with hard waffles and a fried potato hash brown with 2 tiny sausages and egg - nothing that would've taken any longer than 15 minutes at an absolute maximum.
If you're thinking of eating here, just stay home and burn £40. read more