I'm super happy with a professional tradesman that is able to take my amateur idea of what needs to…read morebe done and sticks with the project until I get what I actually needed. Darence may have rolled his eyes at my simplified version of the situation but he and Zach came in over the course of several days because the plumbing had to mesh with the demolition and the dry waller's agenda. I love a good plumber, but they can be divas. Not this team. They cooperated with the other trades for my benefit, I am so grateful to know these good men.

I recently moved to Newton, having bought an older home that needed "a little work." A good…read morefriend recommended Master Plumber. Discussed my checklist with Darence. I appreciated Darence's input and suggestions. Josh came to install a new toilet and address those other concerns. He was great with going over options, taking the time to explain it all to me, and developing a plan going forward. He did a great job, very professional. Very grateful for this good experience and looking forward to the next plumbing project with Master Plumber!

here are the facts: 3:00 appointment, he shows up at 5:00…read morepm. I told him it's cooling but not well, probably needs more refrigerant, probably has a leak. He hooks his gadget up, says its low on refrigerant, might be due to a leak, but he couldn't tell me where and it was and would cost more than 800 dollars to do a full test to find where. He started focusing on the corrosion on the coil. He called a couple places about part costs but they were closed at 5 pm, they wouldn't have been closed if he was there on time.. He was there from 5 pm to 5:21 pm, for 21 minutes, and charged me $100 saying "I hate that I didn't fix anything for you but I have to charge you for my time" He didn't fix anything and told me what I already knew plus some bs. Days later they send me an estimate for $2000 to replace the coil, which had nothing to do with the cause of the leak. They lied to me about multiple points, first: They pretended to look into if it would be under warranty. He said that my warranty claim was denied because I'm not the original owner, and also because even if I was "they" said they wouldn't cover the corrosion because it was caused by dog urine. What they didn't know is: sure I had a dog when he walked in, but I've been here for years with no dogs. I never had a dog until about three months ago, and regardless my small dog never goes in the back yard. I asked how is it dog pee, isn't it more likely wet grass from the mower since it's such a uniform pattern all on the side of the unit that was exposed to the mower discharge? He still kept going on about how it's dog pee and I need to pay $2,000 to get the A/C working again, without proving to me how the coil corrosion was the cause of the problem. I finally get ahold of RUUD to ask about their warranty. They said I would not be denied for being the second owner, that it's still good for 3 more months for a second owner so that was a straight lie he told me. Then RUUD said to get the distributer and claim number to see why it was denied. I asked Action heating and cooling for the info, he said he didn't have a claim number. How is there no claim number if the claim was denied? He was just BSing me. I spent hours on the phone and researching all this yet I gave them $100 for "their time" when really it was for nothing to get fixed and hear nothing but lies. I called Bryan's Heating and Cooling for a second opinion. He found the leak, it was a bent nozzle, he fixed it, was there for about an hour, recharged the refrigerant, leak fixed, got the ac working fine all for 560 total, a reasonable price. Then he got on the phone to warranty the coil, and everything was ok, warranty was ok. The second company I went with showed me either how incompetent or how crooked Action Heating and Cooling is. I paid a hundred dollar lesson so that someone else could learn from my mistake in going with Action Heating and Cooling.

Woke up with no heat this morning. Called Action Heating and…read moreCooling Justin answered and made it right out to fix it! True professionals great prices and service! Will use them every time for heating, cooling and plumbing!

Quick to respond and offer positive solutions. I had interactions with Taylor Finch and he did an…read moreexcellent and professional job for me in fixing my leaking sink, clog drain and bring my lines up to code.

The service requested was great! The quality of work was above previous experiences. While the…read morevalue for Freon is crazy, I understood it. Would recommend!

Simply the best hands down. Worked hard to get my furnace replaced so our family wouldn't be down…read moreovernight. They didn't leave until 8 pm. Thx for the hard work!​

I had plumbing work done. The tech fixed my issues, but the bill was outrageous. The parts were…read moredouble the amount my research showed they should have been, and the labor cost was just an amount, not a breakdown of hours and dollar amount. When I tried to dispute the bill, I was ridiculed and told I needed to pay, or I would be charged interest. Not happy.

I have used Star Drain 3 times. In all three instances they have not arrived within the time frame…read morethey established. That is, the say they will arrive between 1pm and 4pm. Yet, they don't arrive until 4:45. In all three cases of using them the employee complained about something: My access point is in a bad location, if I did not have trees my lines would not get blocked, etc. I'm just will not use the again.

I was awaken by the sound of a stream outside my bedroom window around 5pm... confused because the…read morerain had stopped long before I dozed off, I lifted my head looking out my window and what did I see...? Why it was one of Star Drain's finnest releaving himself on the side of my house!!! Oh, and it gets even better.... I call Star drain to speak to his boss JIM("lil willy" cant call his boss like i requested because his phone is dead), and they dont ask me what my name is or the employees name in question, no, the only thing JIM wants to know from me is "well,did you take a picture?".... for proof he says when I ask wth would I take a picture? So, instead of offering to send someone out to finish the job, JIM hangs up on me when confronted about calling me a liar by asking for proof. The "owner" was more insulting than "lil willy" ever could have been. Cheers Star Drain... Salute!