here are the facts: 3:00 appointment, he shows up at 5:00…read morepm. I told him it's cooling but not well, probably needs more refrigerant, probably has a leak. He hooks his gadget up, says its low on refrigerant, might be due to a leak, but he couldn't tell me where and it was and would cost more than 800 dollars to do a full test to find where. He started focusing on the corrosion on the coil. He called a couple places about part costs but they were closed at 5 pm, they wouldn't have been closed if he was there on time.. He was there from 5 pm to 5:21 pm, for 21 minutes, and charged me $100 saying "I hate that I didn't fix anything for you but I have to charge you for my time" He didn't fix anything and told me what I already knew plus some bs. Days later they send me an estimate for $2000 to replace the coil, which had nothing to do with the cause of the leak. They lied to me about multiple points, first: They pretended to look into if it would be under warranty. He said that my warranty claim was denied because I'm not the original owner, and also because even if I was "they" said they wouldn't cover the corrosion because it was caused by dog urine. What they didn't know is: sure I had a dog when he walked in, but I've been here for years with no dogs. I never had a dog until about three months ago, and regardless my small dog never goes in the back yard. I asked how is it dog pee, isn't it more likely wet grass from the mower since it's such a uniform pattern all on the side of the unit that was exposed to the mower discharge? He still kept going on about how it's dog pee and I need to pay $2,000 to get the A/C working again, without proving to me how the coil corrosion was the cause of the problem. I finally get ahold of RUUD to ask about their warranty. They said I would not be denied for being the second owner, that it's still good for 3 more months for a second owner so that was a straight lie he told me. Then RUUD said to get the distributer and claim number to see why it was denied. I asked Action heating and cooling for the info, he said he didn't have a claim number. How is there no claim number if the claim was denied? He was just BSing me. I spent hours on the phone and researching all this yet I gave them $100 for "their time" when really it was for nothing to get fixed and hear nothing but lies. I called Bryan's Heating and Cooling for a second opinion. He found the leak, it was a bent nozzle, he fixed it, was there for about an hour, recharged the refrigerant, leak fixed, got the ac working fine all for 560 total, a reasonable price. Then he got on the phone to warranty the coil, and everything was ok, warranty was ok. The second company I went with showed me either how incompetent or how crooked Action Heating and Cooling is. I paid a hundred dollar lesson so that someone else could learn from my mistake in going with Action Heating and Cooling.

Woke up with no heat this morning. Called Action Heating and…read moreCooling Justin answered and made it right out to fix it! True professionals great prices and service! Will use them every time for heating, cooling and plumbing!

Quick to respond and offer positive solutions. I had interactions with Taylor Finch and he did an…read moreexcellent and professional job for me in fixing my leaking sink, clog drain and bring my lines up to code.

The service requested was great! The quality of work was above previous experiences. While the…read morevalue for Freon is crazy, I understood it. Would recommend!

Tricky problem with furnace. Roth showed up on time, carefully evaluated & located bad part…read more Getting the right part took several days, as expected. Expensive part; reasonable labor charge. Heat is back on and all is well.

I signed up for their service plan several years ago. They call me twice a year to schedule a…read moreservice call. They always come when they say they will. They give me a reduced rate on these service calls. They are always kind, courteous and helpful. What more could I ask for?

HVAC system needed repaired and I had no air at the end of summer, for a month! They did the…read moreinitial install last year and I'm pretty sure if there was a problem, that it their contract, they claimed they would fix it. This never happened. I can't get ahold of anyone and no call back. Horrible service all together.

I had a large plumbing and HVAC job on a very old house. Called Carl and he quickly scheduled an…read moreappointment. On the HVAC, he had to order equipment. As soon as it arrived he was able to install the HVAC and then came back for the plumbing. Unfortunately, as with an old house and previous owner repairs, he ran into some problems, but was able to make the repairs. Carl is very responsive and kept me updated on all issues and cost. He is professional and reasonable. I would highly recommend him.

They were very quick and had my problem solved in no time! They accepted my manufacture warranty…read morefor parts, from unit installed by another company. They were also quick in responding and transparent in billing. I would highly recommend them. Appreciate that they are Veterans and support the Vets.

From the owner: We offer 100% satisfaction before payment We are Locally…read more owned We offer 10% off for Veterans, Active Military, and 55 and older We charge $100.00 to drive to your home and diagnose the issue, free quote for repairs, accept all major credit cards. We sell Amana “American made products with Lifetime warranty.

I enjoyed the quick and professional service, the technician was polite and had excellent trouble…read moreshooting skills. I was not over charged I am going to sign up for a yearly service plan, because I know that I can rely on the quality and honesty.

From the owner: Is your AC having issues keeping your home cool this summer? Put your mind at ease by calling us…read moretoday, and we'll waive the service fee and come out to inspect and troubleshoot your AC for FREE! You can trust J S Heating and Air because we stand behind our promise to fix it right the first time. So call us now or go to our website and schedule an appointment today! *restrictions may apply to those outside the Wichita area. Call for details.

I am in a wheelchair and obviously the furnace is in my basement. The repairman was on time very…read morefriendly and he bothered to bring the broken part up to me to show me and explain how it functions. Part was replaced and furnace works very well.

My furnace went out and I took a chance on Kelley And Dawson. I am very happy with my choice…read more There was great communication to let me know when the next technician would be heading to my home. My tech Chad did an excellent job of getting things up and running again quickly. Chad did a good job of explaining where I was at on my 16 year old system. I have a much better idea of where I am at and what the possibilities are and my options going forward. Thanks Chad. I will be a repeat customer and recommend Kelley and Dawson to others.