They are going for the most they can get for what your insurance company while pay out then put you…read morein touch with a company that can finance any remaining expenses that you may have. Gotcha!! Drained all your insurance first!!!

Wonderful experience! Friendly staff and very professional dentist Dr. Clearly. I will 100% be back…read moreto this office, I was in fir a new patient appointment and waited less than 5 minutes, I was in and out within 40m for a annual routine cleaning. They also have me a complimentary artic cup for choosing their office! 10/10 experience here.

Being new to the area and South Carolina, my family was in need of a new dentist's office. I found…read moreGildner Family Dentistry of Lexington and loved the highly rated reviews, so I made appointments for the whole family. When I called the office to make appointments, I tried to get all three of us (my husband, son, and myself) scheduled at times near each other so that we can continue being seen bi-annually around the same time. The receptionist was unable to book the three of us at similar times for many months. My son had been experiencing some tooth pain, so I opted to have his appointment scheduled sooner while my husband and I took appointments at a later date. They were not able to schedule any of us on the same day. My son (6 years old) was seen. After he was seen, I was informed that the dentist thinks he may have a cavity that was causing pain, but that they couldn't verify this because they were unable to take x-rays on him. They didn't have the correct equipment (a smaller x-ray sensor that would fit in his mouth) to perform x-rays. They referred him to a pediatric dentist that doesn't accept insurance. Because the office performed a cleaning, multiple pediatric dentist offices would not see my son as they require that a cleaning be done for all new patients. Eventually I was able to find an office that would accept him as a new patient and had him taken care of. I wish I had known that they wouldn't be able to do x-rays on a child before they performed the rest of the services, as I would have instead taken him to a dentist that was better equipped to see smaller children in the first place. My husband and I both had appointments scheduled, but not together. The best the office could do was to see my husband on Wednesday and myself the next day, Thursday. The office contacted me the Tuesday before my appointment to tell me that the dentist had another appointment and needed to reschedule mine. The receptionist was trying to reschedule mine for more than a month away, which I balked at because again, I wanted to keep our appointments around the same time. After spending about 5 minutes on the phone trying to find a time that would work for us both, my husband sent me a text message to let me know that someone from Gildner Family Dentistry had called him to reschedule but that he was working and wasn't able to take the call. I told this to the receptionist and she said that she was mistaken, it wasn't my appointment that needed to be rescheduled (even though we had just spent at least 5 minutes trying to find an appointment for ME). She mistakenly told me that my appointment needed to be rescheduled when it was my husband's on a different day. She rescheduled his appointment for the following day, Thursday, to be immediately following my appointment. My husband made arrangements with his employer and changed meeting times with his work to accommodate their needed change. The morning of our appointments, the office called to let us know that they would need to again reschedule because the hygienist that we were to see was now unavailable. We're now looking to schedule appointments with another practice, but are now past our bi-annual cleaning date. We'll only be able to get one cleaning done this year because of the disorganization of this office. I found my interactions with this office to be extremely frustrating and unprofessional. While the office brands itself as a "family" dentist practice, it's unequipped to treat all me members of the family. The office staff are unorganized. Multiple rescheduled appointments cause more headache than it's worth. My family will seek treatment at another office. I did find the hygienist that treated my son to be very friendly. The dentist had good bedside manner and seemed knowledgeable. I did like the personalities of the staff, but can't look past the frustrating issues that we've encountered and feel that my family would be better off being treated by a different practice. I would not recommend this practice.

Absolutely fantastic I brought both of my kiddos into this dentist. Wow very clean. The staff was…read moreso amazing and nice absolutely loved being in here the this dentist was $6000 less than Aspen dental on sunset drive. Yes you read this right $6000 dollars. Same insurance everything. Completely assigning. This Dr. was not rude or anything. Willing to work with my schedule plenty of room for my wheelchair. Doesn't bully!! Thank you for being WONDERFUL!

I love love love this office. Staffs are professional, prompt, friendly, and knowledgeable. Dr…read more Eddie Ridgeway is caring, calm, and confident in his treatment and diagnosis. The treatment rooms and equipment are modern and clean. I'm always dreading going to the dentist. But THIS office, I can't wait to go back and will be doing all my dental treatments here now that I have discovered it. One more thing, the office looks and feels like a luxurious home; it is beautiful and well maintained. By far, the BEST business and dentist office in Lexington, SC. Well done!

From the owner: Specializing in: - Dentistsread more

Office very calming and staff very pleasant dentist very knowledgeable, would highly recommendread more

Deciding whether a dentist is "good" or "bad" often goes beyond technical skill--it can be a matter…read moreof ethics, too. I'm 81 years old, living with poor health, and I made sure to inform Dr Crocker about my challenges, including Auditory Processing Disorder (APD), which makes it hard for me to follow directions or conversations. My health conditions include multiple sclerosis (MS), chronic back pain, and heart failure, all of which make everyday situations more challenging. Unfortunately, my appointment turned into a nightmare. Due to my health issues, I asked to remain seated in a chair until the dentist arrived. After receiving a numbing shot, I waited over an hour for him to see me. As my pain levels steadily increased, I noticed he seemed upset and even blamed me for his running behind schedule. Despite my confusion, I told him I was willing to wait as long as necessary. At some point, I asked a fair question: if he was so behind schedule, why spend so much time blaming me when I had already agreed to wait? That's when he revealed his real concern: I learned later he was going to be late picking up his daughter. I explained that I was already numb and preferred to proceed with the treatment, but this only seemed to frustrate him more. He abruptly stormed out of the room, declaring the appointment over and instructing me to leave. Feeling confused and hurt, I asked a nurse to help mediate. I said we weren't understanding each other, and surely, as adults, we could work it out. Still, the dentist refused to return. I remained calm, never raised my voice or acted disrespectfully; I only asked for clarification about why he had decided to stop the treatment when it had already begun. His response was to have the police escort me out. The stress of the situation, combined with my heart condition, ultimately landed me in the ER. I prayed for him to reconsider and find a compromise, but instead, he blamed me for making him late to pick up his daughter. I reminded him that this was his issue, not mine. He had the power to dismiss me as a patient, but his actions became an ethical dilemma. I noticed that he continued treating other, healthier patients without issue and only forced me to leave--an 81-year-old with significant health challenges. To me, his motives weren't pure. He used his authority to bully a vulnerable patient instead of treating the situation with compassion and professionalism. I was willing to compromise, but he insisted I couldn't make him treat me. He was right about that--I couldn't force him to do anything. But I left without understanding what I had done wrong. This was an ethical failure. A dentist who chooses to work with elderly patients or individuals with disabilities has a responsibility to treat them with dignity and care. My time and health were of no concern to him. His priority was elsewhere, and his dismissal of me felt less about scheduling and more about the power he held. While I could have simply walked away, I believe he must be held accountable for his actions. He got flustered when I continued to tell him I didn't understand and I would wait the extra time . What a terrible situation for all including his staff who had more compassion than he did.

Great team! Dr Medlin is amazing at making you feel comfortable. He's very informative about the…read morework to be done. The assistants are helpful. The whole group were very nice.

Great dentist! Both hubs and I go to Dr. Medlin. Wonderful results every time, and the office staff…read moreis very friendly and welcoming. I highly recommend Charter Oak Dentistry to anyone needing a dentist (um, everyone)!

I have been with my current Dentist for over 25 years and wanted to make a change. I contacted…read morePalmetto Dental Associates of Lexington. I spoke with Tina about my dental needs and she was not only very polite but also got me an appointment with Doctor Thomas a week later. Since that time I been in twice and been very satisfied. Dr. Thomas was very professional as were all the staff. I look forward to having Palmetto Dental Associates providing my dental needs in the future.

These people are great . I have had some past very poor dental experiences but now at ease going to…read morethe dentist . Both Dr. Shull and Dr. Thomas are amazing. I have had 2 crowns since going to their practice one by each . No issues . As are their assistants and staff. Hard to believe , looking forward to more dental help .

I've been going to Dr. Hunzinger for 8 years he and his staff have been very accommodating. As a…read moredentist Dr. Hunzinger is a excellent dentist. Believe me, when I first moved here to SC I was not impressed at all by a number of dentists until I went to Family Dental of Lexington.

Dr. H. is a very good dentist and very nice. Unfortunately,…read morehis staff are lacking in communication skills and customer service. He found a cavity through x-rays in February (2025). Being on Social Security I asked how much it would cost to fill the cavity, as I would have to save money to have it done. They gave me the price. I went in for an appointment this August having the money. The cost was now $110 more, which I didn't have. I asked to pay the $224 I had saved and make payments. They said "no". I'd been a patient for years and had spent thousands there. So I went home. I saved up and called this morning (November) to make an appointment. They've raised the price $40 since August. So, sadly, I'm looking for a new dentist.

Caring staff all the way around. That is the reason we would not change unless something dramatic…read morehappened!

I like going to the dentist they are very good at make sure you get x-rays and they are very clean…read moreand they don't hurt your teeth and they double check to make sure you are clean and affordable

Brad Nd his team do a great job, from hygiene to repairs to maintenance. Always on time and…read morethorough, excellent dentist with the latest technology and a great staff!

Dr. Pitts and his staff were amazing. First time visit and I know we have found our family dentist…read morefor life. The the technology he uses is first rate and he accepts BCBS Federal!

My office visit with Dr. Yung and his staff yesterday was outstanding. The entire team was…read morefriendly, welcoming, and incredibly helpful. They went above and beyond to ensure I was comfortable and fully understood every procedure and treatment option available to me. The staff took the time to answer all my questions and explain everything clearly. If a service was not available in their office, they provided referrals to help me continue my dental care without delay. I only wish Dr. Yung could provide all of my dental needs. I drove two and a half hours for this appointment, and it was absolutely worth every mile. The exceptional care, professionalism, and dedication of Dr. Yung and his team made the trip worthwhile. I highly recommend their practice to anyone seeking outstanding dental care.

If only smiling and being concerned with patient, comfort made a good dentist. My first and only…read morevisit to this dentist consisted of a dental cleaning by the doctor that took less than 10 minutes. No cancer screening examination. Clinical hygiene issues that left me very concerned that I could get an infection from the visit. The dentist did not practice any form of hand hygiene. He simply changed his outer pair of latex gloves for new ones. He was wearing filthy surgical scrubs that he'd clearly been wearing all day long. Some of the dental instruments were severely scratched and worn. I did not ask about an autoclave or sterilization procedures, but I know from my experience working in a hospital that any instrument that scratched should be discarded immediately. You also have to change all of your PPE completely between patients after you wash your hands, even if wearing gloves. Safety concerns, quality of care and antiquated equipment all combine to eliminate this practice from future consideration for me.