Terrible doctor...bad bedside manner...discouraged me from having a routine mammogram because I was…read moreover 75. She was so blind and sarcastic...and a year later another Dr ordered a mammogram which revealed I have breast cancer.

I went to Dr. Tsao for years and went through all the hoops with insurance to keep her as my…read moreprimary caregiver, but the office is so hard to work with that I have to reduce her rating. They will accept my husband's insurance for him, but not for me. Every time I show them the paperwork from the insurance, they say that it's wrong and I can't get an appointment or the appointment isn't covered. (They say that Affinity Group and Dr. Tsao are not covered by my insurance - see attached card.) My husband - who has the SAME insurance - has no issues. They've said I can only make appointments using the app, not the website, just lots of random issues have come up over the years. I've been polite and patient through all of this, but it's just too hard and makes no sense. Anyhow, Dr. Tsao is great overall, but I am concerned that she doesn't understand that plants have protein and am looking for a doctor that is a bit more holistic.

Hands down the worst, most hectic, disrespectful, and unprofessional experience I have ever had…read morewith a doctor. I am not exaggerating. I rarely if ever leave bad reviews, but this one was very serious for me. I called Dr Fredian twice to try to book an appointment. She blew me off and sent me to her online patient portal, which did not work. I called to explain that the online system did not work, and she told me to email her. She still would not just take a single moment to make me an appointment herself. I then followed her instructions and emailed her to try to set up an appointment, and she never responded. So I emailed one more time. By the 4th time I reached out, I asked her to please really take me seriously because I was experiencing symptoms that gave me some small discomforts and concern, and I truly felt I needed a doctor, but not an ER. Her response was to call my voicemail and yell at me in my voicemail to just go to Urgent Care and tell me that my email asking for her to please take me seriously was "inappropriate." When I called back and tried to explain that I was not in need of urgent care, but just in need of a regular doctor's appointment, and that urgent care would not be helpful since I did not even have a regular doctor that I could list as my primary doctor, nor had I even seen a doctor at all for a basic visit, she told me that my phone call was "wasting valuable time" she could be spending with her patients. I was pretty shocked to hear that, but tried one more time to explain that I just really wanted to become one of those "valuable patients." I guess I'm only "valuable" if I am already paying into her pocket? When I tried to explain that all I was trying to do was become a patient because she had come well-recommended, and that I was finding it frustrating to try to access her services using the online modality, she hung up on me. What kind of doctor blows off and hangs up on a sick person who is just trying to get an appointment?

Update: Dr Fredian now has a receptionist. But still running a lean practice and easy to get an…read moreappointment when you need one. Still tied for being the best doctor I've ever had :-)

As someone who is incredibly afraid of doctor visits, Dr. McCune was perfect! She was attentive,…read morekind and caring. Great multitasker too - as she took notes, she pointed the screen at me so that I could see what she was doing, and she gracefully kept up the conversation. After I disclosed my discomfort around giving blood, she revised her plan to try and get as much done with only one blood draw. Dr. McCune also gave me some tips on how to handle the blood draw. Unfortunately I still passed out like a light, but we were well prepared and the staff in her office were incredible. Dr. McCune's medical assistant, Brittany, was also very kind and attentive. We had great conversation and she put me at ease during one of the shots. Unfortunately my appointment did start 45-60 minutes late that day (not sure if this occurs frequently), but in general I have heard all doctor visits often start late. I'll certainly be back! Highly recommend.

I'm still a patient of Dr. McCune's and she still deserves five stars. She's been a great partner…read moreover the years, and under Dr. McCune's care and her coordination with my GI I was able to get a diagnosis, and more importantly, get better. The first time I saw Dr. McCune I was at my lowest point, and for awhile now I've been really thriving. When I see her and have periodic health concerns or questions, she always takes the issues seriously, and she's able to put them in context of my overall health. She has also helped me see how far I've come in the past 5 years. Dr. McCune is the only physician at Sutter that I've stuck with for this long, and I'm grateful to be her patient!

Dr. Johnson is a consumate professional who demonstrates the utmost care and respect for patients…read more She is knowledgable and thoughtful - concerned with the long-term best results and well-being of patients. She checked up on me by phone in the evening on a few occasions when I'd had called for an appointment, or she knew I had not been feeling well.

Easy to get ahold of, gives you all the time and attention you need. Never rushed. Excellent care!read more

Great medical office. Very different than most medical offices. Staff could not be more…read moreaccommodating and caring. The physicians are extremely knowledgeable and give one a 110 percent of them being right there with you. Sonja Farer

After a TERRIBLE experience with a PCP, Dr Schreiber has exceeded all my expectations for a primary…read morecare doctor. She's affirming, listens to all your concerns with sincerity, never shames you for any decisions or behaviors, and genuinely cares about your well being. She follows up via email, even on the weekends sometimes, and makes me believe that if I were in real trouble that she would be able to get me the right kind of help immediately. Office staff is nice, speedy, and knowledgeable. I even showed up at the wrong time once and they found a way to get me in.

She's a fantastic MD and a lovely, smart person as well. Compassionate, sensible and very…read moreresponsive. I love her! I don't think she's taking new patients but if you can possible get on her list and see her, you're a lucky person! She will try to connect you with specialty MDs and services that you need if she can't provide them and best of all, she'll call you back and check in with you! I'm running out of positive adjectives.....She is simply great!

I met Dr. Geetha Thaker, D.O. at One Medical. She is thorough and excellent. Thank you.read more

I've been seeing Dr Thaker for several years at One Medical. She's super kind and fantastic at…read moreosteopathic manipulation. She's recommended a new pillow that really helped with my neck pain and stiffness and with jaw pain after surgery. And she's always helpful with my child's medical needs. She's recommended a great allergist, and I find it easy to speak to her about my concerns. She's super empathetic.

Taking one star off because a year ago when I asked for a GI recommendation she told me I didn't…read moreneed a colonoscopy until age 50. That may be the general guideline but I have a family history of colon cancer. The recommendation for colon cancer screenings for people with a family history is every 5 years unless something abnormal like polyps are present. I gave her a document of my medical history that I always bring to new doctors (first saw her in 2016) and I have a section on my family history. When my current PCP referred me to a GI for unexplained abdominal pain, my GI doc said I should be having colonoscopies every 5 years based on my family history. I stopped seeing her in September 2017 because I moved to Fremont and found a great doc at Sunnyvale's One Med location (though sometimes I go to Palo Alto because I work in Menlo Park). Overall I thought Susan was a caring doctor who listened to her patients but maybe needed to review my records more thoroughly before deciding when I needed a colonoscopy. I think she might have been inexperienced so maybe her recommendations will be more accurate as she becomes a seasoned doc.

I always look forward to my visits with Dr Levinsohn. She is so warm and caring. I feel like she is…read moremy friend. I typically struggle in hospital settings, so seeing her in the relaxed atmosphere of One Medical is a relief. She remembers my history, and I always feel like she is genuinely interested in what's going on with me. She also gives great resources for any things of concern for me, and is great to check in when applicable. I'm a big fan.