They take my insurance said are taken patients but 6-8 weeks out asked to make appointment was told no they want all my info ss# ins# ph# n they will call in about 8 weeks or more to then start up appointment! B/s read more

Dr. Dendrinos is a very personable doctor. He speaks to his patients in a way that makes them comfortable. Also, I have been pleasantly surprised by the nurse. However, this review is for the reception and front desk. I have never, ever seen "professional" behave so poorly. From when they greet you to when you are checked out it shows a total disparity from the way the nurse and the doctors behave. I have walked into my appointment and had the lady at the window just staring at me catching me off guard as if to start a conversation with her. I have said good morning and it's as if you have not said a word. The lady at check out usually gives you poor instructions and you have to call back when you realize you got only half of the instructions. This lady is also very antipathetic or lacking people skills. But what broke the last straw was that my wife had called explaining that she had a headache for several days. She called for an appointment and the lady who answered the phone asked my wife to explain her symptoms to then say "we have nothing available. We are full until January". After my wife insisted that she needed to be seen, they offered her something the very next day, but at a time that she couldn't be at the office. They said they would call her back. Several hours passed before my wife called and asked if they had checked. The lady said that my wife could not be scheduled, but never called back to follow up. My wife ended up going to the emergency room. Since Dr. Dendrinos is hour family doctor, the emergency room ended sending the report over and literally in a few minutes my wife was called from Dr. Dendrinos office wanting to follow up and this time offering an appointment. I understand that they may deal with difficult people daily, but if the doctor (who is the boss) and the nurse can be nice and proactive, then everyone else can do it. My suggestion is that if you don't like your job then it makes sense to change your career and not make people pay for your disgruntlement. My suggestions to Dr.Dendrinos is the culture in any team is extremely important. Everyone should be trying to do the best and showing the best face for the patient. I understand, people can be difficult, but it is important that everyone represents to earn the trust of patients. If the first thing one encounters is a long face and no courtesy, then one is better off going somewhere else. Lastly, being proactive is extremely important especially when a patient may not know how serious is their condition. If there is no opportunity for an appointment, well that happens, but the front desk and receptionist should be sensitive and at least treat people with kindness. Our experience is that the people at the reception have no clue what kindness means. Best of luck, but we are moving on from here. read more

I work in healthcare and like most healthcare workers, have an aversion to doctors. While working in the emergency room, patients told me repeatedly how wonderful Dr. Dendrinos was. After meeting him briefly and being impressed by his warmth, I decided to make an appointment with him. Several years later, I have not regretted my decision to make him my physician. Not only is he knowlegeable and straight forward, but he really LISTENS and takes his time with you. He never makes you feel rushed or condescends; instead he is warm and friendly. I have recommended Dr. Dendrinos to many of my friends, and those that have taken my advice have all raved about how awesome he is. Every day I see him at the hospital first thing in the morning coming to visit his patients. When I recently had gallbladder surgery and was under the care of a surgeon he came up to check on me even though he didn't have too. Not many doctors take that kind of personal interest in their patients. Dr. Dendrinos is a rare breed of physician who is both clinically knowledgable and approachable. I heartily recommend Dr. Dendrinos to anyone in the Cumberland County area. read more

Dr. Dendrinos was my doctor for several years. I began going to him after my previous doctor experienced long waits. I asked for suggestions and several people pointed me here. I am the type of patient who goes to a doctor only when he is ill. If I have a bug that I can't shake after a week or two, I make an appointment, and expect an antibiotic, pain reliever, etc. depending on the ailment. Dr. Dendrinos fits that bill just fine. I do wait, however, when I have an appointment. The doctor has even commented that he doesn't make a good showing in that realm with me. A few years ago the doctor ran into some trouble with the state. Since then, things have deteriorated with the practice. The underlying issue I had no trouble with, but the effects have been noted. First referrals stopped being done electronically. Then insurance carriers were dropped. I learned of that after I waited for an appointment. I left then and have not returned. read more

Doctors are wonderful here. They are very friendly and helpful. Dr. D is my favorite. The staff is friendly and considerate.

Great doctor. Office people different story, Can't get through, lost messages bad attitude. It's shame to have such a great doc. without the staff to support him. read more