Ive been coming to this dental office for a while now, and honestly, it feels more like visiting…read morefriends than just a routine appointment. The staff is very welcoming, always asks how I am doing, and makes you feel comfortable. The team is also super patient and really takes the time to explain whats going on. I never feel rushed or like I'm just another number in another dr office. They make even the more uncomfortable procedures and discussions feel manageable, and they genuinely care about my comfort while in the office. The office itself is bright, clean, and welcoming. Scheduling appointments is easy, and I've rarely had to wait more than a few minutes- which I really appreciate. I always feel taken care of and confident in my dental health leaving here. Most recently, I started Invisalign and have had a great experience overall. If you're looking for a dental office that combines professionalism with a friendly, personal touch, this is the place to go!

Paid $350 for xrays and exam of wisdom teeth. They refused to look at other teeth without another…read morepaid for exam. This was for a first time patient! Delta dental is doing first time exray and examines for free. Guess where the rest of my family will be going!

I can't say enough about this location. I have extreme anxiety about the dentist. Just thinking…read moreabout it makes me feel sweaty and shaky and weak in the knees. Dr Smith is amazing. He is warm, patient, and kind. Jess did a great job with my deep cleaning. I can't remember the name of the hygienist that works with Dr Smith (Marlene maybe???) I might not remember her name but I certainly remember her great attitude and calming nature. They are two of the most understandings and caring health care professionals I've encountered. Both of them are super supportive of the recovery community. No one likes going to the dentist, but everyone from front the office staff to the billing in the back are awesome at their jobs and take great pride in their work. I'm so thankful for all ofthese guys for getting my dental health back on track. Another 5 star review for Dr Smith and MaryAnn! The entire office is actually excellent. I was recently laid off and will be transitioning into new insurance. I wanted to have everything taken care of while my deductible was met. The staff got me scheduled for ALL my dental work in one day! There is no way I could have had 4 filings replaced and a tooth extraction AND a root tip removal in one day anywhere else. My 10AM appointment to have two fillings replaced went exactly as scheduled- while checking out the office staff informed me of a 3pm last minute cancellation. They had me come back that afternoon for two more filling replacements. I jokingly told Dr Smith why not just pull the tooth and root tip too? And he did! I wanted to get it all out of the way as soon as possible. He made sure I was comfortable the entire time. His hygienists in the afternoon switched around my bite block and modified some things to maximize my comfort. No one loves seeing the dentist, but it's about as painless as possible with the great the great team at Frankel Dentistry! I had a consult between appointments regarding dental implants and both of the ladies who helped me were great. They gave me so much information and even got me a referral for Invisalign. I might have a little pain today, but I've definitely got a lot to smile about.

Absolutely do not recommend Dr. Jalilian or the Frankel Dentistry group…read more Dr. Jalilian is rude, curt, and apathetic. I had never seen her before my last appointment. When she came to do my exam, she acted like she could not be bothered to explain my care plan or my needs to me. And she got frustrated when I was confused and asked questions. When I got frustrated in response to her, her tone and approach got increasingly ruder. As a dental provider, I would expect her to display at least SOME level of kind bedside manner. This was just the opposite. She didn't want to have to explain anything or answer questions, and she acted like me asking questions was bothering her. Also, the day prior to my appointment, I received a phone call saying that I "had to call back to confirm my appointment" same day or it would be cancelled. I received texts notifying me of my appointment but NONE of those texts said to affirmatively "Confirm" my appointment or respond in anyway. They were just informational messages. I never received a text or any message saying that I needed to affirmatively confirm. So when I got the phone call and called them back, the receptionist explained that they had a "new policy" where you "must" confirm your appointment by the day prior or it will be cancelled. I received no notification of this policy. I explained that the text messages I received never sought or asked for affirmative confirmation either. I was again met with frustration and apathy. There were also comments made about how they would not recommend replacing a crown if it was done within 2 years because then "insurance wouldn't pay for it." But if it was more than 2 years ago, they would recommend getting a new crown. Whether I actually needed a new one didn't matter. That tells me their care decisions are driven by money. Frankly, the entire business model feels like a money grab and like they do not care about CARING for their patients.

Kozy Dental helped me out with a dental problem and got me in fast! They have an awesome staff that…read moretakes care of you!!!

Always a good experience. From the admin staff to the hygienists to the dentists, they're congenial…read moreand professional.

I went to Dr Carroll for an implant. My front top left tooth to be exact. He is AMAZING as is all…read moreof his staff. They explain things well and treat you well. I didn't even feel them out the IV in which usually always hurts anywhere else. Wouldn't go any where else

I just had 3 teeth extracted by Dr. Carroll. I've had my share of dental related issues and…read moreprocedures and this is honestly one of the least painful experiences. I kept waiting for the "ouch moment" but that never came. Staff is friendly and competent and explained everything in detail in my initial appointment. I would highly recommend Dr. Carroll to anybody needing periodontal work done. Satisfied patient.

2nd update. 7/22 Dr Frankel is ah-mazing. I debated about reaching out but once the excruciating…read morepain started again I did. He called me was super nice and worked on my root canal himself today. So so nice and I'm beyond grateful. He wanted to make it right and get me out of pain. He was empathetic, squeezed me in right away and I'm just overall impressed. Changing to 5 stars. Update 7/10 Dr Cooper is awesome n that's why I stayed in the first place despite billing errors. Moved to Toledo office and I like it much better. He is working diligently to get things under control. Changing from 1 star to 3. If all is fixed n no billing issues I'll raise rating Don't waste your time. Billing has been messed up on 3 separate occasions. Yes THREE SEPARATE OCCASIONS. I Used my entire allotment to get a root canal. Doctor wasn't sure if it was 2 or 3 canals. Decided on 2 after getting another opinion. I'm back in with EXTREME pain on root canal tooth!!!! Can't eat or sleep. Referred to endontics and told to take ibuprofen over weekend for pain. Left in tears. Will not be goin

We are always greeted. There is water and wifi available while waited. The staff is professional.read more

I don't think anybody actually enjoys going to a dentist, but if you must, this is the place to go…read more There are three dentists in this practice. They are all skilled doctors and just as importantly, really nice, caring people. My whole family has been to Brookview for everything from routine checkups to braces. If you need a dentist, and eventually we all do, you'll be glad you gave Brookview Dental a try.

Watch your insurance, this dentistry is so greedy they will lie about your coverage, they scammed…read moreme for almost $600.00, you have been warned they practice greed before the patient. Go somewhere more family orientated, I will never use this sick and disturbing company.

Dr William Huntzinger and his whole staff are the very best around. Sommer, one of the hygienists,…read moreis exceptional at keeping me on the calm side, and explains everything. And Dr Huntzinger is absolutely fabulous. The whole staff is fantastic.

Always friendly and very accommodating to my needs. Couldn't ask for a more awesome dentist!read more

Are you afraid of the dentist? Like many who experience anxiety about dentistry, I can trace mine…read moreback to a bad experience. Anxiety can sometimes lead to an avoidance of dentists which only further jeopardizes dental health. After losing my sedation dentist I spent weeks and months researching a suitable replacement. Dr. Crago at Dental Group West and the rest of the staff did a wonderful job making me feel comfortable. I did not even need as much sedation as I did in the past. I would recommend this dentist office to anyone and especially Dr. Crago.

I spent thousands of dollars at Dental Group West on TMJ treatment and fillings. Unfortunately, my…read moreTMJ treatment was unsuccessful as well as 2 of my fillings I've had to see emergency dentists for that found that my fillings were placed so deep they are hitting a nerve and I will now need a root canal on 2 teeth. I also had major billing issues at almost every appointment. I am SO disappointed as I have had major dental trauma in the past that Dr. Poole knew about and I just feel as though I was let down yet again.