I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

They are incredibl. Helped me through my claim so quick and easy! Danielle is the best! Make sure…read moreto give them a call! Thank you guys

From the owner: Professional and objective advice on all of your insurance needs…read more For your personal needs, we provide very competitive rates for homeowners insurance and automobile insurance. We have access to many different markets to shop your homeowners even if you are on the water or have been non-renewed for other reasons. With more than a dozen markets for your auto insurance, we are always shopping on your behalf to bring you the best rates. We also protect businesses of all sizes. We provide insurance for both big and small contractors of all trades, manufacturers, professional offices, retail stores and many other business. Insurances offered include general liability, property, workers compensation, professional liability, bonding and many other forms of insurance that you may need.

Randy and his office staff are so great to work with. They are a phenomenal team. Thank you for…read morebeing so attentive and taking care of all of our policies and needs. Your quick response to our problem with our IRA is appreciated more than you know!

*1-27-18* That's your submission, that I said something…read moreunprofessional? I find it interesting that I bought a new car which took three days to ship and yet I received an upsetting letter?? It was a bank issue from Acura and I was contacted over the phone. The end result was the new State Farm agent quickly resolved the issue. Placing the blame on the customer seems to repeat after all these years. I wish you well in future endeavors. Do you know the saying let sleeping dogs lie? For years I left this review sit idle. Seeing his picture with a billboard just pisses me off and now? Stony Brook neighbors, judge for yourself. I moved to the area over twenty years ago. My wife and I were two young kids starting out, we need home insurance, car insurance, collector car insurance, insurance! So we go to our local State Farm insurance office, agent Randy Pelosi across from the train station. Years ago, I needed a unique insurance auto policy. I was away on business in Ft Lauderdale and I surprised my wife with a new Acura MDX that I bought in Florida. Normally I'd drive that sucka to the auto train but I was swamped with work. I explain the situation to Mr. Pelosi, not a problem he explains. We'll take care of it. Great! I have my buddy take care of the auto shipping and away we go! Nothing happened to the car but the policy the way it was written caused a problem with my bank. It's not a problem for me, things happen. The office opens at 9am. I ask for Mr. Pelosi and I'm told he'll be in shortly. I wait 90 minutes, he's not showing up. I left a check to pay my insurance premium and said I'll call back. No harm, no foul. Here's where it gets interesting. I call about 11:30 and say hi Randy (we've done business for years and knows us) I can tell he's nervous on the phone. I told him about the policy how it was wrong and needs to be re-written properly. He's talking on the phone loudly like I'm irrational? I kept saying it's not a problem, let's just fix it. Then he drops the bomb, we may have to drop you as a customer. What?! I said what the heck man? If thats true then please give me back my check, I just made a payment and we'll go separate ways. He says if I come to the office he's calling the police. Folks, we live in nice quite area. I've had State Farm since I joined the military at 18. This guy, I am telling you is unprofessional. I called State Farm corporate and they said maybe he had a bad day. They switched me over to a new agent. My Check was cashed, no disruption in service and my new rep fixed the insurance issue that Mr. Pelosi couldn't resolve. I'm Yelp elite and know how writing a review first is tricky. This guy could have his wife and office workers with 1 reviews give glowing 5 star reviews for this business. And then they'll attack me in their reviews! In this day and age where Online insurance companies like GEICO operate, do you need a brick and mortar office with a guy who acts like a tool bag? 15 years ago he did and this review is my only recourse. If you want to use his service, enjoy. Just be aware this guy won't own up to a mistake on his part.

I would recommend Mill Creek Agency to anyone. The reason? Because of the office manager Kristi…read moreD'Cruz! She is by far the most professional and knowledgeable in the business. She is kind hearted and dedicated to getting the job done. For years now Kristi has taken the weight off of my shoulders for all my insurance needs. Home, auto and business. She makes doing business easy and enjoyable. I'm so very thankful for all of her continued support. I feel cared about when I deal with her! Thank you Kristi!!

We have had coverage with Mill Creek Agency for many years. They are very responsive and helpful…read moreevery time we need anything. Wonderful brokerage.

Stephanie and the other personnel have always been efficient, fast, friendly, and otherwise very…read morehelpful. I've been a customer of hers since moving to NY in 2008 (and a State Farm customer before that--down South--for over two decades, since I began driving as a teenager); I plan on remaining so.

Tiffany is incredibly helpful - responsive, knowledgeable, and professional. It's always a…read morepleasure interacting with her. So grateful to have her by my side in all insurance matters. Thank you!

Josselyn was fantastic quick and so knowledgeable. Great job!! Thank you!! will definitely…read morerecommend!!

Gio Rosario is very helpful and personable. Always knows the answers to any questions I've had and…read moregoes above and beyond! I'll recommend him to family and friends!

So far my insurance has been great. No complaints from me…read more It gives me peace of mind that I have someone to talk to if a problem arises.

6 months renewal rate went up significantly for no reason no accidents no tickets no claims I was…read moretold it was due to tariffs which makes no sense whatsoever considering we're only paying them because we're legally obligated to for a what if and a maybe what if something happens and maybe they'll pay for it!

He is allowing customers to use different address to secure more favorable…read morepremiums. He is not properly vetting them or involved in perpetuating the scam.

Billy and his team are the best! Friendly, knowledgeable and prompt. Any questions that I've had…read morewere always answered immediately, customer service is reliable and always with a smile. Highly recommend this team! JH, a satisfied customer