It was a beautiful drive. It is run by a contractor so no park passes are accepted. I think $12 is…read moretoo much, something around $5 would be more acceptable. There is a 2 hour time limit, I think that is annoying (they mark the time on your receipt that goes on the dash of your vehicle). The parking area is tiny and the chalk lines are far too narrow, difficult to put a normal size car in the lines let alone a truck. There are a LOT of rules. Can't do this, can't do that... on and on. But oh, you don't have to wear clothes. It's just over controlled. There is a really gross toilet at the springs -some sort of belt driven system, yuck, a pit toilet would have been better. There were 26 people there when I got there and it felt crowded. I can't imagine the 50 people they allow, that would be ridiculous. The water was nice and warm. I wouldn't rush to go back.

This is a clothing optional Hotsprings, we learned this the hard way after driving 5 hours my…read moregrandson was not so pleasantly surprised lol. So we immediately left..our bad. Oops....But the host was so friendly gave us recommendations on when to come back without him. What the best times are and nearby campgrounds. $12 a person 12 and up. Short walk from the parking lot up to the springs. Pack it in pack it out, porta pots in the lot. We will be back.

We called last minute to see if we could get a shuttle to McKenzie River Trailhead and Chris…read morecontacted us immediately and we were able to book a shuttle to McKenzie River Trailhead. The meeting place was well described to us and followed up with an email. The shuttle was right on time. Chris was very personable. I loved his knowledge of the area and information he shared with us regarding the bike ride we were about to go on. He also had detailed maps of the 26 mile rides for us and also described some specific areas of the trail. I have been on many shuttles. What I loved most about Chris is that at the end he wanted to make sure everyone was ok and no questions that anyone had were left unanswered. He did not rush off. Thank you!!

This review is for the Mtn bike rental and shuttle for the Mackenzie river trail…read more The good: the trail is worth the drive (from anywhere) and the questionable service. You're riding along the Mackenzie river on a single track trail for up to 25 miles. The scenery is amazing. The water is roaring and clear. The trail is very well maintained. I'm glad this business exists and people have an opportunity to explore this terrific landscape. The bad: we showed up and the guy behind the desk was stressed and had a lot of anxiety. It was only us and one other group of two people. We planned on doing the entire trail (25 miles) but were told the top 9 miles is very technical and we should only do the bottom 16 miles. We submitted and said okay. Unfortunately, where we dropped off only allowed for 10 miles of beginner riding. I called when we finished and they said it was a miss-communication on their part and would take us further up. We went further up and did the next 10 miles. There was one mile of pretty technical riding where we had to stop riding and walk a decent amount. The rest of the time was all beginner/intermediate riding. When finished we couldn't call the shop to get picked up because there was no service. We rode along the road until there was service and called and txted the driver 11 times. No answer. We finally called the shop and were informed that "his phone was on the charger." They said he would be here to pick us up in 15 minutes. 30 minutes later I called back and got a lot of attitude from the front desk staff saying "we have other things to do to." Luckily it was an amazing ride. Really hoping they can get their communication and customer service dialed in!

I could have sworn I wrote a review for this place in the past. I am not seeing it…read more So here goes a new review, this one has no pics like I am sure my old one did. We used to come here before many people knew about it. It was really enjoyable to take a drive, no matter the weather just to take a soak. We started mainly to ease some aches, and pains I would get from fibromyalgia, and then I had ulnar nerve issues, which I ended up having surgery. Coming here really helped me in my recovery back then. We also had a travel trailer we used to bring here, which I really enjoyed, because you get to utilize the upper pool. You only get to use the upper pool, if you are a guest staying there. No day guest users allowed. We have also rented cabins, they are also really nice. I highly recommend taking a stroll through their secret garden area. It is truly magical. I know in the past people used to have issues with the staff...this was a few years ago. I feel like possibly there may be new owners or staff now? Because things seemed way different when we recently stopped in. At least a lot friendlier. So changed in a good way. I just wish I had all of the pics I remember having of the garden, and the upper lot from when we would camp. We stopped going here so much over the years, for one we sold our trailer, and two it became so popular it would get over crowded in the regular pool. I was glad we made a return. There is just something in the water that makes you feel renewed again. The whole property is just beautiful. No matter what time of year you go, you won't regret it. I have even gone in a rainstorm, and snowstorm.

Very disappointed with our visit. The hot spring was basically a heated pool. Over crowded.read more