To set the scene: I was flying home to Uzbekistan after the worst travel day of my life. Thanks to a shady third-party site, my ticket was all messed up. Enter the heroes.... two Delta agents named Sam and Max.
Sam was this blonde kid who looked like he should be modeling cologne ads, and Max was... well, Max was short, questionably ugly, and had the vibe of someone who lost a fight with a vending machine.
But let me tell you, they were absolute legends. They fixed my mess of a reservation with pure professionalism (and what I can only assume was black magic).
10/10 would recommend flying Delta over Uzbekistan Airways.... mostly because Delta has Sam and Max, and Uzbekistan Airways would have just told me to walk home. read more