very good to know about this project thanks so very good luck with the future of your business ‍ i…read morewill definitely and thanks and thank for your service and for your service in this matter i will continue my work with the team to get better at the same and to be able in this project as a team and i hope this will help you and the future tyyyy

Here on vacation and this was the closest spot to us. Good…read moreservice and competitive prices! Definitely recommended!

They're never open! Every time I stop by they're never open. What's the point if they're never open?read more

Note: I know little about cigars. I rarely smoke them…read more That said, i enjoyed sitting here for an hour with some friends and smoking away, sipping a coke, and just talking with the owner. We took his suggestions on what to smoke and they smelled great. This was the dads of our friends group taking a siesta from our kids at the Wilderness Resort. The couches were very comfortable and the room was very relaxed. I won't bother trying to review the goods, cause what do I know? But the experience was great. I recommend this location.

Staff? Excellent. Product? Exquisite…read more I moved here from across the country recently and my first time in, I was lucky enough to meet the owner. Wonderful, funny man. He answered every question in had, and if he didn't know the answer, he's was honest about it, instead of trying to get me to just spend frivolously. He even treated me to a special, delightfully smelling candle that I asked about after I had already paid, and before I paid, taught me about, and DEFINITELY signed me up for, their special newsletter that includes a special changing phrase that provides you a little off your purchase. Best bang for my buck possible, all with a smile on his face and a hilarious hat on. Been in quite a few times since. Do yourself a favor, make this your regular place, I'd stake my word on it.

AVOID THIS PLACE AT ALL COST. Very very CHEAP& unreliable Products and a high price 2 of my…read morenew vapes i bought there for 50$ a piece. Have both broke with 3 hours. Or 5 puffs. There receipt says three day returns. But they do not abide by that. They will say tuff luck. Or trade you a product for a quarter of the price. Full carts here stop working. Or the wires disconnect. Its a awful experience here. And they DO NOT CARE. They only want you're money 100$ absolutely down the drain Time to get off your motorcycle "owner" and take care of your lousy business and lousy products !!!ALSO!!! Check you're product before.you leave the store!!!. As my first one i almost bought. The girl tried to sell me was OPEN AND HALF SMOKED.

Was just looking for a product to spray in my car when I stumbled upon this spot while visiting…read moreMadison and I'm glad I did!! While they didn't carry any air fresheners, they did carry incense and an impressive variety of smoking and vaping products. From cigarillos and rolling papers to quality glass pieces, vapes, torches, ashtrays, and other unique accessories that were all fairly priced too. The owner, Nick, has top-notch customer service and is just a genuinely good guy. Because Nick was such a cool dude, I ended up stopping by regularly just to check in and shop at the store. Great family man running a great local business! Going to miss stopping by once I head home, but I'll definitely be back whenever I'm in Madison. Highly recommend checking this place out if you're in the area!

All of the staff, including the owner, are wonderful characters. Outstanding individuals who will…read moreget you right where you need to be. The glass is truly beautiful and of good quality. The selection of products are of good variety. The place is always clean and smells good. The layout is appealing and doesn't feel cluttered 10/10

Great spot for your smoking accessories. Cool people working and a great selection of tapestries…read moreand other similar stuff

Amazing! I had an issue with the mod I had bought from there and the owner was very helpful and…read moreunderstanding! Was taking Covid precautions, made sure to check your ID!! Was very cleanly and very knowledgeable! Highly recommend!!

I came in here looking for a chargeable vape, and I got amazing customer service! The prices are…read morecheap, especially compared to Botanica. At The Underground, there is no ridiculous minimum credit card fee. I also got some great incense for a buck twenty-five. Oh, and worried about having to leave your kids outside? No problem. Kids are allowed with supervision. In short, this is my new favorite shop!

Went to the underground for the first time the other day and really wanted to say the place is…read moreamazing from the vibe walking past the tattoo shop, walking down the stairs with the hand painted wall with mushrooms. It was awesome walked in and was greeted right away the had a huge selection from glass pieces to rigs and dugouts, stash bags and even disk golf gear witch I thought was super cool. Not to mention affordable prices ,not like other places that make you for your money it was really well priced and was just and all around good experience super cool people 10/10 and to the guy that sold me the cool metal ryot hitter your super cool man keep up the good vibes

I was in a novelty store store years ago with some…read moreGirlfriends looking for gag party gifts. So my experience in comparing these stores is pretty nil. But I have to say this establishment was very clean and spacious and nicely displayed. Staff were friendly and helpful. A lot has changed from over 25 years ago and we had some giggles and oh my gods! I saw a lot of things I did not know existed. I noticed that the name Lions Den was on a lot of the merchandise and I asked if this was a chain. I was told there are over 50 in the U.S. they even have a rewards club card...lol. I thought the items were pricy but like I said, I have nothing to compare to. Now a days everything seems expensive.

Me and my girlfriend were shopping, and we were looking for items that we had never purchased…read morebefore. We were laughing amongst ourselves because we were slightly embarrassed to be purchasing these things. One of the employees approached us and whispered that laughing and speaking loudly can be kink shaming to those around you and that another customer was giving us a dirty look. This comment made us feel ashamed to be openly discussing the item we wanted to buy. After this employee very quietly whispered that, they then proceeded to speak at normal volume and ask if we had any questions... this gave us a very poor experience. We were not paying attention to any of the other customers in the store, and we had no intention of kink shaming anyone at all.

I just love walking in and being greeted by their killer dogs! (Just kidding! They are cute little…read morefluffballs there to welcome you to their store. ;o) It is actually a very relaxed and comfortable atmosphere the moment you walk in. The owners are there to help you with your questions and give you advice for what ails ya... I even go out of my way to get what helps me with my pain that has made a big difference. I highly recommend it!

Would give a zero. Very rude people here. Does not seem to care about their customer service. Why…read morework in a smoke shop if you not able to talk with people and answer questions. And the price wow. How are you going to gouge people like that. How much to keeping for your self. Never never would step foot back in there. !!!Really review here!!!