They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

Always a pleasure to do business with M&H, whether it's for a repair, a new battery, or merely a…read morediagnosis. Highly recommended.

I bought a new Seiko King Turtle but I cannot abide a cyclops. So I had John Hood remove the…read morecyclops and regulate it and now it is everything I want. I took another watch (Wise Watch Co. "Hitman") in and had John regulate it and now it gains or loses about a second a day. John is fantastic!

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

I was so excited about visiting Caleesi to custom make a band for my S.O.'s engagement ring. I…read moremade an appointment to discuss design and pricing. We had already purchased the GIA Certified Diamond from another source and a custom band, simple but elegant, was needed to compliment the beautiful diamond we had. It also fit my girls personality. The store was small &humble, displayed selection beautiful, and very well maintained. I met with the jeweler and shared the design my girl liked. He was very professional and polite. After a few moments of discussing the ring he went into a back room to come up with a price. This is where things took a turn. We have already had 2 other quotes from reputable sources; one in San Diego and One in New York City. These are both custom jewelers with great reviews and reputations; thus, I had already an idea of what this was going to cost me. Id prefer to stay local, give my business to one of the top rated jewelers in Austin, and even pay a little more to do so. When the price was delivered, it was ridiculously high. I was disappointed, even to say shocked. I didn't even want to negotiate, not sure if they would anyway. I traveled 45 min to this place all excited, but left disappointed and robbed of my happy experience. So much so, I felt compelled to write this review. I was even prepared to pay slightly more to keep my business local, but this price was 2.5 times higher than the others. Now, San Diego and NYC are pricey locations to begin with, so imagine the awe when a local quote from Austin was that much more. I love Austin, but seriously come on. This is not Cali or NYC, nor priced that way. Its expensive here, no doubt but for jeweler services? Caleesi is nice, but not Beverly Hills nice.

They sell three year warranties for watch and clock batteries. They only use Energizer batteries…read moreand are really good about honoring their warranties. They have fast service while you wait and accept walk ins. They give a $5 discount on three year warranties if you pay cash.

Friendly customer service, fast, conveniently located among other shops in the arboretum so you can…read morecombine trips with other shopping. I went there to get my suunto watch repaired after visiting 4 other shops that did not have the tools to open it. Some of the shops were planning to send it away which would have cost even more. This place has been around for over a decade and I just found them. Prices were also reasonable. Definitely plan to get my other watch repaired. 5. Btw they had really cool waiting chairs.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for

What wonderful people. We went there because an online review rated them #1 for repair service. The…read morereview was right! Great service. Seem to care about your jewelry. My wife needed her rings downsized due to weight loss. They quickly had a solution that has worked well. They wouldn't let us leave until they had cleaned all her jewelry. The total cost: $0.

I knew the previous owner, Milton Doolittle from 50 years ago, when I worked for him in Houston…read more Benold's is the place I go, even through I have moved from Austin, for my jewelry repair needs. They are the best!