Dr. Hafez and his staff are absolutely the best! My family and I moved to the area from WI at the…read morebeginning of the year and were nervous to start our toddler and baby with a new pediatrician. But our worries were quickly forgotten about after our first visit with Dr. Hafez. He is caring, professional, EXTREMELY reliable, and goes above and beyond to meet our children's needs. He even got credentialed with my new employer's insurance company (which is not a very common company in this area) just so we wouldn't have to switch providers and could remain in network! Anytime the kids are sick and need to be seen, he is always able to see them same day, he's even seen then after hours on a few occasions. Although we were new patients at the time, Dr. Hafez respected our years of struggles with our son's ear infections and quickly gave us a FABULOUS ENT referral to address the issue. I could go on and on about how wonderful this pediatrician is and why I would recommend him to anyone looking for a quality doctor for their children.

Very unprofessional never answered their phone. Don't care about their customers would not…read morerecommend for a primary care doctor.

If I could give the Alliance medical group Rheumatology Middlebury office a rating of less that 1…read morethat's what it would be. I went in today 10/23/25 for my first appointment I got to the office at 8:33am after having issues finding the office which I told to the 3 receptionist (Hallie, Brianne and Laura)who immediately started being upset that I was late. My appointment was for 8:40am they then said they don't think I can be seen dispute it still being before my appointment time due to me not coming in with the paperwork filled out. I was told the paperwork would be mailed to me prior to this 1st appointment, which did not happen and I told them this as well and they act like I was lying. Laura the receptionist said she had to ask the doctor if she will still see me but she didn't think they would. She then started to go to the back office I then asked her for the contact information for corporate because this was just crazy and did not sound like a policy. So I asked for a copy of this policy. I waited until 8:55am when the office manager Latoya came out and I spoke with her telling her most of the issues along with the way I saw them treat different patients. Example- Another patient came in and didn't complete her paperwork and she was told she can see the doctor and bring the paperwork back before she leaves. I was then told to return to the waiting room until she sees if the doctor can still see me. My appointment was scheduled with Dr. Hulinska. I sat in the waiting room until 10:24 am and went to the receptionist desk twice requesting them to call the office manager Latoya to see if I can be seen. At that time Laura the receptionist asked me for my Id and insurance card (which no one did from 8:33am when I arrived) I asked if I would be seen I was told probably. I then asked for the office manager Latoya so I can know if I'll be seen before giving them my insurance card and I'd. The office manager Latoya came out at 10:33am told me they can not see me today, and rescheduled my appointment today 11/7/25 at 1:40pm and handed me a copy of the no show policy which she was trying to use to justify why I can't be seen for me appointment today. I told her this isn't correct because I didn't miss my appointment I am here. Latoya the office manger then became upset and told me I am antagonizing and confrontational due to me asking about the policy I was given. Latoya then became more upset when I said what they are doing is wrong to have me sitting all this time to then say they can't see me and give me a no show policy. Latoya then told me that maybe I should go to another office as she don't think they can't care for me there. I then said I never said that as I have not gotten out the waiting room so I asked if she is saying that she plans to cancel my rescheduled appointment on 11/7/25 at 1:40pm she said no. I then requested a copy of my current appointment that I was told by Latonya that they canceled and she went through the roof and said no she can't give that to me as it's their document as I am not a patient. I was then told by Latoya the office manager that she will have me removed from the waiting area and that she was going to cancel my rescheduled appointment, which she then did. Latonya then proceeded to call 911 at 10:33am and told them that I was a threat because I took her picture. Officers came and I told them what happened Latonya spoke to them in the back and I asked for a case number. Someone needs to look into this so call practice they are horrible, rude, unprofessional, nasty, and don't follow any kind of policy that they can't give to you in black and white. I warn everyone stay away from them they will do more harm. Please look at the reviews I wish I did before I went to the office. They have a rating of 2.5.Patients are going to the office for help and care and that isn't what you will get

I wouldn't bring my worst enemy to this office. The doctor's are incompetent at best, and don't…read morecare about their patients. I was discharged from St. Mary's by one of their staff with bleeding ulcers, readmitted the next day and spent 7 days in ICU. The doctors are medication happy, and the one that treated me for years suddenly disappeared out to Montana because he was being sued. If you value your life, don't go to these people.

I had a video appointment with him & it went fine. He said he understood why I didn't want to come…read moreto the office due to me being over 50 & having comorbidities & especially since my mom & I live together & she is 85 & on immunosuppressant medication & that these vaccines obviously aren't working properly. I told him I would do an office visit when the infection rate went down & he agreed to that. 1 month later, I get a termination letter in the mail from him stating he's terminating my relationship with him & his medical group. He didn't give a reason other than "our doctor/patient relationship has not been positive" or something to that affect. Our video chat was our only interaction ever. I repeatedly tried calling his clinic to speak to him about this & he wouldn't call me back. I do not recommend this doctor. He is very fake. He was very pleasant & understanding during our video appointment, but then showed his true colors a month later. He's a very callous and uncaring individual.

Early this week, I woke up with a headache and was too dizzy to move. I lay in bed for a couple of…read morehours, unable to go to the bathroom. I asked "my husband" for a ride to the ER. He couldn't be interrupted from a sex site and online lover to take me to the hospital. Eventually, I called an ambulance. Everyone in the Emergency Room was kind and efficient. They ran their tests, but found nothing physically wrong with me. In fact, I've had difficulty with dizziness for the past several years, lots of testing, but testing always reveals that I'm in good physical health. Kevin, the ER doctor who first treated me, talked to me about the stress of living with a husband who is a serial adulterer. He was very compassionate. He made me aware of how the emotional damage I've navigated is affecting my health and offered several suggestions. Everyone was very loving. Zach, another ER doctor, talked to me about the risk I face. He said he didn't want me to end up dead, and suggested that I go to a women's shelter. The nurse hugged me while I cried, urged me to come back if I needed to, and arranged for a driver. I felt safe during that time in the ER, the safest I've felt in some time. They also gave me medicine that helps with the dizziness. But the emotional support that they offered was invaluable. I'm exceedingly grateful to these fine health care professionals.

Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

This is a Medical Office Building. I can only speak of the group of Doctors I see, which are The…read moreFranklin Medical Group associated with St. Mary's Hospital. My Dr. Aditi Mukherji is fabulous she's the best I have ever had the pleasure of treating me! I can recommend her again and again. She friendly polite and treats you with a gentle kindness that makes you feel better if you were sick! Any procedures blood work or medicine I needed she checks to be certain the insurance will cover it before making an order for it! That way I'm not in unnecessary debt! I haven't met such a fabulous Doctor before. Today I had the pleasure of meeting with Dr. Dmitry Albin (emergency appt) he was attentive and took the time to check if the insurance would cover my prescriptions. I will say after 20 minutes he really wanted our appointment to end. I asked if he would flush my clogged ear he said no buy OTC medication and try it at home because that procedure takes 1/2 an hour (I know it only takes 5 minutes) or choice #2 I can call and make another appointment to have it done (my copay would be another 20.00) all in all, it was still a good visit, plus I lost 2 lbs! Lol

7/13/23. First visit as my new primary doctor. I was told so much good about him. But after i met…read morewith him.. he was what i was looking for.. listening, no ego, working with what i like in my body.. he is not a pill pusher. He made me feel heard!!!! That makes a difference. His front desk Sarah was so nice! So yes if you looking for a small practice, personal treatment.. this is the one to call!

From the owner: At Prime HealthCare, our dedicated team of Arvind Suri, MD and Garrett Whittaker, APRN provide a…read morewide range of healthcare services from routine checkups for the whole family to managing chronic conditions. We offer women's health, men's health, and wellness care, working together to create personalized solutions for all your needs. We are accepting new patients. For our establish patients we offer same day and next day appointments.

I had Dr. Lebowitz as a doctor for a couple of years and then I had finally had it. Expect to wait…read morein the office for him for no less than 30 minutes, but usually closer to a full hour if not more. The staff won't tell you he is running behind. It got to the point where I would buy snacks and watch a movie on my iphone while waiting. He doesn't give any difinitive answers and seems to just want to write a prescription to get you on your way. He was switching me to a new medication and didn't ween me off of the old one but rather just had me stop it. I had horrible side effects from this and everywhere I read, that medicine is supposed to be slowly decreased. I believe he has far too many patients to be efficient or effective.

Honestly the best dr I've ever had- I read the other reviews and I'm a little confused as to how…read moreanyone could have a "bad" experience with this dr let alone the practice- this was my first time in, I just moved from Ny and needed to find a new pcp as soon as possible because of a medication I'm taking, I was told if I couldn't get an appointment with a doctor by the time my medicine ran out I could go to an urgent care and have it filled, knowing how hard it is to be a new patient and to be seen at a practice takes usually a very long time, but I called on a whim and told the receptionist my issue she got me in the next day, I was very welcomed by the staff they greeted me with kindness and were very caring- Dr.Lebowitz came in shortly after the nurse took my blood pressure and weight and was very attentive in listening to what I had to say, for the first time in 27 years of seeing drs and specialists for my life long illness he is the ONLY one who took the time to actually listen to me not write me off, show concern and treated me like a family member he cared about not just someone he's never met ( which essentially I was, just some random person he's never met) although my prognosis' haven't been great, the feeling I had leaving that office was the best I've had in a very long time. I actually feel like I'm going to get some answers and not just a number to this office. My family is thankful for hearing the slightest sound of "Pep" in my voice as I told them how my appointment went. Thank you dr and staff! As a side note, this practice calls specialists and has the specialist call you with appointments they have available- which to me and my memory loss, is a god send. Thank you again so much, I hope my next appointment is the same!!!